ZipRecruiter

Log In

1

Director Store Operations Jobs in Phoenix, AZ (NOW HIRING)

Walgreens

Store Manager Unassigned

Gilbert, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Phoenix, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Glendale, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Gilbert, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Gilbert, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Phoenix, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Glendale, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Glendale, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Mesa, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Chandler, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Peoria, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Mesa, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Mesa, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Phoenix, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Glendale, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Peoria, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Glendale, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Chandler, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Mesa, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Store Manager Unassigned

Phoenix, AZ · On-site

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

previous page

Showing results 41-60

All JobsStore Operations JobsDirector Store Operations JobsDirector Store Operations Jobs in Phoenix, AZ

Director Store Operations information

See Phoenix, AZ salary details

$22.3K

$100.9K

$183.7K

How much do director store operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director store operations in Phoenix, AZ is $100,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $119,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What are the most commonly searched types of Store Operations jobs in Phoenix, AZ?

The most popular types of Store Operations jobs in Phoenix, AZ are:

Director Store Operations jobs near you
Infographic showing various Director Store Operations job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,894 per year, or $48.5 per hour.

Store Manager Unassigned

Walgreens

Gilbert, AZ • On-site

Full-time

Posted 26 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,228 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description


  • Responsible for learning Walgreens' operations and ways of working to lead "one-box" (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.
  • Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.
  • Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey.
Training & Personal Development
  • Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
  • Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.
  • Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations.
  • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
  • Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.
  • Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.
Operations
  • Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
  • Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits.
  • Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise.
  • Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners.
  • Completes special assignments and other tasks as assigned, including assisting team members as needed.
Business Performance Management
  • Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs.
  • Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
  • Reviews and analyzes asset protection data and develops action plans to reduce loss.
  • Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager.
  • Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy.
Business Planning
  • Works with Store Manager to understand key inventory metrics and processes.
  • Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review.
People & Performance Management
  • Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.
  • Learns how to effectively use Walgreens' HR and people management systems to supervise team members.
  • Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary.
  • Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members.
  • Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces.
Communications
  • Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members.
  • Assists Store Manager and/or District Manager in planning and attending community events.
  • Gains experience facilitating team member discussions around key operational and engagement metrics.

External Basic Qualifications
  • Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
  • Must be fluent in reading, writing, and speaking English (Except in Puerto Rico)
  • Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
  • Willingness to accept assignment into a Store Manager position, if an assignment is offered.
  • Willingness to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications
  • PTCB Certification.
  • Bachelor's Degree.
  • Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply