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Dispatch Officer Jobs in Raleigh, NC (NOW HIRING)

Herc Holdings

Tractor Trailer Driver

Cary, NC · On-site

$26.30 - $31.85/hr

... traffic safety officers * Apply knowledge of driving and/or commercial driving skills in ... Maintain open communication with Branch Manager and/or central dispatch for delivery schedules

Martin Edwards & Associates Inc.

Be Seen First

Security SOC Operations

Raleigh, NC · On-site

$19/hr

The Security Officer will monitor premises through surveillance systems, conduct regular patrols ... dispatching duties as needed · Review incidents captured by the surveillance system · Issuing ...

Chatham County, NC

Animal Resources Officer

Pittsboro, NC · On-site

$56K - $72K/yr

Assists shelter staff with facilitating adoptions, impounds, transfers, and reclamations as well as assisting with answering phones, greeting visitors, and dispatching calls as needed; * Assists ...

UNC-Chapel Hill

Temporary Security Guard

Chapel Hill, NC · On-site

$17.51/hr

... in the officer's activity report. Depending on the severity of the issue, all aforementioned items shall also be reported to UNC dispatch. Complete documentation in a log format while on duty ...

Herc Rentals

Tractor Trailer Driver

Raleigh, NC · On-site

$32 - $36/hr

... traffic safety officers * Apply knowledge of driving and/or commercial driving skills in ... Maintain open communication with Branch Manager and/or central dispatch for delivery schedules

Herc Rentals

Tractor Trailer Driver

Raleigh, NC · On-site

$32 - $36/hr

... traffic safety officers * Apply knowledge of driving and/or commercial driving skills in ... Maintain open communication with Branch Manager and/or central dispatch for delivery schedules

UNC-Chapel Hill

Temporary Security Guard

Chapel Hill, NC · On-site

$17/hr

... officer's activity report. Depending on the severity of the issue all aforementioned items shall also be reported to UNC dispatch. Complete documentation in a log format while on duty arriving on ...

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Showing results 21-40

All JobsDispatch Officer JobsDispatch Officer Jobs in Raleigh, NC

Dispatch Officer information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch officer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for dispatch officer in Raleigh, NC is $61,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a dispatch officer?

Dispatch Officers are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments to ensure efficient operations. They typically work in industries such as transportation, emergency services, or logistics, using communication systems and tracking software to assign tasks, monitor progress, and respond to emergencies or changes in schedules. Their role is crucial in ensuring timely and accurate dispatching, maintaining safety protocols, and providing support to field staff. Dispatch Officers must have strong organizational, communication, and problem-solving skills to handle the fast-paced nature of their work.

How does a dispatch officer typically coordinate with other departments to ensure timely deliveries?

A Dispatch Officer regularly communicates with warehouse staff, drivers, and customer service teams to facilitate smooth and timely deliveries. They monitor schedules, update all parties on any changes or delays, and resolve logistical issues as they arise. Effective collaboration often involves using dispatch management software, holding briefings, and maintaining clear documentation to ensure everyone is aligned. This teamwork is crucial for meeting delivery deadlines and maintaining high service standards.

What are the key skills and qualifications needed to thrive as a dispatch officer, and why are they important?

To thrive as a Dispatch Officer, you need strong organizational skills, attention to detail, and a background in logistics or public safety, often supported by relevant certifications or on-the-job training. Familiarity with dispatch software, GPS tracking systems, and radio communication tools is typically required. Excellent multitasking, problem-solving, and communication abilities help you manage high-pressure situations and coordinate effectively with teams. These skills ensure timely, accurate dispatching and contribute to operational efficiency and safety.

What is the difference between Dispatch Officer vs Logistics Coordinator?

AspectDispatch OfficerLogistics Coordinator
CredentialsHigh school diploma, relevant certifications (e.g., transportation safety)High school diploma, logistics or supply chain certifications
Work EnvironmentTransportation hubs, warehouses, dispatch centersOffices, warehouses, supply chain facilities
Employer & IndustryTransportation, delivery services, logistics companiesSupply chain, manufacturing, distribution companies
Search & Comparison IntentYesYes

Dispatch Officers primarily coordinate and manage the dispatching of vehicles and personnel within transportation and delivery services. Logistics Coordinators oversee broader supply chain activities, including inventory, shipping, and coordination across multiple departments. While both roles involve planning and communication, Dispatch Officers focus on real-time dispatching, whereas Logistics Coordinators handle overall logistics planning and coordination.

How do you become a dispatch officer?

