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Discord Operations Jobs (NOW HIRING)

Base.org Careers Page

Builder Operations Associate

$54.71 - $64.38/hr

Own day-to-day technical community operations across Base Discord and Reddit, ensuring builder questions are acknowledged, triaged, and resolved consistently. * Design and implement structured ...

Discord

QA/DevOps Engineer

San Francisco, CA

$156K - $175K/yr

We are seeking a QA/DevOps Engineer to join Discord's Business Systems team. In this role, you will own automated test suite development and maintenance across Oracle ERP Cloud (Fusion) and ...

Faraday Future

Community Operations Intern

El Segundo, CA · On-site

$16.25 - $21.25/hr

Manage day-to-day community operations across WeChat, Discord, and Xiaohongshu -- drive conversations, answer questions, and keep the community engaged. * Event Operations: Plan and execute ...

Faraday Future

Community Operations Intern

El Segundo, CA · On-site

$16.25 - $21.25/hr

The Community Operations Intern will support day-to-day community operations across WeChat, Discord, and Xiaohongshu, keeping the community active and engaged. This role plays a key part in planning ...

Girls Who Code

$70K - $87K/yr

Oversee Discord administration and moderator operations in partnership with the Senior Manager ... Alumni & Community. * Manage operational support for the alumni newsletter, including content ...

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Discord Operations information

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How much do discord operations jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for discord operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is Discord Operations?

Discord Operations refers to the management and optimization of a Discord server or community. This role typically involves overseeing server moderation, developing and enforcing community guidelines, managing bots and integrations, organizing events, and ensuring a safe, welcoming environment for members. Discord Operations professionals may also analyze server analytics to improve engagement and coordinate with other team members or moderators to address issues promptly. Their goal is to maintain a thriving and well-functioning online community.

How does a Discord Operations professional typically collaborate with community managers and technical teams?

In a Discord Operations role, professionals frequently work alongside community managers to ensure the server environment is welcoming, safe, and engaging for members. They also partner with technical teams to implement bots, integrations, and security protocols, addressing any technical issues that arise. Clear communication and proactive problem-solving are key, as Discord Operations often serve as a bridge between community needs and technical solutions, helping to maintain smooth server operations and a positive user experience.

What are the key skills and qualifications needed to thrive as a Discord Operations specialist, and why are they important?

To thrive as a Discord Operations specialist, you need expertise in community management, moderation, and an in-depth understanding of Discord's features and best practices. Familiarity with moderation bots, analytics tools, and ticketing systems is typically required, along with experience using Discord's API or integrations. Strong communication, conflict resolution, and organizational skills help build positive communities and efficiently handle member issues. These skills ensure a safe, engaging, and well-managed Discord environment that supports community growth and satisfaction.

What is the difference between Discord Operations vs Community Manager?

AspectDiscord OperationsCommunity Manager
Primary FocusManaging platform workflows, technical support, and moderation processes within DiscordEngaging, growing, and maintaining online communities and user relationships
Required SkillsTechnical knowledge, moderation tools, process optimizationCommunication, community engagement, conflict resolution
Work EnvironmentTypically within gaming, tech, or entertainment industries using DiscordSimilar industries, focusing on community building and user interaction

Discord Operations roles focus on managing platform workflows, moderation, and technical support, ensuring smooth operations within Discord servers. Community Managers concentrate on engaging users, fostering community growth, and maintaining positive interactions. While both roles work within similar environments and industries, their core responsibilities differ: one emphasizes operational efficiency, the other community engagement.

Does Discord Operations do remote jobs?

Discord Operations roles often offer remote work options, especially for positions involving communication, moderation, or technical support. Many companies in this field provide flexible schedules and require familiarity with collaboration tools like Slack or Discord. However, availability of remote work can vary depending on the specific role and company policies.

What are popular job titles related to Discord Operations jobs?

For Discord Operations jobs, the most frequently searched job titles are:

Infographic showing various Discord Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Builder Operations Associate

Remote

Base.org Careers Page
See more jobs at Base.org Careers Pageexternal

$54.71 - $64.38/hr

Contractor

Posted 13 days ago

Job description

Base is planning to bring a million developers and a billion users onchain. We need your help to make that happen.
We believe that the onchain platform is the most important builder platform since the internet ("online"). We believe that the onchain platform should be open source, free to use, and globally available. And we believe that in order to make it really work, we need all hands on deck, working together to scale in a secure, decentralized, easy-to-use way.
At Base, we live by our Stay Based values: we do the right thing, work hard, stay optimistic, prioritize the team, and push creative boundaries - all while building the future of onchain. We value a Zone 3+ work ethic, where our team rises to the challenge, embraces hard weeks, and makes small to significant personal tradeoffs when necessary to drive impact and innovation.
Base is incubated within Coinbase and plans to progressively decentralize in the years ahead. We believe that decentralization is critical to creating an open, global crypto economy that is accessible to everyone.
As a Builder Operations Associate on the Base team, you'll own the systems, support workflows, and builder experience across Base's Discord, Reddit, and other community channels. These channels are critical destinations for developers seeking technical guidance, troubleshooting support, and connection with the broader Base ecosystem. You'll ensure technical questions receive timely, accurate responses while building scalable processes that keep these communities effective and secure.
What you'll do:
  • Own day-to-day technical community operations across Base Discord and Reddit, ensuring builder questions are acknowledged, triaged, and resolved consistently.
  • Design and implement structured ticketing and escalation systems for technical support requests, including issue categorization, severity levels, SLAs, ownership, and closure criteria.
  • Build and maintain Discord and Reddit infrastructure, including channels, roles, permissions, bots, AutoModerator rules, moderation tooling, and workflow automations.
  • Develop reusable responses, troubleshooting guides, FAQs, and internal playbooks that improve answer quality and reduce repeated manual work.
  • Create operational dashboards tracking response time, resolution time, ticket volume, escalation rate, recurring issue categories, and builder satisfaction.
  • Identify opportunities to use Discord and Reddit beyond reactive support, including peer-support systems, product feedback loops, and builder recognition.

Required Skills and Experience:
  • 3+ years in technical community operations, developer support, DevRel operations, or a related role, ideally within crypto, open-source software, or developer platforms.
  • Hands-on experience administering large Discord communities, including bots, roles, permissions, channel architecture, integrations, and workflow automation.
  • Experience operating technical communities on Reddit, including AutoModerator, moderation queues, post flair, wiki tools, and subreddit governance.
  • Working knowledge of onchain development concepts, including wallets, transactions, smart contracts, RPC infrastructure, bridges, and common developer tooling.
  • Demonstrated ability to understand technical developer questions, troubleshoot effectively, and communicate solutions clearly to audiences with different levels of expertise.
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Employment Details
  • Duration: This is intended to be a 6-month contract with the potential to extend based on performance
  • Location: While posting shows US-Remote - global applications are also considered
  • Employment Status: Contractor (via Magnit or Deel)
  • Relationship: You will work directly with the Coinbase Base team, but your formal employment (including pay and benefits) will be managed by one of our global EOR or AOR partners, Magnit or Deel.

Pay Transparency Notice: Depending on your work location, the target hourly rate for this position can range as detailed below.
Hourly Rate:
$54.71-$64.38 USD
  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view thetutorial.
  • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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