... reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS and ... Direct experience managing 3PL relationships: daily coordination, issue resolution, holding ...
... reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS and ... Direct experience managing 3PL relationships: daily coordination, issue resolution, holding ...
Handle reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS ... Direct experience managing 3PL relationships: daily coordination, issue resolution, holding ...
Quick apply
Handle reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS ... Direct experience managing 3PL relationships: daily coordination, issue resolution, holding ...
... reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS and ... Direct experience managing 3PL relationships: daily coordination, issue resolution, holding ...
... reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS and ... Direct experience managing 3PL relationships: daily coordination, issue resolution, holding ...
Assistant Service Manager
Springfield, MO · On-site
$18.90 - $24/hr
... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...
Assistant Service Manager
Springfield, MO · On-site
$18.90 - $24/hr
... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...
Assistant Service Manager
$18.90 - $24/hr
... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...
Assistant Service Manager
$18.90 - $24/hr
... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...
Asset Protection Supervisor
Kansas City, MO · On-site
$43K - $85K/yr
Occasional shift changes and weekend shifts may be required based on business needs or as directed ... Conducting operational audits in various areas such as shipping, receiving, reverse logistics ...
Asset Protection Supervisor
Kansas City, MO · On-site
$43K - $85K/yr
Occasional shift changes and weekend shifts may be required based on business needs or as directed ... Conducting operational audits in various areas such as shipping, receiving, reverse logistics ...
... cost recovery goals, processing & logistics of hard lines products through the repair ... Vendor direct shipments; Vendor reverse flow from other retails through the MDO; and from other ...
... cost recovery goals, processing & logistics of hard lines products through the repair ... Vendor direct shipments; Vendor reverse flow from other retails through the MDO; and from other ...
Director Reverse Logistics information
What does a director of reverse logistics do?
A Director of Reverse Logistics oversees the processes involved in returning goods from customers back to the company, including managing product returns, recycling, refurbishing, and disposal. Their main goal is to optimize the efficiency and cost-effectiveness of reverse supply chain operations while ensuring environmental compliance and customer satisfaction. This role often collaborates with supply chain, operations, and customer service teams to develop strategies that minimize waste and recover value from returned products.
What are the key skills and qualifications needed to thrive as a director of reverse logistics?
To thrive as a Director of Reverse Logistics, you need expertise in supply chain management, data analysis, and process optimization, often supported by a relevant bachelor’s or master’s degree and significant logistics experience. Familiarity with ERP systems, WMS (Warehouse Management Systems), and certifications like Six Sigma or APICS are typically important. Strong leadership, problem-solving abilities, and excellent communication skills help drive cross-functional collaboration and effective team management. These skills are crucial for maximizing value recovery, reducing costs, and ensuring efficient and sustainable reverse logistics operations.
What are some common challenges faced by a director of reverse logistics, and how can they be addressed?
A Director of Reverse Logistics often faces challenges such as managing unpredictable return volumes, optimizing costs in the returns process, and ensuring coordination across multiple departments like customer service, warehousing, and transportation. To address these issues, directors implement robust tracking systems, establish efficient return policies, and foster strong communication with both internal teams and third-party partners. Staying current with technology and industry trends also helps streamline operations and improve customer satisfaction.
What is the difference between Director Reverse Logistics vs Logistics Manager?
| Aspect | Director Reverse Logistics | Logistics Manager |
|---|---|---|
| Credentials | Bachelor's degree, often with supply chain certifications | Bachelor's degree in logistics, supply chain, or related field |
| Work Environment | Strategic planning, overseeing reverse logistics operations | Managing daily logistics activities, coordinating teams |
| Industry Usage | Used in companies with complex reverse logistics needs | Common across various industries for general logistics management |
| Search/Comparison Intent | Understanding senior roles in reverse logistics | Managing logistics operations at operational level |
The main difference is that the Director Reverse Logistics focuses on strategic oversight and planning of reverse logistics processes, while the Logistics Manager handles day-to-day operations. The director role involves higher-level decision-making and policy development, whereas the manager executes logistics activities on the ground.
What are the most commonly searched types of Reverse Logistics jobs in Missouri?
The most popular types of Reverse Logistics jobs in Missouri are:
What are popular job titles related to Director Reverse Logistics jobs in Missouri?
For Director Reverse Logistics jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Director Reverse Logistics jobs in Missouri look for?
The top searched job categories for Director Reverse Logistics jobs in Missouri are:
What cities in Missouri are hiring for Director Reverse Logistics jobs?
Cities in Missouri with the most Director Reverse Logistics job openings:
Commercial Operations Manager
Saint Louis, MO • On-site
Rapsodo •
11 - 50 employees11 - 50 employees
Full-time
Re-posted 24 days ago
Job description
Company Overview
With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.
The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1,000 NCAA athletic departments.
Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time. Powered by Athletes who get it, and Engineers who can do it.
Why This Role Matters
As the North American business continues to grow across products, channels, and customer segments, strong operational execution is critical to supporting customer satisfaction and commercial success.
This role ensures inventory, fulfillment, logistics, and launch readiness activities are coordinated and executed effectively across the business. By managing key partner relationships, maintaining inventory visibility, and proactively resolving operational issues, this position helps prevent execution gaps, supports informed decision-making, and enables the organization to scale with greater consistency and efficiency.
