Ticket Management Associate
Omaha, NE · On-site
The Ticket Management Associate serves as the primary point of contact for all North America ... Create, dispatch, and manage work order tickets using the ticketing system. * Follow up daily via ...
Omaha, NE · On-site
The Ticket Management Associate serves as the primary point of contact for all North America ... Create, dispatch, and manage work order tickets using the ticketing system. * Follow up daily via ...
Omaha, NE · On-site
The Ticket Management Associate serves as the primary point of contact for all North America ... Create, dispatch, and manage work order tickets using the ticketing system. * Follow up daily via ...
Omaha, NE · On-site
The Ticket Management Associate serves as the primary point of contact for all North America ... Create, dispatch, and manage work order tickets using the ticketing system. * Follow up daily via ...
Omaha, NE · On-site
The Ticket Management Associate serves as the primary point of contact for all North America ... Create, dispatch, and manage work order tickets using the ticketing system. * Follow up daily via ...
With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely ... Create, dispatch, and manage work order tickets using the ServiceNow PayPal ticketing system ...
With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely ... Create, dispatch, and manage work order tickets using the ServiceNow PayPal ticketing system ...
$20.75 - $31/hr
As a Delivery Associate, youll drive a vehicle, delivering 300-375packages per day. You will be a ... Dispatcher, or Operations Manager roles, and professional development and training * Team ...
Quick apply
$20.75 - $31/hr
As a Delivery Associate, youll drive a vehicle, delivering 300-375packages per day. You will be a ... Dispatcher, or Operations Manager roles, and professional development and training * Team ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
$40 - $50/hr
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
$40 - $50/hr
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
Quick apply
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
Quick apply
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. Scan exam related paperwork/billing on a daily basis per protocol. Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. * Scan exam related paperwork/billing on a daily basis per protocol. * Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. * Scan exam related paperwork/billing on a daily basis per protocol. * Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$33 - $36/hr
... associate's date of last annual exam. * Scan exam related paperwork/billing on a daily basis per protocol. * Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$33 - $36/hr
... associate's date of last annual exam. * Scan exam related paperwork/billing on a daily basis per protocol. * Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. * Scan exam related paperwork/billing on a daily basis per protocol. * Communicate efficiently and perform professionally with call center, dispatch, peers ...
Omaha, NE · On-site
$40 - $50/hr
... associate's date of last annual exam. * Scan exam related paperwork/billing on a daily basis per protocol. * Communicate efficiently and perform professionally with call center, dispatch, peers ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...
Quick apply
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...
Omaha, NE · On-site
$15.25/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...
Omaha, NE · On-site
$15.25/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...
Omaha, NE · On-site
$15.25/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...
Omaha, NE · On-site
$15.25/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...
Omaha, NE · On-site
Report any unsafe unloading conditions at delivery location to dispatcher/supervisor. * Perform pre ... The physical demands described here are representative of those that must be met by an associate to ...
Omaha, NE · On-site
Report any unsafe unloading conditions at delivery location to dispatcher/supervisor. * Perform pre ... The physical demands described here are representative of those that must be met by an associate to ...
Begins incoming transfers by dispatching required documents to the custodian. * Tracks transfer ... Effectively uses resources such as time and information in conjunction with associates.
Begins incoming transfers by dispatching required documents to the custodian. * Tracks transfer ... Effectively uses resources such as time and information in conjunction with associates.
Regularly communicate with dispatch and management. * Communicate efficiently and interact ... by an associate to successfully perform the essential functions of this job. Reasonable ...
Regularly communicate with dispatch and management. * Communicate efficiently and interact ... by an associate to successfully perform the essential functions of this job. Reasonable ...
$14.92 is the 25th percentile. Wages below this are outliers.
$12.30 - $17.06
45% of jobs
The median wage is $17.71 / hr.
$17.06 - $21.82
34% of jobs
$21.82 - $26.58
2% of jobs
$26.58 - $31.34
1% of jobs
$31.34 - $36.10
0% of jobs
$36.10 - $40.86
0% of jobs
$40.86 - $45.62
0% of jobs
$45.62 - $50.39
0% of jobs
$50.39 - $55.15
0% of jobs
$55.15 - $59.91
0% of jobs
$59.91 - $64.67
18% of jobs
$12
$27
$64
| Aspect | Dispatch Associate | Warehouse Associate |
|---|---|---|
| Required Credentials | High school diploma, basic computer skills, familiarity with dispatch software | High school diploma, physical ability, forklift certification (optional) |
| Work Environment | Office setting, dispatch centers, logistics operations | Warehouse, storage facilities, distribution centers |
| Employer & Industry Usage | Logistics companies, delivery services, transportation firms | Warehousing, retail distribution, manufacturing |
| Common Search & Comparison | Yes | Yes |
The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

6.6
Based on 7 frontline employees who took The Breakroom Quiz
313th of 488 rated business services
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Summary: The Ticket Management Associate serves as the primary point of contact for all North America locations, responding to employee phone calls and emails and creating work order tickets as needed. This role manages daily call and email volume, dispatches work through the ticketing system, schedules large configurable meeting spaces, and provides timely, accurate support to employees and field teams. The associate delivers world‑class customer service, ensures adherence to service standards, and supports reporting, follow‑up, and operational coordination across the facilities organization.
ResponsibilitiesHelp Desk & Ticket Management
Respond to phone calls and emails from employees across all North America client locations.
Create, dispatch, and manage work order tickets using the ticketing system.
Follow up daily via phone on meeting setup requests and overdue work tickets.
Process and release scheduled preventive maintenance (PM) work orders at the start of each month.
Provide help desk data for monthly reporting and assist with ticket analysis.
Ensure all emails are responded to within two hours during core business hours.
Maintain accurate logs, records, and activity documentation.
Meeting Space Scheduling
Schedule all large, configurable meeting spaces based on employee requirements.
Coordinate with facilities teams to ensure proper setup and timely execution.
Operational Support
Deliver reports to the Engineering team for assignment and reassign work orders as needed.
Maintain daily communication with field facilities teams to support ticket closure and operational needs.
Pull and analyze ticket reports using ServiceNow to identify trends and support continuous improvement.
Ensure all procedures and service standards are followed consistently.
Complete ongoing training to stay current on products, services, and policy updates.
Perform other duties as assigned.
Customer Service
Provide world‑class customer service and build strong customer satisfaction and loyalty.
Strive for one‑call resolution and deliver timely, effective solutions.
Maintain a positive, professional, and cooperative tone with customers and coworkers.
High school diploma or equivalent (GED) preferred.
Customer service experience required.
1–2 years of help desk experience preferred.
Strong willingness to work in a high‑volume, phone‑based environment.
Working knowledge of facilities operations preferred.
Experience with database software is a plus.
Excellent verbal and written communication skills.
Proficiency with Windows and Microsoft Office (Word, Excel, Outlook, Teams).
Strong competency in Outlook calendaring.
Keyboarding proficiency and comfort using automated systems.
Strong problem‑solving skills and ability to make quick, sound decisions.
Ability to thrive in a fast‑paced environment and manage multiple tasks simultaneously.
Professional, courteous, friendly, and empathetic interpersonal style.
WATCH Where Service Matters:
Get the full story on Breakroom