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Director Repair Operations Jobs in Wisconsin (NOW HIRING)

Valid8 Financial, Inc.

WI · On-site

$120 - $170/hr

The Director of Operations is responsible for leading all warehouse and outbound logistics ... Coordinate repairs and maintenance with internal teams and external contractors * Ensure compliance ...

pds

Repair Technician - Direct Hire

Mount Pleasant, WI · On-site

$24 - $28/hr

Repair Technician - Direct Hire Role SMT, Soldering, E l ectronics, Repair, Rework - Manufacturing ... test operations in a high-technology manufacturing environment. This position is ideal for ...

New

Perrigo

Director of Operations

Eau Claire, WI

Help us do it The Director of Operations is responsible for assisting in development of Operation ... Ensure the implementation of all repairs/modifications resulting from gap assessments, plant audits ...

Perrigouk

Director of Operations

Eau Claire, WI · On-site

$90 - $120/hr

Ensures that all operations comply with current Good Manufacturing Procedures, reviews Standard ... Ensure the implementation of all repairs/modifications resulting from gap assessments, plant audits ...

Northern Lights

WI · On-site

$90 - $130/hr

Join Our Team as a Plant Operations Director! Are you a hands-on, solution-driven leader with a ... Ensure preventive maintenance schedules are followed and repairs are completed efficiently.

Harley-Davidson

Machine Repair

Menomonee Falls, WI · On-site

$49.82/hr

Our Powertrain Operations facility, located on Pilgrim Road in Menomonee Falls, WI, is where the ... Direct Reports: No Travel Required: 0 - 10% Visa Sponsorship: This position is not eligible for ...

Harley-Davidson

Machine Repair

Menomonee Falls, WI

$49.82/hr

Our Powertrain Operations facility, located on Pilgrim Road in Menomonee Falls, WI, is where the ... Direct Reports: No Travel Required: 0 - 10% Visa Sponsorship: This position is not eligible for ...

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Director Repair Operations information

What are the key skills and qualifications needed to thrive as a director repair operations, and why are they important?

To thrive as a Director of Repair Operations, you need strong leadership abilities, deep knowledge of maintenance processes, and a background in operations management—often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with enterprise resource planning (ERP) software, maintenance management systems (CMMS), and relevant industry certifications (such as Six Sigma or Lean) is typically required. Excellent problem-solving, communication, and team-building skills set outstanding candidates apart in this role. These competencies ensure efficient repair operations, cost control, high-quality service, and motivated teams within a fast-paced environment.

How does a director repair operations typically collaborate with cross-functional teams to improve repair processes?

A Director of Repair Operations works closely with departments such as engineering, quality assurance, supply chain, and customer service to identify bottlenecks and implement process improvements. Regular meetings and data-driven performance reviews help align goals across teams, ensuring that repair operations are efficient and meet customer expectations. This role often leads initiatives to integrate new technologies, streamline communication, and optimize resource allocation, fostering a culture of continuous improvement.

What does a director repair operations do?

A Director of Repair Operations oversees and manages the repair and maintenance activities within an organization, ensuring that equipment, machinery, or products are serviced efficiently and to high standards. They are responsible for developing repair strategies, leading repair teams, optimizing workflows, and ensuring compliance with safety and quality regulations. This role often involves budgeting, performance analysis, and liaising with other departments to improve overall operational efficiency. Directors of Repair Operations play a key part in minimizing downtime and controlling repair costs.

What job categories do people searching Director Repair Operations jobs in Wisconsin look for?

The top searched job categories for Director Repair Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Director Repair Operations jobs?

Cities in Wisconsin with the most Director Repair Operations job openings:

Director Repair Operations jobs near you
Infographic showing various Director Repair Operations job openings in Wisconsin as of June 2026, with employment types broken down into 77% Full Time, 15% Part Time, 1% Temporary, 5% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution.

Director of Service and Repair Operations

MPE-Inc

Milwaukee, WI • On-site

Full-time

Re-posted 26 days ago

Job description

Job Summary:

MPE, Inc. is establishing a new Service and Repair Department to provide high-quality support for our customers in hospitals, surgery centers, and clinics. The Director of Service and Repair Operations will play a foundational leadership role in building this department from the ground up. This position is responsible for designing and implementing all processes, procedures, infrastructure, and team structure to efficiently receive, diagnose, repair, and return medical equipment and devices to end users. The Director will ensure regulatory compliance, operational excellence, customer satisfaction, and long-term profitability of the service function.

Essential Duties and Responsibilities:

Department Development & Strategy

  • Lead the design and implementation of the full service and repair operating model, including intake of field-returned products, diagnostics, repair quoting (time and materials), inventory management, and outbound shipping to customers
  • Establish service level agreements (SLA), turnaround time targets, pricing models, and performance metrics
  • Develop and optimize repair facility layout, tooling, test equipment, and supporting IT systems (service management software, parts inventory, CRM integration, etc.)
  • Create scalable workflows and standard operating procedures that integrate with MPE’s manufacturing and quality systems

Regulatory Compliance & Quality Assurance

  • Ensure all service and repair activities comply with FDA 21 CFR Part 820 (Quality System Regulation), ISO 13485, and other applicable medical device regulations and standards.
  • Develop and maintain roust documentation, traceability, risk management, failure analysis, and post-repair validation processes.
  • Lead internal audits, CAPA programs, and continuous improvement initiatives.

Team Leadership & Operations

  • Recruit, hire, train and lead a high-performing team of service technicians, diagnosticians, logistics staff, and support personnel
  • Design and deliver technical training programs specific to MPE products and regulatory requirements.
  • Oversee daily operations, including triage, repair execution, quality control, parts management and logistics.
  • Manage vendor relationships for specialist repairs or outsourced services

Business & Customer Focus

  • Serve as the primary escalation point for service-related customer issues.
  • Analyze repair data to identify trends and provide actionable feedback to Engineering and Manufacturing teams for product improvements
  • Develop and manage the department budget, forecasts, and P&L performance
  • Collaborate closely with Sales, Engineering, Quality and Manufacturing leadership

Skills & Competencies

  • Strong technical aptitude and understanding of electromechanical systems
  • Excellent leadership, coaching and team building skills
  • Data-driven decision making with strong analytical and problem-solving skills
  • Superior communication and customer service skills
  • Ability to thrive in a fast-paced, growing environment

Education

  • Bachelor’s degree in Engineering, Operations Management, Business Administration, or a related technical field (Master’s Degree preferred)


Experience and/or Training

Required:

  • 8-12+ years of pregressive experience in medical device service, repair or field operations.
  • Minimum 4 years of leadership experience at the Manager or Director level, preferably building or scaling a service/repair organization.
  • Strong working knowledge of FDA regulations (21 CFR Part 820) and ISO 13485
  • Prove experience in a regulated environment supporting capital medical equipment (electromechanical, surgical or robotic systems)

Preferred:

  • Six Sigma Certification (Green or Black Belt) or equivalent process improvement experience
  • Certification in Biomedical Equipment Technology (CBET) or ASQ quality certifications
  • Experience with depot-level repair operations and third-party service models
  • Ability to thrive in a fast-paced, growing company environment