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Dispatch Associate Jobs in Lansing, MI (NOW HIRING)

CGC Home Services

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Dispatch and schedule * Keep accurate records of customer interactions * Follow established ...

CGC WATER

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Dispatch and schedule * Keep accurate records of customer interactions * Follow established ...

Albion College

PT Campus Safety Officer

Albion, MI · On-site

$15.75 - $21.50/hr

The Campus Safety Officer/Dispatcher performs a variety of service and security functions to the ... High school diploma or GED required; associate's degree in criminal justice or law enforcement is ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Trident Care

Mobile Phlebotomist

Lansing, MI · On-site

$20/hr

... by company dispatcher. • Unloads phlebotomy tray and takes to patient's bedside to collect ... Associates work in all weather and driving conditions.

New

TridentCare

Mobile Phlebotomist

Lansing, MI · On-site

$20/hr

... by company dispatcher. • Unloads phlebotomy tray and takes to patient's bedside to collect ... Associates work in all weather and driving conditions. Equal Opportunity Employer/Protected ...

New

Adecco

Data Entry Clerk

Lansing, MI

$18/hr

... Dispatch orders and prepare part selection tags. · Update claims and perform quality checks ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

New

All JobsDispatch Associate JobsDispatch Associate Jobs in Lansing, MI

Dispatch Associate information

See Lansing, MI salary details

$13

$29

$69

How much do dispatch associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for dispatch associate in Lansing, MI is $29.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.11 per hour, depending on experience, location, and employer.

What are Dispatch Associates?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch associate can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes a relevant certification or experience. Employers often look for candidates who can handle fast-paced environments and use dispatch software efficiently. Entry-level positions may be easier to obtain, while more specialized roles could require additional training or experience.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced professionals in specialized industries such as airline, emergency services, or freight logistics, with salaries reaching over $70,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners working in large companies or in managerial roles.

What are the key skills and qualifications needed to thrive as a Dispatch Associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What is a dispatch associate?

A dispatch associate is responsible for coordinating and scheduling the movement of goods, services, or personnel. They use communication tools and tracking systems to ensure timely deliveries and efficient operations, often working in logistics, transportation, or delivery environments.

How to start dispatcher with no experience?

To start as a dispatcher with no experience, focus on developing strong communication, organization, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training; familiarity with dispatch software can be beneficial. Gaining relevant certifications or completing courses in logistics or transportation can also improve your chances.

What are some common challenges Dispatch Associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Lansing, MI? The most popular types of Dispatch jobs in Lansing, MI are:
What are popular job titles related to Dispatch Associate jobs in Lansing, MI? For Dispatch Associate jobs in Lansing, MI, the most frequently searched job titles are:
What job categories do people searching Dispatch Associate jobs in Lansing, MI look for? The top searched job categories for Dispatch Associate jobs in Lansing, MI are:
What cities near Lansing, MI are hiring for Dispatch Associate jobs? Cities near Lansing, MI with the most Dispatch Associate job openings:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Lansing, MI as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,884 per year, or $29.3 per hour.

Customer Service Associate

CGC Home Services

Howell, MI • On-site

$13.50 - $18.75/hr

Other

Posted 10 days ago

Job description

We only HIRE the BEST!
Who We Are:
We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. To achieve this, we need top-tier team members who can dominate the field.
Who You Are:
A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role owns the daily schedule, drives booking performance, and ensures a high-level customer experience from first call through job completion. Experience with ServiceTitan is strongly preferred, as this role requires hands-on management of the dispatch board. You are always improving and learning from others. You actively seek out mentorship, coaching, and new techniques to sharpen your edge.
Key Responsibilities:
Hiring for Second Shift. Hours 11am-8pm with one hour lunch break.

Customer service interaction
  • Manage incoming calls to identify, assess, and meet the diverse needs of our customers
  • Book sales appointments from leads coming from sources such as a phone call, internet, lists, etc
  • Dispatch and schedule
  • Keep accurate records of customer interactions
  • Follow established department procedures, guidelines, and policies
  • Serving our external and internal customers with urgency and grace
Skills and experience we are looking for:
  • Proven customer service experience
  • Strong phone contact handling
  • Booking sales appointments
  • Dispatch experience
  • Communication experience
  • Bilingual (Spanish) is helpful
  • Active listening skills
  • Solid computer/typing skills
  • Familiarity with MS Office
  • A heart to serve a variety of personalities and (potentially difficult) circumstances
  • Ability to multi-task
  • Ability to Prioritize
  • Manage time effectively
  • Willingness to go the extra mile when engaging customers
  • Responsible to close up the office
A "Get It Done" Mentality
  • We will provide quality service along with quality customer experience.
  • Our Call center team is the "Heartbeat" of our operation and serves all departments and customers.   The Call center representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Drive a Culture of Accountability amp; Winning
  • Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day.
  • Track amp; Dominate Your Scorecard
  • Know your numbers. Live in your KPIs, because results matter as we drive this offering to our communities
Mentor amp; Uplift Others Around You
  • Push others to be better. Support our teammates and help create a culture of continuous growth and leading
  • Lifelong Learner amp; Growth-Minded
  • You are always improving and learning from others.
  • You actively seek out mentorship, coaching, and new techniques to sharpen your edge
What We Offer:
Competitive pay structure
Opportunity to directly influence revenue and operations
Career Growth Opportunities- we promote from within!
A Highly Competitive, High-Energy Culture- you will be surrounded by A-players.
Best-in-Class Training amp; Coaching- we invest in your success.
Industry-Leading Products amp; Services
Ready to drive our business to new levels?
If you're a highly competitive, self-driven leader ready to Grow our Water Treatment and Plumbing Service, we want to talk to you.
Apply Now!

Apply