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Director Retail Operations Jobs in Seattle, WA (NOW HIRING)

PetSmart

Retail Operations Lead

Everett, WA · On-site

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA · On-site

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA · On-site

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA · On-site

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA · On-site

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA · On-site

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart Careers

Retail Operations Lead

Everett, WA · On-site

$18.13 - $34.86/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA · On-site

$18.13 - $34.86/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart Careers

Retail Operations Lead

Everett, WA · On-site

$18.13 - $34.86/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Everett, WA

$18.50 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Confidential Search

Be Seen First

District Manager - Wireless Retail Operations

Everett, WA · On-site

$75K - $85K/yr

Direct the daily operations of multiple retail locations to ensure consistent achievement of sales, service, and operational targets. * Analyze sales metrics, performance trends, and operational data ...

Metropolitan Market

Center Store Director

Bellevue, WA · On-site

In partnership with the Directors, Retail Operations, works to ensure the assistance of the Center Store Team with the development and execution of department sales, gross, labor, turns, and supply ...

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Showing results 1-20

All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Seattle, WA

Director Retail Operations information

See Seattle, WA salary details

$25.6K

$115.7K

$210.7K

How much do director retail operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director retail operations in Seattle, WA is $115,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $136,600.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the most commonly searched types of Retail Operations jobs in Seattle, WA?

The most popular types of Retail Operations jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Director Retail Operations jobs?

Cities near Seattle, WA with the most Director Retail Operations job openings:

Director Retail Operations jobs near you

Assistant Director of Retail Operations - Seattle Tacoma International Airport

Dufry

Fife, WA • On-site

$131K - $166K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Opportunity, growth, and meaningful rewards! We offer: 
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • *401(k) retirement plan 
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
 
Advertised Compensation: $131,255.00 to $166,120.00 

Purpose:The Assistant Director of Retail Operations at Seattle Tacoma International Airport partners with the Executive Director to drive retail performance, oversee daily operations, and ensure superior customer service. This role manages multi-unit retail operations, develops teams, and delivers on financial, compliance, and brand standards. 

Key Responsibilities 

  • Oversee day-to-day retail operations across multiple locations; act as second-in-command to the Senior Director. 

  • Drive sales growth and profitability by monitoring KPIs, budgets, and operational metrics. 

  • Lead, coach, and develop retail management teams to ensure high performance, engagement, and compliance. 

  • Make hiring, promotion, and performance management decisions while supporting diversity and inclusion. 

  • Ensure compliance with company policies, visual merchandising, safety, and operational standards. 

  • Manage inventory control, supply chain coordination, vendor relations, and merchandise receiving. 

  • Collaborate with brand partners, marketing, and supply chain teams to execute promotional initiatives. 

  • Resolve complex customer and operational issues using sound judgment. 

  • Monitor market trends and consumer behavior to inform operational strategies. 

  • Maintain brand standards, visual merchandising, and superior customer experiences. 

Qualifications 

Education & Experience: 

  • Bachelor's degree in Business, Retail Management, or related field (preferred). 

  • 6-8 years of progressive retail operations experience, with at least 2+ years in multi-unit leadership roles. 

  • Proven record managing P&L accountability, budgeting, and revenue growth for high-volume operations. 

  • Experience in union and non-union environments; strong knowledge of labor relations and compliance. 

  • Track record of hiring, training, and developing large retail teams with measurable performance improvements. 

  • Hands-on experience with inventory management systems, retail compliance, and safety protocols. 

Technical Skills: 

  • Expertise in retail operations, merchandising, loss prevention, and customer service standards. 

  • Proficiency with retail software platforms (POS systems, workforce scheduling tools, ERP). 

  • Advanced knowledge of financial reporting, forecasting, and KPI tracking. 

Competencies 

  • Leadership & People Development - Ability to coach, mentor, and inspire diverse multi-unit teams. 

  • Operational Excellence - Skilled at standardizing processes, improving efficiencies, and executing brand initiatives. 

  • Financial Acumen - Strong P&L management, budgeting, and cost-control experience. 

  • Customer Focus - Dedicated to delivering exceptional service and driving sales growth. 

  • Problem-Solving & Adaptability - Analytical decision-maker who anticipates challenges and adjusts quickly. 

  • Collaboration & Communication - Strong interpersonal skills; proven success working across teams and influencing stakeholders. 

  • Results Driven - Consistently meets and exceeds performance goals in high-volume retail environments. 

Schedule & Reporting 

  • Reports directly to the Senior Director of Retail Operations. 

  • Acts as the primary operational decision-maker in the Senior Director's absence. 

  • Required to maintain a flexible schedule, including: 

    •  Early morning openings, peak trading hours, and late-night closings. 

    •  Weekend and holiday availability as dictated by retail business needs. 

    •  On-site presence across multiple store locations to provide leadership visibility and ensure operational standards. 

  • Regular travel may be required to oversee store operations, conduct performance reviews, and attend leadership meetings. 

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). 

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