Dispatch Associate Jobs in Macon, GA (NOW HIRING)

Work Shift:
Patrols facilities and property making observations to detect unauthorized persons or activities, unsafe conditions, and ensuring life safety standards are maintained. Maintains visibility to deter criminal activity and takes a proactive approach to crime prevention. Maintains appropriate communication with Supervisors, fellow Officers, Security Operations Center, and Law Enforcement to report crimes, incidents, and safety related irregularities. Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations. Physically manages combative, violent persons without hesitation using techniques taught in the required annual aggression management training. Responds and intervenes in confrontations and restrains violent or disoriented persons as lawfully directed, providing support to clinical team as patient emergencies arise Observes the necessary safety precautions and established protocols for observations, holds, and patient restraints in accordance with federal, state, and organizational mandates to ensure a safe work environment. Administers initial first aid as appropriate and to the level of training attained. Investigates and documents, through both written and electronic format as required: Safety hazards, incidents and criminal activities to Public Safety Leadership, Risk Management, Safety Team, and Law Enforcement and other appropriate agencies as determined by Emory Health Care, department policy, or state law. Controls access to restricted organizational properties and verifies the admittance of authorized individuals. Escorts people/property to desired destination when safety of property or individuals is a concern. Assists with parking and security during special events and provides visitors with directions and security information. Performs security services and dispatcher duties when assigned. Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups. Interviews and investigates individuals involved in suspicious or illegal activities. Detains unauthorized individuals as defined by policy or state law and releases them to the proper authorities. Officers are required to use force when appropriate to protect our customers and associates within organization policy. Acknowledges and responds appropriately to emergency, non-emergency and alarm calls as assigned. Uses good judgment to safely determine the alarm cause, takes appropriate action and/or provides the proper assistance and direction in both emergency and non-emergency situations Conducts helicopter fire prevention assessment and provides emergency response to helicopter fires. Maintains annual proficiency with less-than lethal equipment. Makes recommendations for changes in safety and security procedures to maintain a high quality of security services.
MINIMUM REQUIREMENTS:
1. Minimum of one (1) year experience in a customer-focused service-based organization, public safety, or military.
2. Must complete EHC PS Basic Officer Course upon hire and FEMA IS 100 & 200 within 12 months.
3. Must obtain IAHSS Basic within 12 months; CPI or Equivalent within 12 months;
4. BLS Certification within 12 months.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
Scheduled Weekly Hours:
40
FTE:
1
Expanded Work Shift:
On Call: