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Directv Customer Service Representative Jobs in Baton Rouge, LA

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Directv Customer Service Representative information

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$9

$18

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How much do directv customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for directv customer service representative in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a Directv Customer Service Representative?

A DIRECTV Customer Service Representative assists customers with inquiries, billing issues, technical support, and service changes. They provide troubleshooting help, explain account details, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of DIRECTV products and services. Representatives may work in call centers, remotely, or in retail locations, helping to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Directv Customer Service Representative?

To thrive as a Directv Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate billing and troubleshooting systems are typically required. Patience, active listening, and a customer-oriented attitude help you excel when dealing with varied customer concerns. These skills are essential to deliver effective support, resolve issues efficiently, and ensure customer satisfaction.

What does a typical shift look like for a Directv Customer Service Representative, and how is the work environment structured?

A typical shift for a Directv Customer Service Representative involves assisting customers by phone, chat, or email with questions related to billing, service issues, and product features. You’ll work in a collaborative team environment that may be in-office or remote, depending on the employer. Representatives often rotate shifts, including evenings, weekends, and holidays to provide coverage for customers nationwide. You can expect structured support from supervisors and regular training sessions, which help you stay updated on new services and improve problem-solving skills.

How can I become a remote Directv Customer Service Representative?

To become a remote Directv Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The role often requires completing company-specific training and may involve working flexible hours from home. Applying through the company's careers page or job boards is the standard process.

Is Directv Customer Service Representative a good place to work?

A Directv Customer Service Representative role is typically considered a stable customer support position that involves assisting customers with service issues and account management. The job often requires strong communication skills, patience, and familiarity with company systems, with work environments varying between call centers and remote settings. Employee experiences can differ based on management, workload, and company policies.

What are the most commonly searched types of Directv Customer Service Representative jobs in Baton Rouge, LA?

The most popular types of Directv Customer Service Representative jobs in Baton Rouge, LA are:

What are popular job titles related to Directv Customer Service Representative jobs in Baton Rouge, LA?

For Directv Customer Service Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Directv Customer Service Representative jobs in Baton Rouge, LA look for?

The top searched job categories for Directv Customer Service Representative jobs in Baton Rouge, LA are:

Directv Customer Service Representative jobs near you
Infographic showing various Directv Customer Service Representative job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

CSR Customer Service Representative

Gas Express LLC

Baton Rouge, LA • On-site

$15.25 - $21/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide excellent customer service skills in all interactions
  • Ensure all cash handling policies are followed explicitly
  • Restock all store items as directed by Store Manager or customer needs
  • Plus sell to every customer, regardless of what they purchase
  • Perform all duties related to serving our customers
  • Provide training assistance to new CSR's
  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's
  • Provide feedback for the fast food service area of the store
  • Complete reports assigned by the Store Manager
  • Accept applications to be considered for employment
  • Follow company procedures when working with vendors including checking in order and verifying quantities
  • Adhere to all company policies and procedures
  • Prepare and finalize shift close-out reports
  • Inspect store facilities/equipment for safety, cleanliness and proper working order
  • Complete all price changes and promotional price changes
  • Document and report a safety incident or injury
  • Document and report a maintenance request
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred
  • Outstanding customer service skills
  • Have reliable transportation and can arrive at the store on time
  • Has a positive attitude and promotes the company and is a team player
  • Must have basic computer skills
  • Must be well organized and manages time well
  • Possess good people interaction skills
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times

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