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Disney World Guest Relations Jobs (NOW HIRING)

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Disney World Guest Relations information

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$23K

$54.8K

$83.5K

How much do disney world guest relations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for disney world guest relations in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a Disney World Guest Relations cast member?

Disney World Guest Relations are specialized teams located throughout the Walt Disney World Resort that assist guests with a wide variety of needs. They help with ticketing issues, lost and found, accessibility services, special celebrations, guest feedback, and general information about the parks and resorts. Guest Relations Cast Members are trained to provide exceptional customer service and ensure that all guests have a magical and memorable experience during their visit. You can find Guest Relations locations at the entrances to each theme park and Disney Springs. Their goal is to resolve concerns and enhance your overall Disney experience.

What skills and qualifications are needed to thrive as a Disney World Guest Relations cast member?

To thrive as a Disney World Guest Relations Cast Member, you need excellent customer service skills, strong problem-solving abilities, and a thorough knowledge of park operations and policies, typically gained through prior hospitality or theme park experience. Familiarity with ticketing systems, reservation software, and multilingual abilities are valuable technical qualifications. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure make someone stand out in this guest-facing role. These skills are crucial for ensuring exceptional guest satisfaction, resolving issues efficiently, and upholding Disney's high standards of service.

What are common challenges faced in the Disney World Guest Relations role, and how are they typically addressed?

In the Disney World Guest Relations role, team members often encounter challenges such as handling guest complaints, managing high guest volumes during peak seasons, and accommodating special requests. These challenges are addressed through extensive training in conflict resolution, clear communication, and access to resources that empower employees to resolve issues promptly. Team members also collaborate closely with various departments, such as attractions, dining, and security, to ensure guest concerns are swiftly addressed and the overall experience remains positive.

What is the difference between Disney World Guest Relations vs Disney World Guest Services?

AspectDisney World Guest RelationsDisney World Guest Services
Primary RoleAddress guest concerns, provide information, resolve issuesAssist guests with ticketing, reservations, and general inquiries
Work EnvironmentFrontline, interactive with guests across the parkCustomer support, often at service counters or call centers
Required SkillsExcellent communication, problem-solving, guest service experienceCustomer service, ticketing systems knowledge, communication skills

Disney World Guest Relations focuses on resolving guest issues and enhancing their experience, while Disney World Guest Services handles ticketing, reservations, and general guest inquiries. Both roles require strong communication and customer service skills, but they differ in daily responsibilities and interaction types.

What do guest relations do at Disney World Guest Relations?

Guest Relations staff at Disney World are responsible for assisting guests with questions, resolving issues, and providing information to enhance their experience. They handle guest concerns, offer directions, and ensure a positive visit, often using communication skills and knowledge of park services. The role requires good customer service skills and familiarity with park operations.

What cities are hiring for Disney World Guest Relations jobs?

Cities with the most Disney World Guest Relations job openings:

What states have the most Disney World Guest Relations jobs?

States with the most job openings for Disney World Guest Relations jobs include:

What are popular job titles related to Disney World Guest Relations jobs?

For Disney World Guest Relations jobs, the most frequently searched job titles are:

Infographic showing various Disney World Guest Relations job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $54,754 per year, or $26.3 per hour.

Tree Trimmer/Arborist, Walt Disney World

Orlando, FL

Walt Disney World Resort
Amusement, Gambling, and Recreation • 10K+ employees

$27.08/hr

Full-time

Posted 16 days ago


Walt Disney Company rating

7.4

Company rating: 7.4 out of 10

Based on 148 frontline employees who took The Breakroom Quiz


Job description

The Arborist is critical in ensuring our landscaping onstage looks great for our guests. The Arborist provides horticulture support for the Global team. This craft helps to ensure the Guest Facing horticulture is up to the Walt Disney World standard. The Arborist applicant should have experience in tree production, tree care, tree pruning, and tree moving. The field service position may include work from elevated platforms and confined spaces throughout the Walt Disney World Parks and Resort property.
Responsibilities :
  • Perform scheduled routine arboriculture maintenance
  • Operate Forklifts, Lull, box truck, ladder work, work at heights
  • Climb trees using a rope and saddle
  • Operate tools and equipment to include chainsaws, chippers and aerial work platforms (AWP) and bucket trucks
  • Cast members may be required to handle cleaning chemicals and supplies
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required

Basic Qualifications :
  • Minimum of 3 years experience within Horticulture or Agriculture subject areas
  • Able to meet requirements for climbing aerial rescue guidelines
  • Familiar with industry safety standards (ANSI Z133) and procedures (ANSI 300)
  • Knowledge of southern tree species
  • Able to lift, push or pull up to 50lbs
  • Must possess a valid CDL Class 'A' license with air brakes endorsement, or obtain a permit prior to hire.
  • 3rd shift role
  • Speak and read English to communicate with guests

Preferred Qualifications:
  • Has ISA certification or obtain within a year of employment
  • Valid CDL Class A with air brakes endorsement
  • Excellent written and interpersonal communication skills
  • Great teammate
  • Proficiency in standard office software programs and mobile electronic devices
  • Proficiency in all aspects of
    • tree transplanting and loading
    • tree pruning including natural and geometric styles
    • proper tree planting

Additional Information :
Schedule Availability:
Our Theme Parks and Resorts operate 24 hours a day, 365 days a year, schedules and start time will vary.
keyword: TreeTrimmer wdwcasting Arborist WDW: Walt Disney World Casting Hourly Jobs #SVA
The pay rate for this role in Florida is $27.08 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Required
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      What Walt Disney Company employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom


      Walt Disney logo

      About Walt Disney

      Sourced by ZipRecruiter

      At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

      Industry

      Amusement, gambling, and recreation

      Company size

      10,000+ Employees

      Headquarters location

      Burbank, CA, US

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