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Dispatch Associate Jobs in Independence, MO (NOW HIRING)

ACERTUS

OTR Dispatch Manager

Overland Park, KS

$60K - $70K/hr

Associate's degree in business, logistics, or a related field preferred. * 3+ years of dispatch, transportation, or logistics experience , preferably in a leadership or supervisory capacity. * Strong ...

JKV

Dispatcher, FT

Lees Summit, MO · On-site

$16/hr

Dispatch Public Safety Officers and Ambulances for emergency needs. * Answer incoming phone calls to serve John Knox Village residents and associates. * Knowledge and monitoring of Simplex system ...

JKV

Dispatcher, PRN

Lees Summit, MO · On-site

Dispatch Public Safety Officers and Ambulances for emergency needs. * Answer incoming phone calls to serve John Knox Village residents and associates. * Knowledge and monitoring of Simplex system ...

Belcan

Warehouse Associate I

Kansas City, KS · On-site

$22/hr

Warehouse Associate I Job Number: 365489 Category: Shipping/Warehouse/Logistics Description: Job ... Pick, pack, and dispatch outgoing goods according to written or verbal requests or orders. * Enter ...

Quest Diagnostics

Dispatcher I

Lenexa, KS · On-site

$15.58/hr

Answers client pick-up request calls and enter into dispatch system * Determines if pick-up can be ... Associates Degree (Preferred) About the Team Quest Diagnostics honors our service members and ...

Belcan

Warehouse Associate I

Kansas City, KS

$22/hr

Warehouse Associate I Pay Rate: $22/hr. Location: Kansas City, KS Area Code: 816 ZIP Code: 66105 ... Pick, pack, and dispatch outgoing goods according to written or verbal requests or orders. * Enter ...

Amazon

Lead Fulfillment Associate

Liberty, MO · On-site

$17.25 - $20.75/hr

Lead Fulfillment Associate The Amazon operations team is looking for Lead Fulfillment Associates ... dispatch for Amnesty Floor Monitors, while ensuring minimum impact on downstream operations. QB ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Independence, MO

Dispatch Associate information

See Independence, MO salary details

$11

$26

$62

How much do dispatch associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for dispatch associate in Independence, MO is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.46 per hour, depending on experience, location, and employer.

What are Dispatch Associates?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch associate can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes a relevant certification or experience. Employers often look for candidates who can handle fast-paced environments and use dispatch software efficiently. Entry-level positions may be easier to obtain, while more specialized roles could require additional training or experience.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced professionals in specialized industries such as airline, emergency services, or freight logistics, with salaries reaching over $70,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners working in large companies or in managerial roles.

What are the key skills and qualifications needed to thrive as a Dispatch Associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What is a dispatch associate?

A dispatch associate is responsible for coordinating and scheduling the movement of goods, services, or personnel. They use communication tools and tracking systems to ensure timely deliveries and efficient operations, often working in logistics, transportation, or delivery environments.

How to start dispatcher with no experience?

To start as a dispatcher with no experience, focus on developing strong communication, organization, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training; familiarity with dispatch software can be beneficial. Gaining relevant certifications or completing courses in logistics or transportation can also improve your chances.

What are some common challenges Dispatch Associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Independence, MO? The most popular types of Dispatch jobs in Independence, MO are:
What cities near Independence, MO are hiring for Dispatch Associate jobs? Cities near Independence, MO with the most Dispatch Associate job openings:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Independence, MO as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,730 per year, or $26.3 per hour.
OTR Dispatch Manager

OTR Dispatch Manager

ACERTUS

Overland Park, KS

$60K - $70K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

ACERTUS rating

6.4

Company rating: 6.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch staff, monitors performance metrics, resolves escalated issues, and implements operational improvements to support service levels and operational efficiency. The ideal candidate is highly organized, thrives in a fast-paced logistics environment, and has strong leadership, communication, and problem-solving skills.

Schedule: Monday - Friday, 7:30am - 5:00pm

Pay: $60,000- 70,000 Based on experience

What will you be doing?

  • Lead and manage the daily operations of the dispatch team to ensure efficient routing and scheduling of drivers.

  • Monitor team productivity and provide coaching, feedback, and development to improve performance.

  • Organize workflow and ensure dispatch staff understand responsibilities and assigned tasks.

  • Manage dispatch operations across assigned portfolios, regions, or lanes in accordance with company policies.

  • Analyze operational metrics and reporting to identify opportunities for improvement and cost reduction.

  • Ensure quality, customer satisfaction, and financial commitments are consistently met.

  • Resolve escalated issues involving drivers, customers, and dispatch team members.

  • Support inbound dispatch calls during high-volume periods.

  • Assist team members with order entry, chats, and ticket management when operational demand increases.

  • Collaborate with Accounting and Operations teams to support accurate month-end audits and reporting.

  • Work cross-functionally with IT to resolve system issues and implement enhancements.

  • Ensure service level agreements (SLAs) are consistently met for assigned accounts.

  • Manage scheduling, PTO approvals, timesheets, and coverage planning for dispatch staff.

  • Partner with the People & Culture team on hiring, onboarding, coaching, and employee development initiatives.

What are we looking for?

  • High school diploma or equivalent required.

  • Associate’s degree in business, logistics, or a related field preferred.

  • 3+ years of dispatch, transportation, or logistics experience, preferably in a leadership or supervisory capacity.

  • Strong understanding of transportation or logistics operations.

  • Excellent organizational and time-management skills.

  • Strong communication and interpersonal abilities.

  • Ability to multitask and prioritize in a fast-paced environment.

  • Strong attention to detail and accuracy.

  • Experience using dispatch systems, order entry software, and Microsoft Office.

  • Ability to analyze operational metrics and implement process improvements.

  • Customer service and problem-resolution skills.

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:

  • Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
  • Company Paid Time Off
  • 8 Company Paid Holidays
  • 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
  • Casual Work environment

 

About ACERTUS

ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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