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Dispatch Associate Jobs in Lansing, MI (NOW HIRING)

CGC WATER

Customer Service Dispatch Associate

Howell, MI · On-site

$17 - $20/hr

A results-driven Customer Service Associate. This role drives booking performance, and ensures a ... Proven customer service experience Strong phone contact handling Dispatch experience Communication ...

CGC Water

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Dispatch and schedule * Keep accurate records of customer interactions * Follow established ...

Albion College

PT Campus Safety Officer

Albion, MI · On-site

$15.75 - $21.50/hr

The Campus Safety Officer/Dispatcher performs a variety of service and security functions to the ... High school diploma or GED required; associate's degree in criminal justice or law enforcement is ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

TridentCare

Mobile Phlebotomist

Lansing, MI · On-site

$20/hr

... by company dispatcher. • Unloads phlebotomy tray and takes to patient's bedside to collect ... Associates work in all weather and driving conditions. Equal Opportunity Employer/Protected ...

Trident Care

Mobile Phlebotomist

Lansing, MI · On-site

$20/hr

... by company dispatcher. • Unloads phlebotomy tray and takes to patient's bedside to collect ... Associates work in all weather and driving conditions.

TridentCare

Mobile Phlebotomist

Lansing, MI · On-site

$20/hr

Regularly communicates with dispatcher to report status and location. * Strict adherence to ... Associates work in all weather and driving conditions.

Baker College

Campus Safety Monitor

Owosso, MI · On-site

$15.50 - $21.25/hr

... as a dispatcher when applicable. The Campus Safety Monitor acts as a security professional to ... Baker College is an independent, private, non-profit institution that grants associate, bachelor ...

Baker College

Campus Safety Monitor

Owosso, MI · On-site

$15.50 - $21.25/hr

... as a dispatcher when applicable. The Campus Safety Monitor acts as a security professional to ... Baker College is an independent, private, non-profit institution that grants associate, bachelor ...

All JobsDispatch Associate JobsDispatch Associate Jobs in Lansing, MI

Dispatch Associate information

See Lansing, MI salary details

$13

$29

$69

How much do dispatch associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for dispatch associate in Lansing, MI is $29.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.11 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Lansing, MI?

The most popular types of Dispatch jobs in Lansing, MI are:

What are popular job titles related to Dispatch Associate jobs in Lansing, MI?

For Dispatch Associate jobs in Lansing, MI, the most frequently searched job titles are:

What cities near Lansing, MI are hiring for Dispatch Associate jobs?

Cities near Lansing, MI with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Lansing, MI as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,884 per year, or $29.3 per hour.

Customer Service Dispatch Associate

Howell, MI

CGC Home Services
See more jobs at CGC Home Servicesexternal

$17 - $20/hr

Full-time

Posted 4 days ago

Job description

We only HIRE the BEST!
Who We Are:
We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. To achieve this, we need top-tier team members who can dominate the field.
Who You Are:
A results-driven Customer Service Associate. This role drives booking performance, and ensures a high-level customer experience from first call through job completion. Experience with Service Titan or a comparable program is preferred, but not mandatory. You are always improving and learning from others. You actively seek out mentorship, coaching, and new techniques to sharpen your edge.
Key Responsibilities:
Hours 8am-5pm with a one-hour lunch break.
Customer service interaction
Manage incoming calls to identify, assess, and meet the diverse needs of our customers
Dispatch and schedule
Keep accurate records of customer interactions
Follow established department procedures, guidelines, and policies
Serving our external and internal customers with urgency and grace

Skills and experience we are looking for:
Proven customer service experience
Strong phone contact handling
Dispatch experience
Communication experience
Bilingual (Spanish) is helpful
Active listening skills
De-escalation skills
Solid computer/typing skills
Familiarity with MS Office
A heart to serve a variety of personalities and (potentially difficult) circumstances
Ability to multi-task
Ability to Prioritize
Manage time effectively
Willingness to go the extra mile when engaging customers

A "Get It Done" Mentality
We will provide quality service along with quality customer experience.
Our Call center team is the "Heartbeat" of our operation and serves all departments and customers.   The Call center representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Drive a Culture of Accountability amp; Winning
Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day.
Track amp; Dominate Your Scorecard
Participate in weekly one-on-one meetings and a consistent team specific training cadence.
Mentor amp; Uplift Others Around You
Push others to be better. Support our teammates, and help create a culture of continuous growth.
Lifelong Learner amp; Growth-Minded
You are always improving and learning from others.
You actively seek out mentorship, coaching, and new techniques to sharpen your edge

What We Offer:
Competitive pay structure
Opportunity to directly influence revenue and operations
Career Growth Opportunities- we promote from within!
A Highly Competitive, High-Energy Culture- you will be surrounded by A-players.
Best-in-Class Training amp; Coaching- we invest in your success.
Industry-Leading Products amp; Services
Ready to drive our business to new levels?
Apply Now!

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