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Dish Wireless Jobs in Michigan (NOW HIRING)

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

  • Medical

  • Retirement

  • PTO

Experience working for or supporting major wireless carriers such as AT&T, T-Mobile, Verizon, DISH Wireless, or similar mobile network operators is highly preferred. To be successful in this role you ...

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See Michigan salary details

$6

$16

$41

How much do dish wireless jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for dish wireless in Michigan is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dish Wireless network engineer?

To thrive as a Dish Wireless Network Engineer, you need a strong background in telecommunications, networking principles, and a relevant degree such as computer science or electrical engineering. Familiarity with network management tools, wireless communication protocols, and certifications like CCNA or CWNA are typically required. Excellent problem-solving, teamwork, and communication skills help you effectively troubleshoot issues and coordinate with cross-functional teams. These skills and qualifications are crucial for ensuring reliable network performance and supporting Dish Wireless’s innovative 5G infrastructure.

What are some common challenges faced by employees working at Dish Wireless, and how can they be addressed?

Employees at Dish Wireless often face challenges related to rapid technological changes and the fast-paced rollout of new network infrastructure. Adapting to evolving 5G technologies and integrating them with existing systems requires continuous learning and flexibility. Open communication with cross-functional teams, proactive training, and staying updated with industry trends help address these challenges. The company's culture encourages collaboration and knowledge sharing, which supports employees in overcoming technical and operational hurdles.

What is Dish Wireless?

Dish Wireless is a division of Dish Network that focuses on providing wireless telecommunications services, including mobile phone plans and 5G wireless networks. The company is working to build a nationwide 5G network in the United States, aiming to compete with established wireless carriers. Dish Wireless offers a range of mobile plans and devices for consumers and businesses, and is known for acquiring wireless spectrum and assets from other companies. Their goal is to innovate in the wireless industry with new technology and flexible service options.

What is the difference between Dish Wireless vs Network Technician?

AspectDish WirelessNetwork Technician
Required CertificationsFCC certifications, technical certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentFieldwork installing and maintaining wireless equipmentOffice and fieldwork troubleshooting wired and wireless networks
Industry UsageTelecommunications, wireless service providersIT, networking, telecommunications
Common Search IntentComparing roles in wireless service companiesNetworking roles in telecom and IT sectors

Dish Wireless technicians focus on installing and maintaining wireless network equipment for a telecommunications provider, often working in the field. Network Technicians have a broader role in setting up, troubleshooting, and maintaining wired and wireless networks across various industries, including IT and telecom. While both roles require technical certifications, Dish Wireless roles are specialized in wireless technology, whereas Network Technicians cover a wider range of networking systems.

What are popular job titles related to Dish Wireless jobs in Michigan?

For Dish Wireless jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dish Wireless jobs in Michigan look for?

The top searched job categories for Dish Wireless jobs in Michigan are:

Dish Wireless jobs near you
Infographic showing various Dish Wireless job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,905 per year, or $16.3 per hour.

