Our software and services enhance augmented reality graphics, virtual sets, video walls ... Our esteemed clients include ABC News/Disney, NBC Universal, Fox Sports, CBS Sports, beIN Sports ...
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Our software and services enhance augmented reality graphics, virtual sets, video walls ... Our esteemed clients include ABC News/Disney, NBC Universal, Fox Sports, CBS Sports, beIN Sports ...
Disney Virtual information
What are Disney Virtual jobs?
Disney Virtual jobs are remote positions offered by The Walt Disney Company that allow employees to work from home or another remote location. These roles can include customer service, technical support, content creation, marketing, and more, all supporting Disney's diverse business operations. Virtual jobs provide flexibility and the opportunity to contribute to Disney’s mission without relocating, making them ideal for individuals who prefer or require a remote work environment.
What are the key skills and qualifications needed to thrive as a Disney Virtual Customer Service Representative?
To thrive as a Disney Virtual Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency with online chat and call center systems are typically required. Strong interpersonal skills, patience, and the ability to work independently make candidates stand out in this remote role. These skills ensure effective support for Disney guests, uphold the company's reputation for exceptional service, and contribute to positive customer experiences.
What are some common challenges faced by employees in Disney Virtual roles, and how can they be addressed?
Employees in Disney Virtual roles often work remotely, which can pose challenges such as maintaining effective communication with team members, staying connected to the company culture, and managing time efficiently. To address these, Disney typically provides collaborative tools, regular virtual meetings, and access to resources that foster engagement. Proactively reaching out to colleagues, participating in company events, and establishing a structured daily routine can help overcome these obstacles and enable success in a virtual environment.
What is the difference between Disney Virtual vs Disney Customer Service Representative?
| Aspect | Disney Virtual | Disney Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Remote/virtual setting | On-site or remote, depending on location |
| Employer & Industry Usage | Disney's virtual support roles | Disney's customer support roles |
| Common Search & Comparison | Yes | Yes |
Disney Virtual roles typically involve remote support or virtual assistance, focusing on online customer interactions. Disney Customer Service Representatives may work in-person or remotely, handling customer inquiries directly. Both roles require similar credentials and are used within Disney's customer support framework. The main difference lies in the work environment, with Disney Virtual roles being exclusively remote.
How can I work remotely for Disney Virtual?
To work remotely for Disney Virtual, candidates should review current job openings on Disney's careers website and ensure they meet the specified qualifications. Many remote roles require strong communication skills, relevant experience, and familiarity with digital collaboration tools. Applying through official channels and completing any required assessments is essential for consideration.
What are the most commonly searched types of Disney jobs in Quebec?
The most popular types of Disney jobs in Quebec are:
What job categories do people searching Disney Virtual jobs in Quebec look for?
The top searched job categories for Disney Virtual jobs in Quebec are:
Full-time
Re-posted 23 days ago
Job description
Company Description
Additional Information
Astucemedia is a global leader in innovative creative and software solutions for real-time data visualization on live TV, studios, museums, immersive experiences, and sports venues. Our software and services enhance augmented reality graphics, virtual sets, video walls, interactive apps, and on-screen overlays across television and digital platforms.
We’re a team of passionate trailblazers who thrive on creativity, collaboration, and cutting-edge technology—and we’re looking for someone who’s just as excited to shape the future with us.
With our proprietary Data Platform software and plugins for real-time graphics engines by Vizrt, Unreal, and Unity, Astucemedia stands at the forefront of data-driven graphics for finance, sports, and elections. Our esteemed clients include ABC News/Disney, NBC Universal, Fox Sports, CBS Sports, beIN Sports, NFL Network, BNN Bloomberg, Yahoo Finance, CBC, Radio-Canada, Sky News Arabia, Al Arabiya, Dubai TV, The Media Majlis Museum in Qatar, and Times Square.
Job DescriptionAs a Lead Front & Back-End Developer at Astucemedia, you will bridge the gap between high-level architectural vision and daily execution. Working in a high-collaboration environment, you will partner closely with our Technical Project Manager (TPM) and Principal Architect, while being supported by Staff/Senior Developers in both Front-end and Back-end.
This role requires a balanced 30/70 split between people management and technical oversight. You thrive in fast-paced environments, are comfortable meeting short, high-stakes deadlines typical of live television, and are ready to witness the impact of your work onsite when necessary.
QualificationsKey Responsibilities
1. People Leadership & Delivery (30%)
Team Mentorship: Lead, coach, and inspire a team of 6 developers. Conduct 1-on-1s, manage performance, and foster a culture of excellence.
TPM Partnership: Work hand-in-hand with the Technical Project Manager to ensure technical feasibility and maintain a steady delivery pace, even under tight production schedules.
Onsite Deployment: Occasionally travel to client sites (a few weeks per year) to oversee the integration and launch of major projects. (candidate must be able to travel to US without restrictions).
2. Technical Excellence & Hands-on Development (70%)
Core Development: Actively write and maintain production-quality code for critical system components. You will lead by example, tackling complex features across the full stack (Angular, and .NET Core).
High-Level Code Review & Mentoring: In tandem with the Staff Dev and Senior Back-end, you perform rigorous code reviews to ensure the codebase remains robust, scalable, and follows industry best practices.
System Integration & Cohesion: Take a hands-on approach to ensuring seamless integration between Angular web applications and Node.js / .NET Core backend services, maintaining end-to-end logic integrity.
Performance Optimization: Collaborate to optimize real-time data streams (Kafka, WebSockets) and infrastructure (Docker, CI/CD pipelines) to guarantee zero-failure performance during high-pressure live broadcasts.
Qualifications & Skills
Experience: 10+ years in software development with a proven track record in leadership or Lead Tech roles.
Agility: Ability to remain calm and focused while working with short deadlines and evolving project requirements.
Frontend Expertise: understanding of Angular, HTML5, and CSS3.
Backend & Data Proficiency: Strong proficiency in C# / .NET Core.
Solid grasp of API design (REST, GraphQL) and messaging protocols (AMQP, MQTT, WebSockets).
Infrastructure: Proficiency with Docker, Git, and schema validation.
Soft Skills: Exceptional communication, problem-solving mindset, and a willingness to travel.
Languages: Proficiency in English is required; bilingualism in French is a strong asset.
Additional Information
- Hybrid work environment
- Global travel opportunities
- Health and Wellness annual Benefits
- Health Benefits Insurance Package (including online medical assistance with Dialogue)
- RRSP Matching program