Dispatch Associate Jobs in Buckner, MO (NOW HIRING)

Full-Time 

12:00pm - 12:00am

To provide a 24-hour emergency and non-emergency ambulance service with state approved personnel.  Secondary duties to maintain up to date knowledge of Missouri Laws governing ambulances and personnel.  Supportive of the Village’s mission, values, and service/hospitality (PRIDE) expectations. Completes training as required by policy.

• Administers basic life support to and transports sick or injured persons to medical facility, working as member of emergency medical team.
• Responds to instructions from dispatcher and drives specifically equipped emergency vehicle to specified location.
• Monitors communication equipment to maintain contact with dispatcher.
• Removes or assists in removal of victims from scene of accident or catastrophe.
• Determines nature and extent of illness or injury, magnitude of catastrophe, follows medical protocols or determines need for additional assistance, bases decisions on statements of persons involved, examination of victim(s) and knowledge of emergency medical practice.
• Administers prescribed basic life support at site of emergency or in specially equipped vehicle performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, administration of artificial resuscitation.
• Communicates with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and arrange for reception of victims at treatment facility.
• Assists treatment center admitting personnel to obtain and record information related to victim’s vital statistics and circumstances of emergency.
• Maintains vehicles and medical and communication equipment and replenishes first-aid equipment and supplies.
• May assist professional medical personnel in emergency treatment administered at medical facility.

• Adheres to all safety regulations and requirements.
• Handles stress well and gets along with others within the workplace and with customers outside the department.
• Maintains acceptable standards of workplace conduct.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: 

• This position requires the level of education typically acquired by a course of study leading to a high school diploma or GED.

Licenses/Certifications:

• Missouri State EMT-B and CPR Certifications required.
• Missouri Class E driver’s license or equivalent.

Knowledge and Skills (required unless otherwise noted):

• Basic level keyboarding skills required.
• Must maintain CEU hours required by current EMT and CPR certifications.
• Experience with investigations of incidents and conflicts.
• Experience using an ambulance.
• Experience using an oxygen tank, air ways, suction equipment, respirator, and heart monitor.

• Ability to read and interpret documents such as safety rules, operating instructions, handbooks, and procedure manuals.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Excellent customer service skills required.

Special working conditions

• The associate is subject to both inside and outside environmental conditions.   The associate is subject to extreme cold temperatures typically below 32 degrees and extreme heat above 100 degrees for periods of more than one hour. 
• The associate is subject to sufficient noise to cause the associate to shout in order to be heard above the ambient noise level.
• The associate is subject to vibration of the extremities or whole body.
• The associate is subject to hazards such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The associate is subject to atmospheric conditions that affect the respiratory system of the skin:  Fumes, odors, dusts, mists, gases, or poor ventilation.
• The associate is subject to air and/or skin exposure to oils and other cutting fluids.
• The associate frequently is in close quarters, crawl spaces, shafts, manholes, small enclosed rooms, small sewage and water line pipes, and other areas which could cause claustrophobia.
• The associate is required to function in narrow aisles or passageways.
• The associate is exposed to infectious diseases.
• The associate is required to function around individuals with challenged mental capacities.
• All associates may be called upon to assist other departments in a declared emergency situation.

Physical and Mental Demands

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Very Heavy Work – Exerting in excess of 100 lbs of force occasionally, and/or in excess of 50 lbs of force frequently, and/or in excess of 20lbs of force constantly to move objects.
• The associate is required to have visual acuity to operate motor vehicles or heavy equipment.

• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.  Body agility is emphasized. 
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. 
• May need to stoop/bend, kneel, crawl, reach.
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• May need to push, pull, lift with regular or repetitive motion.
• May need to pick up, pinch, type with fingers, grasp with fingers and palm.
• May need to feel attributes of an object such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Repetitive motions: Making substantial movements of the wrists, hands, and/or fingers.

SUPERVISION RECEIVED/GIVEN

Supervision from Public Safety Supervisor or Public Safety Manager. 
Receives work direction from Lead Paramedic. 

Gives no direct supervision.

EOE/D/V

Nicotine-Free & Drug Free Workplace

Post-offer background check and drug screen required.

Questions can be directed to careers@jkv.org