Network Operations Director

RF Connect

Farmington Hills, MI • On-site

$83K - $112K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Company Description
RF Connect is a team of industry leaders transforming connectivity. We invest in our team, have fun, and give back to our community. We lead the way in the design, deployment, and support of high performance wireless networks and solutions. Our philosophy is simple - hire the best people, do the best work, and set the standard for the industry. Due to our growth and national expansion, we are currently seeking highly motivated, experienced, customer-oriented team members who are looking for an organization where they can make a major contribution and be an integral part of continued growth.
Job Description
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC). This leadership role oversees network monitoring, incident response, service assurance, and operational support across Radio Access Network (RAN), Packet Core, and Backhaul environments.
The Director will be responsible for maintaining high levels of network availability and customer satisfaction while ensuring service level commitments are achieved. In addition to operational leadership, this individual will serve as a senior customer-facing representative for key managed services accounts, participating in service reviews, escalations, and strategic customer discussions.
The ideal candidate possesses deep experience managing wireless network operations teams, strong technical expertise in cellular network infrastructure, and a demonstrated ability to lead customer-facing service organizations. Experience working for or supporting major wireless carriers such as AT&T, T-Mobile, Verizon, DISH Wireless, or similar mobile network operators is highly preferred.
To be successful in this role you should have prior business-to-business customer support experience, have a tenacious customer-focused attitude, and have a strong knowledge base in order to manage and grow our Managed Services portion of our business. In this role you will report to our General Manager of Operator Services in our Farmington Hills, MI headquarters office. This position is eligible for a hybrid work schedule with regular weekly travel to the headquarters office, as outlined in our Hybrid/Remote Work Policy. We will also consider remote applicants residing in the Dallas-Fort Worth metro area.
What You'll Do (responsibilities)
Network Operations Leadership & Infrastructure Management (approx. 70-80% of the role)
  • Lead all NOC operations supporting RAN, Packet Core, and Backhaul environments.
  • Manage network performance, availability, and service assurance activities.
  • Direct incident response, escalation management, and root-cause analysis efforts.
  • Establish and monitor operational KPIs, SLAs, and service metrics.
  • Drive continuous improvement initiatives and operational automation.
  • Oversee staffing, scheduling, performance management, and development of NOC personnel.
  • Partner with engineering teams on capacity planning, network optimization, and technology upgrades.
  • Ensure operational readiness for LTE, 5G, CBRS, private wireless, and IoT deployments.

Customer & Service Management (approx. 20-30% of the role)
  • Serve as the senior operational contact for managed services customers.
  • Participate in customer escalations and critical issue resolution.
  • Conduct periodic service reviews and operational business reviews.
  • Communicate network performance and service metrics to customers.
  • Support customer retention and growth through exceptional service delivery.
  • Collaborate with Sales and Operations leadership on customer satisfaction initiatives.

Qualifications
Experience You Have
  • 8+ years of telecommunications industry experience in IT, telecommunications, or managed services operations.
  • 5+ years managing NOC, service assurance, network operations, or managed services teams.
  • Demonstrated experience supporting cellular wireless networks, including RAN, Packet Core, and Backhaul environments.
  • Experience leading 24x7 operational support organizations.
  • Experience managing customer-facing service delivery and escalation processes.
  • Experience with AT&T, T-Mobile, Verizon, DISH Wireless, UScellular, Ericsson, Nokia, Samsung, Mavenir, or similar wireless carrier/vendor environments, highly preferred.
  • Experience supporting LTE, 5G, CBRS, private wireless, or neutral host networks, highly preferred.

Technical Skills You Have
  • Knowledge of telecommunications infrastructure, networking, managed services environments, 3GPP, RAN, Packet Core, etc.
  • Experience with network monitoring tools, Remote Monitoring & Management (RMM) platforms, and ticketing systems.
  • Familiarity with network performance metrics, incident management, and service level management.

Core Competencies
  • Network Operations Management
  • Managed Services Delivery
  • SLA Management
  • Incident Management
  • Client Relationship Management
  • Telecommunications Infrastructure
  • Network Monitoring and Performance Optimization
  • Technical Account Management
  • Cross-functional Leadership
  • Project Management
  • Data-driven decision making

Educational/Vocational Training You Have
  • Bachelor's degree (or higher) in electrical engineering, computer science, or related field, or an equivalent combination of experience, certifications, or other technical training.
  • Any relevant certifications are a plus.

Environmental/Physical Demands
  • Must be capable of lifting within regulatory limits
  • This position sometimes operates in commercial construction sites, hospitals, and occupied commercial & government buildings. Some activities require the use of a ladder or lift and standing or walking for extended periods of time. When in the office uses standard office equipment such as computers, phones, photocopiers, etc.

Additional Information
Job Type: Full-time
Job Location: Farmington Hills, MI, USA or Dallas-Fort Worth, TX, Metro area; only US-based candidates with US work authorization considered, no outside recruiters
Education Level: 4-year college degree (or equivalent)
Travel: Occasional national travel required, as needed to support the business/department & customer site locations
Compensation Package
  • Competitive, commensurate with experience
  • Health benefits
  • HSA w/ company matching
  • 401k w/ company matching
  • PTO w/ rollover

All of your information will be kept confidential according to EEO guidelines.
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