ZipRecruiter

Log In

1

Directv Call Center Representative Jobs (NOW HIRING)

NESCO Inc

Call Center Representative

Tucson, AZ · On-site

$15.50 - $19.25/hr

Call Center Representative Do you like talking on the phone? Small call center with high profile clients seeks a charismatic, professional, and detail-oriented Call Center Representative Quick ...

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client: McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance and attendance) Work Location: Onsite - 11800 Weston Parkway ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsDirectv Call Center Representative Jobs

Directv Call Center Representative information

See salary details

$10

$17

$25

How much do directv call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for directv call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a DirecTV call center representative do?

A DIRECTV Call Center Representative assists customers with inquiries related to DIRECTV services, including billing, technical support, service upgrades, and troubleshooting. They handle incoming calls, resolve customer issues, process payments, and provide information about products and promotions. Representatives are trained to deliver excellent customer service while adhering to company policies and procedures. The role also involves documenting interactions and escalating complex problems when necessary.

What are the key skills and qualifications needed to thrive as a DirecTV call center representative?

To succeed as a DirecTV Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Outstanding representatives excel in patience, active listening, and resilience when handling challenging customer interactions. These skills are vital for providing excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a high-volume environment.

What are some common challenges faced by DirecTV call center representatives, and how can new hires effectively handle them?

DIRECTV Call Center Representatives often encounter challenges such as managing high call volumes, addressing complex customer concerns, and handling difficult or irate callers. New hires can successfully navigate these situations by actively listening to customers, maintaining a calm and professional demeanor, and following established troubleshooting protocols. Leveraging team resources and ongoing training opportunities also helps representatives stay up to date with product knowledge, ensuring they can confidently resolve issues and deliver excellent service.

What is the difference between Directv Call Center Representative vs Xfinity Customer Service Representative?

AspectDirectv Call Center RepresentativeXfinity Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsCall center setting, primarily inbound calls
Employer & IndustryDirecTV, telecommunicationsXfinity, telecommunications
Common Search IntentCustomer support, billing, service inquiriesCustomer support, billing, service inquiries

Both Directv Call Center Representatives and Xfinity Customer Service Representatives work in similar call center environments within the telecommunications industry. They handle customer inquiries, billing issues, and technical support, requiring similar credentials and skills. The main difference lies in the specific employer and product offerings, but their roles and work settings are quite comparable.

What cities are hiring for Directv Call Center Representative jobs?

Cities with the most Directv Call Center Representative job openings:

What states have the most Directv Call Center Representative jobs?

States with the most job openings for Directv Call Center Representative jobs include:

What are popular job titles related to Directv Call Center Representative jobs?

For Directv Call Center Representative jobs, the most frequently searched job titles are:

Infographic showing various Directv Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Jacksonville, FL • On-site

NCB Management Services
Finance and Insurance • 201 - 500 employees
Learn more about NCB Management Servicesexternal

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Call Center Representatives

Are you a confident communicator who thrives in a fast-paced, goal-driven environment with uncapped earning potential?

We're hiring Call Center Representatives who excel at building rapport, navigating tough conversations with professionalism, and helping customers find realistic paths towards financial resolution.

Position Overview

Our Call Center Representatives are responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiate payment plans and maintain accurate records of all interactions all while ensuring compliance with relevant laws and regulations.

What You'll Do
  • Make and receive calls to discuss past-due accounts with customers
  • Provide clear, empathetic explanations of account status and available resolution options
  • Negotiate payment arrangements in alignment with Company guidelines and compliance requirements
  • Document all interactions accurately and efficiently
  • Meet daily, weekly and monthly performance goals
  • Maintain professionalism and adhere to all federal, stated and Company regulations, including FDCPA
What You Bring
  • Strong communication and active-listening skills
  • Ability to stay composed, confident and solutions-focused
  • Comfort working with performance metrics and structured call expectations
  • Basic computer proficiency and ability to learn new systems
  • Prior collections or call center experience is helpful but not required. - We provide training
Why You'll Love Working Here
  • Uncapped earning potential with competitive hourly pay
  • Hybrid work arrangements
  • Business casual work environment
  • Medical, dental and vision insurance (with HSA Option)
  • Employee Assistance Program (EAP)
  • Company paid Life Insurance
  • Company paid Short Term and Long Term Disability
  • 401(k) with Company match
  • Paid time off and paid holidays
  • Comprehensive training and ongoing coaching
  • Supportive team culture that values respect, compliance, and ethical practices

If you enjoy problem-solving and want a role where your results directly impact your earning potential, this is a strong fit and we'd love to meet you!

Apply