Director Workforce Development Jobs in Ware, MA (NOW HIRING)

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Job Description

The Resident Director (RD) is a full time, twelve-month live-in position within the Office of Residence Life and Housing. The RD responsibilities include oversight of a living and learning environment that supports the individual and group development of students in alignment with the College's mission. The RD supervises a group of Resident Assistants (RAs) and is responsible for managing the operations of a residential community, which includes community development, occupancy management, resident satisfaction, safety, and educational opportunities. The RD also serves in an on-call rotation, responding to incidents of crisis that occur after hours and on weekends at the College.

Major Areas of Responsibility

• Serve as the primary resource and support for the students and staff residing in assigned residence halls regarding a variety of issues including, but not limited to: college transition; academic and personal experiences; roommate and/or floor conflicts/challenges; mental health issues; safety, security and emergency procedures; and institutional and residential community policies, procedures and expectations.

• Train, supervise and evaluate a student staff team (which may include Resident Assistants (RAs), Head Resident Assistants (HRAs), and student office assistants). Conduct weekly group staff meetings and meet with individual RAs and direct reports.

• Manage and supervise residential facilities in a manner ensuring that they are clean, safe, well maintained and conducive to study.

• Serve in the on-call rotation for the entire campus to respond to crisis situations or other problematic events.

• Participate in and actively contribute to office and divisional initiatives such as RA Training, opening/closing of the halls, housing selection, Admitted Students Day, Commencement, Gateways Orientation, etc

• Represent the office on various Residence Life & Housing and divisional committees.

• Serve as a primary community standards officer for cases which occur in the RD's area. Take on additional cases as needed to balance the workload of other staff. Serve as a CHOICES facilitator.

• Promote awareness, inclusion and appreciation of cultural and lifestyle differences.
  Other duties as assigned.

Minimum Qualifications

• Bachelor's degree required, Master's degree preferred.

• Minimum of two years of leadership experience in residence life or related student facing departments preferred.

• Should be self-directed, organized and enjoy working with students.

• Must have understanding of values and expectations of a Jesuit liberal arts college.

• Strong administrative skills and experience in residence life communities and educational programing is required.

• Demonstrated intercultural, diversity and inclusion competencies and a commitment to working with diverse populations.

Disclaimer: The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned."

The salary for this Resident Director position is $46,500 with a start date of July 6, 2026.

Weekly Hours:

Annual Work Schedule:

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information
To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.