To become a dispatch officer, candidates typically need a high school diploma or equivalent and may pursue training in communication, logistics, or transportation management. Relevant skills include strong communication, organization, and familiarity with dispatch software or radio systems; some positions may require certification or prior experience in related fields.

Is it hard to get hired as a dispatch officer?

Getting hired as a dispatch officer can vary depending on the industry and location, but generally requires good communication skills, attention to detail, and sometimes relevant certifications or experience. Competition may be moderate, and employers often look for candidates who can handle stressful situations and operate dispatch software efficiently.
Dispatch Officer jobs near you
Infographic showing various Dispatch Officer job openings in Raleigh, NC as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,132 per year, or $29.4 per hour.

Air Medical Communications Specialist (NIGHTS) - Duke Life Flight

Durham, NC • On-site

Duke University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Duke Universityexternal

$51K - $68K/yr

Full-time

Re-posted 23 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

492nd of 633 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Life Flight
Pursue your passion for caring with Duke Life Flight, which is Duke Health's critical care and emergency air and ground transport team, accredited by the Commission on Accreditation of Medical Transport Systems. The team includes paramedics, nurses, respiratory therapists, emergency medical technicians, and communications specialists who work quickly to provide compassionate care and transport services to critically ill patients of all ages. Duke Life Flight also maintains a Code Blue Response Team and helps support event medicine needs.
Air Medical Communications Specialist- Duke University Health System - Duke Life Flight
Duke University Health System seeks to hire a Comm Specialist for the Duke Life Flight team, who will embrace our mission of Transforming Lives Transforming Care.
Perform a variety of activities in the Air Medical Communications Center to include the operation of phone, radio console, weather radar system, computer database, mapping systems and related systems and equipment in support of air medical and ground based patient transport services.
DUTIES AND RESPONSIBILITIES:
  • Operate communications center phones, two-way radio transmission and receiving console, weather radar system, computer database, mapping systems and related systems and equipment in support of air medical and ground based patient transport services.
  • Respond to emergency transport calls and dispatch the crew according to established procedures; receive incoming calls and set up teleconferences with attending physician(s), transport nurse, referral source and appropriate receiving units; provide information on aircraft or ground transport availability, weather projections, locations and time projections.
  • Recommend appropriate utilization of Communications Center services to medical control officer on duty; outline available options and recommend course of action based on assessment of all relevant factors.
  • Maintain interface with Public Safety (i.e. Durham EMS, Fire, Police and Rescue) to ensure proper coordination of transport services in emergency and trauma-related transport activities.
  • Provide statistical information as requested by flight crew to include average flight distance, average time, latitudes and longitudes; provide directions for specific landing sites. Monitor and read weather radar information as requested.
  • Coordinate emergency and direct admissions from outside hospitals in conjunction with charge nurses and physicians based on treatment plan and bed availability. Accurate and timely documentation of trauma divert status for hospital.
  • Work collaboratively with the MCO's, Transfer Center Nurses, Patient Placement, Life Flight Nurses, Case Managers, Billing Department, and all other Departments associated with the Air-Medical Transfer Center to ensure proper information is gathered and entered into the computerized dispatch software correctly and patient transport is complete.
  • Maintain database on referrals and hospital locations; access, read and interpret county, state and specialized maps for determining locations of accident scenes or referral sources.
  • Provide superior customer service in interpersonal relationships with co-workers, patients, visitors, families, and Doctors in a courteous, professional, and friendly manner. Promote teamwork by exchanging ideas.
  • Enter and record a variety of data and maintain a file of reports, forms, records and daily log.
  • Participate in Life Flight educational outreach programs as directed. Participate in departmental and/or hospital committees.
  • Perform other related duties incidental to the work described herein.

WORK SCHEDULE:
  • 3 - 12 hour shifts
  • Shifts available: 6:30P to 6:30A
  • Location: 14 Moore Drive, Durham NC 27703

QUALIFICATIONS:
  • High School Diploma or equivalent
  • Two years of dispatching experience in 911 control line, fire/police dispatching, air traffic control,
  • hospital-based health or related setting or an equivalent combination of relevant education and/or experience
  • Certified as a North Carolina EMT or EMD. Hold current IAMTC, IAED, or CommLink CFC
  • Maintain certification through continuing education
  • CommLink Certified Flight Coordinator Certification (CommLink CFC) within 18 months
  • Ability to operate radio/console equipment and transmit information.
  • Ability to learn Maestro and Dispatch software applications. Master competencies in these areas within 6 months.
  • Evaluate progress in these areas within the 90 day probationary period

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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