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Dispatch Administrative Assistant Jobs in Delaware

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$70K - $100K/yr

Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center ... Administrative & Compliance Responsibilities * Process payroll through ADP, validate employee hours ...

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$100K/yr

Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center ... Administrative & Compliance Responsibilities * Process payroll through ADP, validate employee hours ...

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$70K - $100K/yr

Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center ... Administrative & Compliance Responsibilities * Process payroll through ADP, validate employee hours ...

Quest Diagnostics

PRN Mobile Phlebotomist / Examiner

Lewes, DE · On-site

$17.25 - $23.50/hr

As a Mobile Examiner, you will balance patient care, specimen management, and administrative ... Keep Things Running Smoothly: Assist with inventory, maintain clean workspaces, dispatch calls, and ...

Troon

Security Officer

Bethany Beach, DE · On-site

$16.75/hr

Monitor the security console, handle telephone duties, and manage two-way radio dispatch ... Perform other security-related administrative and clerical functions as assigned. Qualifications ...

Troon Golf

Security Officer

Bethany Beach, DE · On-site

$16.50 - $17/hr

Monitor the security console, handle telephone duties, and manage two-way radio dispatch ... Perform other security-related administrative and clerical functions as assigned. Qualifications ...

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Dispatch Administrative Assistant information

What is the difference between Dispatch Administrative Assistant vs Customer Service Representative?

AspectDispatch Administrative AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative or dispatch experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, often in logistics, transportation, or delivery companiesOffice or call center environment, in retail, telecom, or service industries
Employer & Industry UsageLogistics, transportation, delivery servicesRetail, telecom, hospitality, and service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and administrative supportCustomer interaction and support roles

The Dispatch Administrative Assistant primarily supports logistics and dispatch operations within transportation or delivery companies, focusing on scheduling, communication, and administrative tasks. In contrast, a Customer Service Representative handles client inquiries, resolves issues, and provides support in various industries. While both roles require strong communication skills and administrative abilities, their core functions and work environments differ significantly.

What does a dispatch administrative assistant do?

A dispatch administrative assistant supports the dispatch team by scheduling and coordinating the movement of vehicles, goods, or personnel. They handle phone calls, maintain records, update dispatch software, and ensure timely communication between drivers and clients. Strong organizational skills and familiarity with dispatch tools are essential for this role.

What is the role of a dispatch administrative assistant?

A dispatch administrative assistant supports the dispatch team by scheduling and coordinating the movement of vehicles, goods, or personnel. They handle communication, maintain records, and use dispatch software to ensure efficient operations, often working in fast-paced environments with attention to detail.

What cities in Delaware are hiring for Dispatch Administrative Assistant jobs?

Cities in Delaware with the most Dispatch Administrative Assistant job openings:

Dispatcher/ Service Coordinator

Wilmington, DE

PeopleShare
Recruiting and Staffing Services • 51 - 200 employees
Learn more about PeopleShareexternal

$21 - $23/hr

Contractor

Retirement

Posted 23 days ago

Job description

Are you a Dispatching or Service Scheduler/Coordinator in the service industry and seeking an opportunity to grow your skillsets in a supportive team environment? Our client in Wilmington, DE is one of the largest HVAC companies on the east coast and are seeking a Dispatcher/Service Coordinator to join their growing team. 

As a Service Coordinator/Dispatcher, you’ll work alongside a solid team of professionals to coordinate and schedule residential HVAC services and manage schedules for a dedicated crew of HVAC technicians. 

The ideal candidate for the Dispatcher/Service Coordinator position will have a minimum of 2-3 years experience in scheduling and/or dispatching within a related service industry with the ability to work weekends if needed. 

Job Details for the Dispatcher/Service Coordinator:
  • Pay Rate: $21-23/hr (based on experience)
  • Schedule: Choice of Thursday-Monday OR Tuesday-Saturday 1pm-9pm
  • Contract-to-Hire (NOT TEMP) 
  • Full benefits & 401k after a probationary period
 
Job Responsibilities & Description for the Dispatcher/Service Coordinator:
  1. Mid-shift personnel review work order cues and begin the day with reaching out to customers to reschedule appointments that were not able to be accomplished by techs that day
  2. Provided a set list of techs/services to manage and watches schedules closely to ensure techs aren’t going over scheduled time frames based on the type of job
  3. Reaches out to techs to review job progress when timeframe goals are not hit and assists in either rescheduling work orders or reaching out to customers to inform them if techs are running behind
  4. Reviews work orders to ensure a full understanding of the scope, scheduling the proper technicians as required and ensuring they have the right tools/materials required for the scheduled job
  5. Handles a high volume of inbound/outbound calls, scheduling and rescheduling appointments as required
  6. End of shift entails reviewing scheduled services for the following day and reaching out to customers to review the scheduled appointment details including arrival times and other details as needed
 
Job Requirements for the Dispatcher/Service Coordinator:
  1. Must have 2-3 years of experience in a dispatching/scheduling setting within the residential services industry 
  2. Works well in a fast-paced environment with a high level of reliability and attention to detail
  3. Team player able to take direction and work well in a small team environment 
  4. Excellent problem-solving and logistical skills
  5. Able to stay calm in stressful situations while maintaining excellent customer service skills
 
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) – New Castle, Newark, and Wilmington.  We have openings for warehouse, assembly, production, forklift, machine operators, maintenance mechanics, Dispatcher/Service Coordinators, receptionist, data entry, customer service, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.
 
PeopleShare and its affiliate (Best Practices Staffing) provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND9
 
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About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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