What You Will Do
3PL & Fulfillment - Day-to-Day
• Manage daily coordination with our 3PL partners across the US and Canada
• Own inbound logistics and customs clearance for finished goods entering North America
• Coordinate kitting, postponement, and value-added services with 3PL and contract manufacturers
• Handle reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS and Engineering
• Monitor fulfillment performance and resolve issues - don't hand them off, close them
Launch & Promotional Readiness
• Make sure inventory, logistics, and fulfillment are confirmed before any launch or promotion goes live across B2B, B2C, & DTC
• Track dependencies and timelines across commercial, supply chain, and ops teams
• Identify gaps and risks early and drive resolution before they become problems
Inventory Visibility Across Channels
• Keep real-time tabs on inventory across DTC platforms, retail, wholesale, and B2B accounts
• Flag stockout risks, coordinate replenishment, and keep channel health visible
• Feed accurate demand planning inputs to Supply Chain and Purchasing on time
Reporting & Operational Tracking
• Own the trackers and dashboards that keep launches, inventory, and fulfillment status visible
• Prep materials for business reviews and operational planning discussions
• Make sure the right people have the right information without having to ask for it
Process & Execution
• Build and standardize coordination processes with 3PL partners and internal teams
• Spot bottlenecks, fix them, and make sure they stay fixed
• Help establish operating rhythms as the NA business scales
Requirements
What You Bring
• Solid hands-on experience in fulfillment ops, 3PL coordination - supply chain is a nice to have
• Direct experience managing 3PL relationships: daily coordination, issue resolution, holding partners accountable
• Worked across multiple channel types - DTC, B2C, B2B - and understand how fulfillment and inventory needs differ across them
• Comfortable with inbound logistics, customs clearance, kitting/postponement, and returns/refurbishment flows
• Can track inventory across channels and know what to do when things go sideways
• Able to work across Sales, Supply Chain, and Customer Experience without needing a lot of hand-holding
• Familiar with ERP systems, WMS or TMS tools, and/or retailer or other platform portals
• You operate independently and collaborate cross-functionally
• Based in or willing to relocate to St. Louis, MO
How We'll Know It's Working
• Launches ship on time with inventory and logistics confirmed in advance across all channels
• 3PL partners are meeting SLAs and issues get resolved fast
• Inventory and fulfillment status is visible without anyone having to chase it down
• Stockouts, fulfillment failures, and execution gaps go down over time
• Demand planning inputs are on time and accurate
With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.
The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1,000 NCAA athletic departments.
Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time. Powered by Athletes who get it, and Engineers who can do it.
Why This Role Matters
As the North American business continues to grow across products, channels, and customer segments, strong operational execution is critical to supporting customer satisfaction and commercial success.
This role ensures inventory, fulfillment, logistics, and launch readiness activities are coordinated and executed effectively across the business. By managing key partner relationships, maintaining inventory visibility, and proactively resolving operational issues, this position helps prevent execution gaps, supports informed decision-making, and enables the organization to scale with greater consistency and efficiency.
What You Will Do
3PL & Fulfillment - Day-to-Day
• Manage daily coordination with our 3PL partners across the US and Canada
• Own inbound logistics and customs clearance for finished goods entering North America
• Coordinate kitting, postponement, and value-added services with 3PL and contract manufacturers
• Handle reverse logistics: returns, refurbishment, warranty tracking, and failure analysis with CS and Engineering
• Monitor fulfillment performance and resolve issues - don't hand them off, close them
Launch & Promotional Readiness
• Make sure inventory, logistics, and fulfillment are confirmed before any launch or promotion goes live across B2B, B2C, & DTC
• Track dependencies and timelines across commercial, supply chain, and ops teams
• Identify gaps and risks early and drive resolution before they become problems
Inventory Visibility Across Channels
• Keep real-time tabs on inventory across DTC platforms, retail, wholesale, and B2B accounts
• Flag stockout risks, coordinate replenishment, and keep channel health visible
• Feed accurate demand planning inputs to Supply Chain and Purchasing on time
Reporting & Operational Tracking
• Own the trackers and dashboards that keep launches, inventory, and fulfillment status visible
• Prep materials for business reviews and operational planning discussions
• Make sure the right people have the right information without having to ask for it
Process & Execution
• Build and standardize coordination processes with 3PL partners and internal teams
• Spot bottlenecks, fix them, and make sure they stay fixed
• Help establish operating rhythms as the NA business scales
Requirements
What You Bring
• Solid hands-on experience in fulfillment ops, 3PL coordination - supply chain is a nice to have
• Direct experience managing 3PL relationships: daily coordination, issue resolution, holding partners accountable
• Worked across multiple channel types - DTC, B2C, B2B - and understand how fulfillment and inventory needs differ across them
• Comfortable with inbound logistics, customs clearance, kitting/postponement, and returns/refurbishment flows
• Can track inventory across channels and know what to do when things go sideways
• Able to work across Sales, Supply Chain, and Customer Experience without needing a lot of hand-holding
• Familiar with ERP systems, WMS or TMS tools, and/or retailer or other platform portals
• You operate independently and collaborate cross-functionally
• Based in or willing to relocate to St. Louis, MO
How We'll Know It's Working
• Launches ship on time with inventory and logistics confirmed in advance across all channels
• 3PL partners are meeting SLAs and issues get resolved fast
• Inventory and fulfillment status is visible without anyone having to chase it down
• Stockouts, fulfillment failures, and execution gaps go down over time
• Demand planning inputs are on time and accurate
About Rapsodo
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Anderson, IN, US
Year founded
2010