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Directv Customer Service Jobs in Michigan (NOW HIRING)

Chipr

Home Solutions Expert

Lansing, MI

... DirecTV, Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...

Chipr Home Solutions

Home Solutions Expert

Lansing, MI · On-site

... DirecTV, Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...

All JobsDirectv Customer Service JobsDirectv Customer Service Jobs in Michigan

Directv Customer Service information

See Michigan salary details

$8

$16

$23

How much do directv customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for directv customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DIRECTV Customer Service Representative, and why are they important?

To thrive as a DIRECTV Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and knowledge of DIRECTV products and services is typically expected. Patience, active listening, and a positive attitude help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure customer satisfaction, retention, and effective resolution of service inquiries.

What is the difference between Directv Customer Service vs Directv Technical Support?

AspectDirectv Customer ServiceDirectv Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge of satellite systems
Work EnvironmentCall centers, remote or in-office customer interactionsRemote or on-site troubleshooting, technical assistance
Employer & Industry UsageTelecommunications, entertainment servicesTelecommunications, satellite TV providers
Common Search & ComparisonCustomer service roles, support positionsTechnical support, troubleshooting jobs

Directv Customer Service primarily focuses on assisting customers with billing, account inquiries, and general questions. In contrast, Directv Technical Support involves diagnosing and resolving technical issues related to satellite service and equipment. Both roles require strong communication skills, but Technical Support demands more technical knowledge. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are DIRECTV Customer Service representatives?

DIRECTV Customer Service representatives are professionals who assist customers with inquiries, account management, billing issues, technical support, and troubleshooting for DIRECTV services. They handle questions about programming packages, service outages, equipment issues, and help customers upgrade or change their service. Their goal is to ensure customer satisfaction by providing effective solutions and clear information.

What are some common challenges faced by DIRECTV Customer Service representatives, and how can applicants prepare for them?

DIRECTV Customer Service representatives often handle high call volumes and may encounter frustrated customers experiencing technical issues or billing concerns. Applicants should be prepared to demonstrate patience, strong problem-solving skills, and the ability to communicate clearly and empathetically. Familiarity with DIRECTV products and troubleshooting steps can also be beneficial. Practicing active listening and staying calm under pressure will help you succeed in this fast-paced, customer-focused environment.
What are popular job titles related to Directv Customer Service jobs in Michigan? For Directv Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Directv Customer Service jobs in Michigan look for? The top searched job categories for Directv Customer Service jobs in Michigan are:
Directv Customer Service jobs near you
Satellite Installer / Technician

Satellite Installer / Technician

Next Solutions

Mackinaw City, MI • On-site

$1.2K/wk

Contractor

Posted 7 days ago

Job description

At Next Solutions, we’re on a mission to deliver world-class telecommunications service - from cable, internet, and phone installations to fiber construction and broadband support - with integrity, professionalism, and a commitment to excellence. We believe every team member matters and plays a role in shaping the future of connectivity, serving our customers, and supporting our communities.

Join us if you’re ready to grow, solve real challenges, and make a difference every day.

DIRECTV | Viasat | Starlink Installation & Service

Location: Mackinaw City, MI and surrounding service areas
Position Type: Independent Contractor (1099)
Schedule: Full-Time Opportunity | 40+ Hours Weekly Available

BENEFITS OFFERED:

  • Flexible schedule
  • On-the-job-training
  • Ability to earn over $1200+ per week

SUMMARY: Next Solutions is seeking experienced and motivated Satellite Installation Technicians to support residential and commercial installation and service work throughout the Mackinaw City market, and surrounding areas.

Technicians will perform installations, upgrades, service calls, and troubleshooting for satellite television and internet services, including DIRECTV, Viasat, and Starlink systems. This opportunity is ideal for self-motivated contractors who enjoy hands-on technical work, customer interaction, and working independently in the field.

The ideal candidate has previous experience installing or servicing telecommunications equipment and is comfortable working independently in customer homes and businesses.

Successful candidates typically have experience in one or more of the following:

  • DIRECTV installation or service
  • DISH Network installation or service
  • Cable television installation
  • Broadband or internet installation
  • Viasat or Starlink installation
  • Low-voltage wiring
  • Telecommunications field service
  • Home technology installation

Candidates should be dependable, customer-focused, safety-conscious, and able to effectively troubleshoot technical issues while maintaining a professional appearance and positive customer experience.

WHAT WE ARE LOOKING FOR:

  • Previous satellite, cable, telecommunications, or related field experience preferred
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and manage assigned workload
  • Customer service experience preferred
  • Comfortable working outdoors in varying weather conditions
  • Ability to climb ladders and work at heights
  • Ability to lift and carry installation equipment and materials
  • Valid driver's license
  • Reliable transportation
  • Ability to successfully pass required background screening
  • Ability to successfully complete required drug screening
  • Availability to work a flexible schedule, including weekends and evenings when business needs require
  • Ability to meet customer service and installation quality expectations

EQUIPMENT REQUIREMENTS

Contractors must provide:

  • A work vehicle capable of transporting installation materials and an extension ladder
  • Required hand tools and basic installation equipment
  • Smartphone or mobile device capable of supporting field service applications

WORK HOURS & LOCATION REQUIREMENTS:

  • This is a field-based role requiring full-time travel to customer locations, within a <100-mile service area.
  • The typical schedule is 40-50 hours per week, including alternating weekends as needed.