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Dispatch Associate Jobs in Brighton, MI (NOW HIRING)

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Associate's degree in Logistics, Transportation, or industry-related Certification Other Duties:

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Associate's degree in Logistics, Transportation, or industry-related Certification Other Duties:

CGC Water

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Dispatch and schedule * Keep accurate records of customer interactions * Follow established ...

CGC Home Services

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Dispatch and schedule * Keep accurate records of customer interactions * Follow established ...

CGC WATER

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Dispatch and schedule * Keep accurate records of customer interactions * Follow established ...

TA Dispatch

Cross Dock Supervisor

Brownstown, MI · On-site

Frequent interaction with warehouse associates, third-party logistics providers, carriers, and customers. * Regular walking throughout the warehouse and dock areas to monitor operations. * Ability to ...

RXO

Associate Specialist, Logistics

Southfield, MI · On-site

$16.75 - $22.75/hr

As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and ... the dispatch system • Communicate any issues with customers/drivers • Monitor and update all ...

RXO

Associate Specialist, Logistics

Southfield, MI · On-site

$16.75 - $22.75/hr

As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and ... Call and get updates from drivers/carriers and input accurate information into the dispatch system ...

Compass Group

PATIENT FLOW COORDINATOR

Southfield, MI · On-site

$21/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they ... Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the ...

pitneybowes

Presort Associate 1

Romulus, MI · On-site

$16/hr

Presort Associate 1 Join our team and earn $16.00per hour! Pitney Bowes is now hiring for Direct ... Monitor the quality of the mail &/or packages prior to processing and before dispatching.

RXO

Associate Specialist, Logistics - 2nd shift

Southfield, MI · On-site

$16.75 - $22.75/hr

As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and ... the dispatch system • Communicate any issues with customers/drivers • Monitor and update all ...

RXO

Associate Logistics Specialist - 2nd shift

Southfield, MI · On-site

$16.75 - $22.75/hr

As an Associate Logistics Specialist, you will deliver exceptional service to our customers and ... Call and get updates from drivers/carriers and input accurate information into the dispatch system

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All JobsDispatch Associate JobsDispatch Associate Jobs in Brighton, MI

Dispatch Associate information

See Brighton, MI salary details

$12

$27

$65

How much do dispatch associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for dispatch associate in Brighton, MI is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.66 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are popular job titles related to Dispatch Associate jobs in Brighton, MI?

For Dispatch Associate jobs in Brighton, MI, the most frequently searched job titles are:

What cities near Brighton, MI are hiring for Dispatch Associate jobs?

Cities near Brighton, MI with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Brighton, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,590 per year, or $27.7 per hour.

Dispatch Manager

Wixom, MI • On-site

Nationwide Video
Convention and Trade Show Organizers • 51 - 200 employees
Learn more about Nationwide Videoexternal

$28 - $33/hr

Full-time

Re-posted 8 days ago

Job description

Overview:
This position is responsible for coordinating, scheduling, and managing Local Route Drivers in the pick-up and delivery of Nationwide gear in a safe, efficient, and timely manner. This position will report to the Director of Logistics.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Dispatching related responsibilities include but are not limited to:
  • Schedule and supervise drivers on shipments by working with clients, customer service, and logistics to set appointments that meet the client's needs while accommodating the driver's schedule.
  • Provide drivers with necessary documents, contacts, or delivery information to complete their pickups or deliveries.
  • Follow up with drivers to ensure necessary shipment documents are completed, specific shipment related information collected, and transfer shipments are processed by the warehouse.
  • Be the driver's main point of contact for any questions/issues regarding shipments or Nationwide in general.
  • Collect any driver feedback and work with appropriate parties to resolve any issues or conflicts that may arise.
  • Monitors Driver's working hours to ensure compliance with federal and state laws and regulations.
  • Oversees maintenance and repair schedules for all vehicles.
  • Responsible for driver-related reporting requests such as tracking costs, safety checks, driver logs, etc.
  • Provide additional support to Logistics as needed.
  • Responsibility for any Ad hoc projects as initiated by the Director of Logistics

Interpersonal and managerial responsibilities include but are not limited to:
  1. Enforcing company Handbook, policies, and procedures.
  2. Interviewing and hiring personnel.
  3. Training new employees.
  4. Planning, assigning and directing work.
  5. Establishing goals to align with overall business objectives.
  6. Appraising employee performance and providing feedback.
  7. Rewarding and disciplining employees.
  8. Address inter and intra-departmental complaints and resolve problems.

Technical Competencies:
  • Excellent verbal and written communication skills
  • Strong organizational skills to prepare and assign routes
  • Strong leadership skills to ensure drivers' compliance with direction and assignments
  • Basic understanding of geographical areas and mapping programs to facilitate efficient routing
  • Proficient with or able to quickly learn dispatch and recordkeeping systems
  • Ability to work at a fast pace under pressure
  • Thorough understanding of the shipping and logistics industry
  • Broad telephone and email handling and response etiquette
  • Broad time management skills
  • Basic web research & information management skills
  • Basic Microsoft Office skills (Excel, PowerPoint, Outlook, Word)

Supervisory Responsibilities:
This position supervises all Local Route Drivers.
Work Environment:
Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise.
Physical Demands:
Walk, sit, stand, bend, lift, and move continuously during work hours. Is subject to lifting over 10 pounds.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of office operation are Monday through Friday 8:00am to 6:00pm. Occasional evening and weekend work are required as job duties demand.
Travel:
Travel to Nationwide locations annually for training or as needed to provide driver training, assist with hiring, or any other driver/truck needs that arise. Estimated 20% of travel.
Required Education and Experience:
  • Minimum of 2-3 years of experience performing dispatching responsibilities
  • Minimum of 2-3 years of experience in a Logistics and Fulfillment related environment
  • High School Diploma or equivalent

Preferred Education and Experience:
  • 3+ years of experience performing dispatching responsibilities
  • 3+ years of experience in a Logistics and Fulfillment related environment
  • Associate's degree in Logistics, Transportation, or industry-related Certification

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

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