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Director Richemont Jobs (NOW HIRING)

Richemont

Director, Infrastructure

New York, NY · On-site

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Director, Infrastructure Technology | New York, NY Reports to: VP of IT Infrastructure & Client Exp.

Richemont

Director, Merchandising

New York, NY · On-site

$160K - $180K/yr

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Role Overview The Director of Merchandising leads the merchandising strategy for the Americas ...

Richemont

Assistant Boutique Director - Soho

New York, NY · On-site

$90K - $105K/yr

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Assistant Boutique Director Chloé | Soho Reports to: Boutique Director Role Overview A Chloé ...

Richemont

Client Experience Director

New York, NY · On-site

$170K - $200K/yr

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... YOUR MISSION Reporting to the AVP of Client Experience, the Client Experience Director is ...

Richemont

Director, Risk & Compliance

New York, NY · On-site

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Director, Risk & Compliance - Cartier North America Finance | New York, NY Role Overview The Risk ...

Richemont

Director, FP&A - Cartier

New York, NY · On-site

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Role Overview As Director, FP&A, you will be responsible for preparing the financial outlook of ...

Richemont

National Wholesale Director

New York, NY · On-site

The Maison has been part of the global luxury group Richemont since September 2019 and the ... National Wholesale Director - Buccellati Role Overview The National Wholesale Director is ...

Richemont

Retail Operations Manager

New York, NY · On-site

$115K - $130K/yr

Ensure boutiques fully comply with Maison and Richemont policies, procedures, audit requirements, and inventory controls * Partner with Boutique Directors and cross-functional teams to maintain ...

Richemont

Public Relations Manager

New York, NY · On-site

$100K - $120K/yr

... direct but tactful and respectful in communications style and approach. * Ability to travel and work off business hours as needed. We Offer Employee wellbeing is a top priority at Richemont. We offer ...

Richemont

HR Coordinator F&A

Manhattan, NY · On-site

$23.25 - $30.25/hr

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Partner with HR Directors to support in addressing performance management and employee relations ...

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Director, Infrastructure

Director, Infrastructure

Richemont

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Richemont rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Director, Infrastructure
Technology | New York, NY
Reports to: VP of IT Infrastructure & Client Exp. Innovation
Role Overview
As the Director of IT, you will be a strategic leader responsible for defining and executing the IT vision and strategy across the organization. You will manage the IT department and its staff, overseeing critical infrastructure, financial planning, and operational excellence. This role is pivotal in ensuring technology initiatives are seamlessly aligned with business objectives, maintaining compliance standards, and effectively managing hardware, software, IT billing and key vendor relationships. You will also be accountable for the delivery of high-quality technical support and for providing comprehensive IT performance reports to executive leadership.
Responsibilities
  • Strategically develop, implement, and continuously refine the organization's IT strategy, ensuring robust alignment with both business and global objectives.
  • Provide strong leadership, mentorship, and management to the IT department staff, encompassing talent acquisition, performance evaluation, and professional development.
  • Maintain comprehensive oversight and management of all IT infrastructure, including networks, hardware, software, and critical business applications, ensuring optimal performance and reliability.
  • Develop, manage, and meticulously control the IT budget, including accurate forecasting of technology needs and transparent reporting on IT expenditures and progress throughout the year.
  • Cultivate and manage strategic relationships with external IT vendors and expert advisors, optimizing service delivery and value.
  • Direct the entire lifecycle of new IT projects, from conception to completion, ensuring timely delivery, adherence to budget, and successful outcomes.
  • Guarantee the timely and effective resolution of all technical support issues and oversee overall help desk operations, striving to maintain all Service Level Agreements (SLAs) at 90% or greater for response and resolution times.

Qualifications
Education: Bachelor's degree preferred
Required experience:
  • 8+ years of direct management experience leading IT Support professionals, including IT Support leaders and managers.

Technical skills / abilities:
  • Profound understanding and hands-on troubleshooting expertise with MS Office Suite/O365/Active Directory.
  • Proficiency in ServiceNow ticketing systems.
  • Strong knowledge of Windows Servers and full understanding of networking protocols.

Personal skills
  • Exceptional verbal and written communication skills, capable of articulating complex technical information to diverse audiences.
  • A strong customer-focused approach, dedicated to delivering excellent service and support.
  • Highly self-motivated with the ability to work autonomously and drive initiatives forward.
  • Meticulously detail-oriented, ensuring accuracy and thoroughness in all tasks.
  • Proven ability to effectively manage multiple priorities and tasks simultaneously in a fast-paced environment.
  • Demonstrated strong problem-solving capabilities and practical working knowledge of project management methodologies.
  • Adept at thriving in a diverse, dynamic environment and fostering effective collaboration across various teams and departments.
  • Outstanding interpersonal skills, with a proven ability to engage and influence both technical and functional stakeholders.

Geographical area under responsibility: Primary: US, Canada.
Added Support: LATAM, Mexico and Brazil.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer - United States
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $180,000 - 200,000
Salary will be determined based on relevant skills and experience.
#Richemont #WeCraftTheFuture

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