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Director Workforce Development Jobs in Ware, MA (NOW HIRING)

SEIU- ESF

Chief Financial Officer

Northampton, MA · Remote

The CFO supervises the Director of Finance; oversees an existing finance department and ... workforce development programs. We serve as a strategic partner to the Service Employees ...

Vangarden Cannabis

Human Resources Director

Rochdale, MA · On-site

$130K - $160K/yr

Lead full-cycle talent acquisition, workforce planning, and onboarding to attract and retain top ... Develop learning and development programs that support employee growth and leadership development.

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Director Workforce Development information

See Ware, MA salary details

$16.5K

$87.8K

$133.4K

How much do director workforce development jobs pay per year?

As of Jul 18, 2026, the average yearly pay for director workforce development in Ware, MA is $87,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $112,800.00 per year, depending on experience, location, and employer.

What does a Director of Workforce Development do?

A Director of Workforce Development leads efforts to design, implement, and oversee programs that enhance the skills and employability of a community's workforce. This role involves collaborating with businesses, educational institutions, and government agencies to identify workforce needs and create training programs that fill skill gaps. Directors often manage teams, secure funding, and evaluate the effectiveness of workforce initiatives. Their ultimate goal is to ensure that workers are prepared for current and future job opportunities, supporting both individual career growth and broader economic development.

What are some common challenges faced by a Director of Workforce Development in aligning training programs with organizational goals?

A Director of Workforce Development often encounters the challenge of ensuring that training and development initiatives are closely aligned with both the immediate and long-term objectives of the organization. This requires staying updated on industry trends, regularly assessing workforce skill gaps, and collaborating with department leaders to anticipate future talent needs. Balancing budget constraints, rapidly changing technologies, and diverse learning preferences across the workforce can also present difficulties. Successful directors leverage data-driven strategies and maintain strong communication channels with stakeholders to overcome these challenges.

What are the key skills and qualifications needed to thrive as a Director of Workforce Development, and why are they important?

To thrive as a Director of Workforce Development, you need expertise in program management, workforce planning, and labor market analysis, often backed by a bachelor's or master's degree in human resources, business, or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and workforce development certifications such as CWDP is typically required. Strategic thinking, leadership, stakeholder engagement, and excellent communication are standout soft skills for this role. These abilities are crucial for developing effective workforce strategies, aligning talent initiatives with organizational goals, and fostering partnerships that drive organizational and community success.

What is the difference between Director Workforce Development vs Workforce Development Coordinator?

AspectDirector Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor’s degree often required; advanced degrees preferred; experience in workforce programsAssociate or bachelor’s degree; relevant experience in workforce or community programs
Work EnvironmentLeadership role overseeing teams and programs; strategic planningOperational role supporting program implementation; administrative tasks
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsCommunity organizations, government offices, training providers

The Director Workforce Development typically holds a higher-level leadership position, focusing on strategic planning and overseeing workforce programs. The Workforce Development Coordinator handles day-to-day program operations and supports implementation. Both roles are essential in workforce development initiatives but differ in scope and responsibilities.

Director Workforce Development jobs near you
Director, Patient Safety

Director, Patient Safety

Baystate Health

Springfield, MA • On-site

Full-time

Posted 28 days ago

Baystate Health rating

6.4

Company rating: 6.4 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

640th of 886 rated healthcare providers

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Director of Patient Safety who thrives at the intersection of data, systems thinking, and culture transformation in Springfield, MA.
This is a high-impact opportunity to shape and advance a culture of safety and high reliability across a leading healthcare organization.
RESPONSIBILITIES: Reporting to the Vice President of Quality and Safety, the Director of Patient Safety serves as a subject matter expert in patient safety, continuous improvement, and High Reliability Organization (HRO) principles. In close partnership with Quality leadership, you will lead the operational execution of patient safety programs, driving standardized processes, strengthening accountability, and embedding a culture of transparency and learning across the system.
Lead Patient Safety Programs & Event Management
  • Oversee the Safety Reporting System (SRS), ensuring timely review, triage, and resolution of safety events
  • Identify trends, risks, and system vulnerabilities; escalate and coordinate cross-functional responses
  • Lead root cause analyses (RCA) and structured investigations, ensuring actionable and sustained improvements
  • Drive follow-through on corrective action plans and disseminate learning across teams

Drive Systems Thinking & Performance Improvement
  • Partner with clinical and operational leaders to apply structured problem-solving methodologies (PDSA, RCA, etc.)
  • Use data to identify gaps, inform priorities, and guide decision-making
  • Align workflows, policies, and practices with regulatory and evidence-based standards

Advance a Culture of Safety & High Reliability
  • Operationalize HRO and Just Culture principles to foster transparency, accountability, and continuous learning
  • Coach and support leaders in building psychologically safe environments that encourage reporting
  • Embed safety practices into daily operations through education and engagement

Standardize & Align Across the System
  • Develop and sustain standard work to ensure consistency and reliability across departments
  • Monitor adherence through audits, dashboards, and escalation processes
  • Align patient safety initiatives with broader organizational quality and operational goals

Ensure Regulatory & Quality Program Excellence
  • Oversee regulatory reporting and compliance with agencies such as The Joint Commission, DPH, and PCAP
  • Support accreditation readiness, including mock tracers and survey preparation
  • Ensure integrity, accuracy, and timeliness of all quality and safety data submissions

Enhance Communication & Visibility
  • Lead tiered huddles and visual management systems to improve transparency and situational awareness
  • Utilize dashboards and performance metrics to drive accountability and action

Collaborate Across the Organization
  • Partner with physicians, clinical leaders, and operational teams to address system-level challenges
  • Foster interdisciplinary collaboration to advance patient safety and quality outcomes

Lead & Develop a High-Performing Team
  • Supervise and mentor Quality & Safety Specialists
  • Build team capability in RCA facilitation, data analysis, and improvement methodologies
  • Support workforce development and align team performance with organizational priorities

SCHEDULE:
  • Full-time

LOCATION:
  • 55 Pratt St - Springfield, MA
  • Requires travel to Greenfield, Westfield, and Palmer

QUALIFICATIONS:
  • Bachelors Degree, required
  • Clinical degree with active license, required
  • Minimum of 5+ years of progressive experience in patient safety, quality, or performance improvement
  • Strong knowledge of healthcare operations, regulatory requirements, and accreditation standards
  • Expertise in quality improvement methodologies, systems thinking, and data analysis
  • Proven ability to lead programs, influence stakeholders, and drive change across complex systems
  • Exceptional communication, facilitation, and leadership skills

Education:
Bachelor of Science (Required)
Certifications:
Compensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$158,371.00 - $182,041.00 - $215,342.00
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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