ZipRecruiter

Log In

1

Dispatch Associate Jobs in Bismarck, ND (NOW HIRING)

Harlows School Bus Service

Dispatcher -PM

Mandan, ND · On-site

Experience and skill requirements: • High school diploma or General Education Development (GED) equivalent (prefer associate degree) or three to five years related experience. Skills and Abilities ...

All JobsDispatch Associate JobsDispatch Associate Jobs in Bismarck, ND

Dispatch Associate information

See Bismarck, ND salary details

$12

$28

$68

How much do dispatch associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dispatch associate in Bismarck, ND is $28.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $25.62 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Bismarck, ND?

The most popular types of Dispatch jobs in Bismarck, ND are:

What are popular job titles related to Dispatch Associate jobs in Bismarck, ND?

For Dispatch Associate jobs in Bismarck, ND, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Bismarck, ND look for?

The top searched job categories for Dispatch Associate jobs in Bismarck, ND are:

What cities near Bismarck, ND are hiring for Dispatch Associate jobs?

Cities near Bismarck, ND with the most Dispatch Associate job openings:

Dispatch Associate jobs near you

SERVICE DISPATCHER I

Basin Electric Power Cooperative

Bismarck, ND • On-site

$16.75 - $22.50/hr

Full-time

Re-posted 19 days ago

Job description

SERVICE DISPATCHER I
Posting Start Date: 7/22/26
Job Description:
POSITION PURPOSE
This position is located at our Headquarters building in Bismarck, ND and is not a remote position.
This position will assist to ensure adequate, safe, and reliable service to the Cooperative's members. The incumbent will take incoming customer calls and dispatch service orders during business and non-business hours for Basin Electric Power Cooperative (BEPC) and its member systems located across 13 states.
ESSENTIAL DUTIES
  • Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment. Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff.
  • Coordinate notification of emergency response to situations, which may include power outages, fires, property damage, criminal incidents, emergency medical incidents, etc.
  • Provide customer service support to all customers of SRS, both Cooperative and member systems wide. This includes dispatching work crews and service personnel for member cooperatives involving the use of radio or telephone to transmit information and reports on work progress.
  • Dispatch outage events to assist line personnel & monitor outage events.
  • Monitor & upload information into Dispatch application.
  • Analyzes internal processes as appropriate and recommends procedural changes to improve operations.
  • Assist with special projects as assigned.
  • Support and stay informed with guidelines, policies, and procedures of all member Cooperatives to answer member inquiries.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS
  • Associate's degree in a business-related field; or
  • High school diploma or equivalent (GED or HSED) and 2 years of office and/or customer service experience.
  • Strong customer service, verbal and written communication, and interpersonal skills.
  • The incumbent must be able to work 12-hour shifts, days, nights, weekends, and holidays on a rotating basis and on an on-call basis.
  • Overtime may be required.
  • Experience with personal computers in a Windows environment and with Microsoft Word and Outlook.
  • Must possess or be capable of obtaining a Cardiopulmonary Resuscitation (CPR) certification.

PHYSICAL AND ENVIRONMENTAL DEMANDS
This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of a keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. This position requires the ability to communicate and must be able to clearly exchange accurate information. The incumbent must be able to hear alarms and have good color vision to observe color weather radar and color indicators on security systems.
KEY SKILLS
  • Ability to develop plans, procedures and goals, and present information to others.
  • Ability to quickly make decisions, follow procedures, relay vital information, and coordinate resources.
  • Ability to perform extensive work in stressful situations with very little outside contact at a control console.
  • Ability to multi-task, meet deadlines and perform duties with a high degree of accuracy and attention to detail.
  • Ability to handle sensitive and confidential information with discretion and professionalism.

Apply