Director Reverse Logistics Jobs in Ashburn, VA (NOW HIRING)

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively. Responsible for overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive work environment for an inclusive team, using coaching, training, and positive management to motivate and inspire.

What You Will Do

• Apply your fashion and merchandise execution experience and knowledge to drive sales and profits
• Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment
• Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times
• Create stunning store displays using various resources
• Strategize on pricing, signage, visual presentation, events, and merchandising
• Provide strategic support for Own Your Style fixtures, fashion trends, and setups
• Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style
• Document your work with photos to create visual resources that educate and inspire others
• Train the Manager of Sales & Customer Service on merchandising execution standards and techniques
• Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns
• Coach team members in effective merchandising techniques
• Manage inventory, including receipt flow, placement, and stockroom organization
• Work a flexible retail schedule, including days, evenings, weekends, and holidays
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising

Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment

Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience

Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement

Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team

Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals

Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations

Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively

Sense of Urgency: Understanding of prioritization and urgency in a retail environment

Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals

Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply. 
  • 3-5 years of management experience in retail
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. 
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.