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Directory Assistant Jobs in Forney, TX (NOW HIRING)

Stem Xpert

Active directory engineer

Plano, TX · On-site

$50.50 - $66/hr

Open for Plano, TX, McLean, VA Or Melville, NY Duration: 6-12 months The primary function of the Active Directory engineer will be to assist in the remediation of privileged access on Windows servers ...

System One

Security Analyst - OIM

Farmers Branch, TX · On-site

Will also assist with Onboarding related tasks such as Quality Assurance reviews, processing of ... Unified Directory knowledge API & Protocol knowledge (SCIM, Rest API's etc) to connect to ...

System One

Security Analyst - OIM

Farmers Branch, TX · On-site

Will also assist with Onboarding related tasks such as Quality Assurance reviews, processing of ... Unified Directory knowledge API & Protocol knowledge (SCIM, Rest API's etc) to connect to ...

NowConcepts

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Desktop & Remote Support Technician (Level 1-2)

Dallas, TX · On-site

$20 - $26/hr

... * Assist users with Teams , Outlook, and other O365 productivity applications. * Guide users on best practices for cloud storage, collaboration, and secure file sharing. Active Directory & File ...

F2Onsite

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Desktop Support Technician - Part Time

Plano, TX · On-site

$20 - $25/hr

Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory, and standard business applications. * Assist with user account setup, password resets, permissions ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are popular job titles related to Directory Assistant jobs in Forney, TX? For Directory Assistant jobs in Forney, TX, the most frequently searched job titles are:
What job categories do people searching Directory Assistant jobs in Forney, TX look for? The top searched job categories for Directory Assistant jobs in Forney, TX are:
What cities near Forney, TX are hiring for Directory Assistant jobs? Cities near Forney, TX with the most Directory Assistant job openings:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Active Directory and Azure Directory engineer

Staffingine LLC

Dallas, TX • On-site

$52.25 - $68.25/hr

Contractor

Re-posted 2 days ago

Job description

Job Title: Senior Active Directory and Azure Directory engineer
Job Location: Dallas, TX
Job Type: Contract

Job Description:

  • Hands on experience with Microsoft Azure, Azure Active Directory(AAD), AAD Connect, ADFS and Office 365.
  • Single Sign-On with Azure AD and other services for seamless integration
  • Extensive knowledge and experience in all facets of AD-related tasks and activities, including automation workflows
  • General knowledge of OData REST API, Microsoft Graph REST API and JSON batching and workflow automation using tools like Microfocus Directory Resource Administration(DRA)
  • Ability to author and edit scripts, such as PowerShell, VBS, or similar
  • Experience with Microsoft Advanced Group Policy Management (AGPM)
  • Experience with Microsoft Identity Management or Forefront Identity Management, including custom development.
  • Experience with Microsoft Distributed File System (DFS) and Microsoft Distributed File System Replication (DFSR)
  • Experience with server virtualization technologies (VMware or Microsoft Hyper-V)
  • Understanding of Microsoft online services and ability to assist with integration efforts
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Proficiency in Agile project management methodology
  • Language & Communication Skills
  • Ability to effectively communicate both verbally and written with all levels within the organization
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
  • Ability to work well within a team environment, as well as independently

Minimum Qualifications - Education & Prior Job Experience

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5 years of technology experience, with a focus on information security technology development, support, and administration

Preferred Qualifications – Education & Prior Job Experience

  • Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5+ years of technology experience, with a focus on information security technology development, support, and administration