Company Description DIRECTV is one of the world's leading providers of digital television ... customer service to more than 32 million customers in the U.S. and Latin America. In this role you ...
Company Description DIRECTV is one of the world's leading providers of digital television ... customer service to more than 32 million customers in the U.S. and Latin America. In this role you ...
Company Description DIRECTV is one of the world's leading providers of digital television ... customer service to more than 32 million customers in the U.S. and Latin America. In this role you ...
Company Description DIRECTV is one of the world's leading providers of digital television ... customer service to more than 32 million customers in the U.S. and Latin America. In this role you ...
Information Technology Supervisor
Union City, CA · On-site
$93K - $110K/yr
... DirecTV, monitoring services (Solarwinds), VMware ESX clusters * Significant experience in a C-suite level customer (user) service environment * Demonstrated ability to troubleshoot, diagnose ...
Information Technology Supervisor
Union City, CA · On-site
$93K - $110K/yr
... DirecTV, monitoring services (Solarwinds), VMware ESX clusters * Significant experience in a C-suite level customer (user) service environment * Demonstrated ability to troubleshoot, diagnose ...
Directv Customer Service information
See California salary details
$9.73 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.97 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.45
13% of jobs
$20.45 - $21.98
7% of jobs
$21.98 - $23.51
6% of jobs
$23.51 - $25.04
4% of jobs
$25.04 - $26.57
3% of jobs
$9
$18
$26
How much do directv customer service jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for directv customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a DIRECTV Customer Service representative?
To thrive as a DIRECTV Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and knowledge of DIRECTV products and services is typically expected. Patience, active listening, and a positive attitude help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure customer satisfaction, retention, and effective resolution of service inquiries.
What is the difference between Directv Customer Service vs Directv Technical Support?
| Aspect | Directv Customer Service | Directv Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical knowledge of satellite systems |
| Work Environment | Call centers, remote or in-office customer interactions | Remote or on-site troubleshooting, technical assistance |
| Employer & Industry Usage | Telecommunications, entertainment services | Telecommunications, satellite TV providers |
| Common Search & Comparison | Customer service roles, support positions | Technical support, troubleshooting jobs |
Directv Customer Service primarily focuses on assisting customers with billing, account inquiries, and general questions. In contrast, Directv Technical Support involves diagnosing and resolving technical issues related to satellite service and equipment. Both roles require strong communication skills, but Technical Support demands more technical knowledge. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
What is a DIRECTV Customer Service representative?
DIRECTV Customer Service representatives are professionals who assist customers with inquiries, account management, billing issues, technical support, and troubleshooting for DIRECTV services. They handle questions about programming packages, service outages, equipment issues, and help customers upgrade or change their service. Their goal is to ensure customer satisfaction by providing effective solutions and clear information.
What are some common challenges faced by DIRECTV Customer Service representatives, and how can applicants prepare for them?
DIRECTV Customer Service representatives often handle high call volumes and may encounter frustrated customers experiencing technical issues or billing concerns. Applicants should be prepared to demonstrate patience, strong problem-solving skills, and the ability to communicate clearly and empathetically. Familiarity with DIRECTV products and troubleshooting steps can also be beneficial. Practicing active listening and staying calm under pressure will help you succeed in this fast-paced, customer-focused environment.
What are popular job titles related to Directv Customer Service jobs in California? For Directv Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Directv Customer Service jobs in California look for? The top searched job categories for Directv Customer Service jobs in California are:
What cities in California are hiring for Directv Customer Service jobs? Cities in California with the most Directv Customer Service job openings:
Job description
Company Description
DIRECTV is one of the world's leading providers of digital television entertainment services delivering a premium video experience through state-of-the-art technology, unmatched programming, and industry leading customer service to more than 32 million customers in the U.S. and Latin America.
Job Description
In this role you will be a hands on Project Manager for the Enterprise project management team. You'll work with a cross functional team to ensure that projects are within scope, within budget and tracking to be delivered on time. You will help provide transparency into projects and the work being done by the project teams and business partners. In short, you will be the key "go-to" person for the project team and will play an integral part in helping us deliver amazing products.
About you:
- You are an excellent communicator who understands and effectively utilizes the art of clear and concise, yet enthusiastic, written and verbal messaging
- You are an obsessive list maker and task master who gets great pleasure from keeping others organized, communicating with both technical and business types, and ensuring your projects are delivered on time
- You can write specs, understand technical requirements and are able to guide a product or technical based project from conception to launch
- You take the initiative to keep projects moving and have a sense of urgency when it comes to meeting deadlines
- You think beyond the current month's activities to proactively ensure future roadmap initiatives are being properly considered and planned for, risks are mitigated, and that key requirements and business value drive delivery decisions
- You are not afraid to ask "why?" get into the details, or challenge a decision or recommendation from a team member: you are a trusted advisor--not an order taker
- You are an optimistic and passionate leader who inspires project teams and resources to be transparent, proactive, accountable, and perform at an optimum level by leveraging their strengths
What you'll do:
- Manage and report on schedules, project scope, assets, and overall project organization to ensure requirements and project delivery dates are clearly communicated, understood and executed upon
- Take point on key projects and issues and drive them to resolution
- Manage and become a respected leader of a cross-functional team in a highly matrixed organization
- Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
- Consistently and proactively identify needs that others may not recognize and ensure approaches and solutions are linked to key objectives and future needs
- Communicate and document project status and strategic recommendations to team members and senior management on a regular basis; escalate issues accordingly via the appropriate channels
- Conduct project pre and post mortems and proactively identify opportunities for improvement to all process and tools used in the execution of project activities
- Clarify and communicate project objectives and success criteria to stakeholders and team members while providing motivation, direction, and overall feedback to teams
Qualifications
Required:
- SAP (Finance Module, FICO etc.)
- Oracle Hyperion Financial Management a plus
- Initiatives: 10-12 small to medium size projects
- Take over any finance related projects and some bandwidth to assist to retire SAP (FICO) - As AT&T is on Oracle HFM (Hyperion Financial Management)
- Required: Major ERP - finance modules: Oracle, SAP, etc
Personality:
Does well with the business stakeholders (accounting group)
Day to Day:
- Managing stakeholder expectations and scope.
- Budget is important and a responsibility, but they have access to a financial analyst to work off of.
- Must be detail oriented, strong SDLC knowledge, highly dependent on MS project, and experienced in large matrix organizations.
Enterprise Profile
- Working with 15- 50 people at once
- Stakeholders: Finance, Dev teams, Architects, QA, BA, etc.
- Needs to know Critical Path, risks vs. Issues, basic methodology
- Large Matrixed Environments
- Worked with Custom Applications (Does not want deploying out of the box solutions)
Additional Information
This opportunity is a Long Term Contract
About Prosum
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
El Segundo, CA, US
Year founded
1996