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As of Sep 10, 2026, the average hourly pay for disney support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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Infographic showing various Disney Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Telecom Support Engineer

Conshohocken, PA • On-site

iFAX Solutions, Inc.
Telecommunications • 1 - 10 employees
Learn more about iFAX Solutions, Inc.external

Other

Medical, PTO

Posted 2 days ago

New

Job description

Telecom Support Engineer

iFAX Solutions - Conshohocken, PA - Full Time

Telecom Support Engineer

We are currently seeking a talented Telecom Support Engineer with a strong foundation in Linux. Broad technical knowledge, creative problem solving, troubleshooting, communication skills and a positive attitude are core to this position.

Your Style

You are a proud, card-carrying tech-geek with a superhero’s penchant for helping others. Solving complex problems provides you an adrenaline rush. Equipped with an entrepreneurial attitude, you are relentlessly energetic and excited by new challenges. If you aren’t multi-tasking, it means you are under-challenged.

Your Mission
  • Enthusiastically provide enterprise-level customer support
  • Troubleshoot a wide variety of customer issues via telephone, email and web based case management systems for multiple business units
  • Take ownership of reported customer issues and see problems through to resolution
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Write documentation, knowledge base articles and FAQs for use by both internal staff and customers
Your Track Record & Skill Set
  • Extensive familiarity with Linux, in particular RHEL/CentOS and Debian distributions
  • Excellent written and verbal communications
  • Solid understanding of networking and networking protocols, in particular VoIP/SIP
  • Careful, methodical approach to troubleshooting complex technical issues
  • Excellent customer-facing skills
  • Comfortable in a small office environment
  • Experience with HylaFAX is desirable but not necessary
  • Experience with Wireshark is a plus
Our Story

We have been in business for over 10 years and continue to remain small and agile, which makes this a fun, dynamic and challenging place to work. The work environment is casual and for the most part informal, expectations are high and excellence is encouraged and rewarded. We strive to make sure that we have a team oriented group that can also work well independently. If you enjoy working in a high freedom, high demand environment with a small but talented group of people this may just be the job for you.

We have been on Inc Magazine’s list of 500 fastest growing companies three times, and list of 5000 twice. We debuted on the Philly 100 list a few years ago as the 10th fastest growing company in Philadelphia. Our customers include well-known brands such as Google, Twitter, Verizon Wireless, Disney, Booking.com and countless others. They rely on us (and therefore you) to keep their critical telecommunications infrastructure up and running, making this a very rewarding career.

This is an exciting time for our company. We recently relocated from Manayunk to right outside of Plymouth Meeting as part of a major expansion strategy, and we're looking to add several exceptional people to the team to help take our business to the next level. We're experiencing growth our online retail division (www.telephonydepot.com), in our fax division (www.ifax.com) and in our new, major push into becoming a phone company for our Fax Over IP customers (www.t38fax.com).

We offer a competitive benefits package including

  • healthcare
  • pre-tax Health Savings Account
  • a generous number of paid days off (PTO)
  • profit sharing plan
  • access to our Flyers season tickets for yourself and a guest

We're a great group of people doing exceptional things for our customers, and having fun doing it. Like any emerging growth company, this will be hard work, but more importantly, will be fun and immensely…..

Accepting a job here means accepting a challenge -- Are you ready?
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