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Director Practice Operations Jobs in Washington, CT

Amerivet

Veterinary Receptionist

New Fairfield, CT · On-site

$15.50 - $18.50/hr

... directing more complex questions to the medical team Demonstrate empathy in all interactions ... Team & Practice Operations Provide clients with accurate post-visit instructions, including ...

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All JobsPractice Operations JobsDirector Practice Operations JobsDirector Practice Operations Jobs in Washington, CT

Director Practice Operations information

See Washington, CT salary details

$33.9K

$107.2K

$178.8K

How much do director practice operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director practice operations in Washington, CT is $107,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director practice operations, and how can they be effectively managed?

A Director of Practice Operations often faces challenges such as balancing operational efficiency with high-quality patient care, managing diverse teams, and adapting to rapid changes in healthcare regulations. Success in this role typically requires strong communication skills, the ability to implement process improvements, and expertise in change management. Building collaborative relationships with clinical and administrative staff, regularly reviewing workflows, and staying updated on industry best practices can help address these challenges and drive overall practice success.

What is a director practice operations?

A Director of Practice Operations is a senior management professional responsible for overseeing the daily operations of medical practices or healthcare clinics. They ensure that the practice runs efficiently by managing staff, budgeting, compliance, and patient services. Their role may include implementing policies, optimizing workflows, and maintaining quality standards to improve both patient care and business performance. Typically, they work closely with physicians, administrative teams, and other healthcare leaders to meet organizational goals and regulatory requirements.

What are the key skills and qualifications needed to thrive as a director practice operations?

To thrive as a Director of Practice Operations, you need strong leadership, healthcare management expertise, and a background in business administration or a related field, often supported by a bachelor’s or master’s degree. Familiarity with practice management software, electronic health records (EHR), and regulatory compliance systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills distinguish top performers in this role. These competencies are crucial for ensuring efficient clinic operations, regulatory adherence, and high-quality patient care.

What is the difference between Director Practice Operations vs Practice Manager?

AspectDirector Practice OperationsPractice Manager
ResponsibilitiesOversees multiple practices or departments, strategic planning, high-level decision makingManages daily operations of a single practice, staff supervision, patient flow
CredentialsOften requires advanced degrees (e.g., MBA, healthcare administration), extensive experienceTypically requires healthcare management experience, certifications like CMA or CPC
Work EnvironmentCorporate or multi-site healthcare settings, executive levelSingle practice or clinic, operational focus

The main difference is that a Director Practice Operations focuses on strategic oversight across multiple practices, while a Practice Manager handles daily operations within a single practice. The director role involves higher-level planning and decision-making, often requiring advanced credentials, whereas the practice manager concentrates on staff management and patient services.

What job categories do people searching Director Practice Operations jobs in Washington, CT look for? The top searched job categories for Director Practice Operations jobs in Washington, CT are:
What cities near Washington, CT are hiring for Director Practice Operations jobs? Cities near Washington, CT with the most Director Practice Operations job openings:
Director Practice Operations jobs near you
Infographic showing various Director Practice Operations job openings in Washington, CT as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,248 per year, or $51.6 per hour.

Veterinary Customer Service Representative

Amerivet

Torrington, CT

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

AmeriVet rating

5.3

Company rating: 5.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

38th of 52 rated veterinary

Job description

About us:

At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help.

Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.

Job Summary:

As our clients' first and last point of contact, the Veterinary Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.

Key Responsibilities:

Client Communication & Scheduling:

Answer calls and emails promptly with professional, friendly service

Schedule appointments based on client needs and veterinarian availability, including forward booking

Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track

Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments

Client Relations & Service:

Greet clients warmly and ensure a positive experience throughout their visit

Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team

Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor

Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives

Managing Patient Information & Technology:

Update client and patient records in our practice management system with accuracy and efficiency

Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims

Maintain organized records of client communications and appointments to streamline operations

Support the Medical Team & Practice Operations

Provide clients with accurate post-visit instructions, including medication schedules and follow-up care

Help maintain a clean, organized reception area and assist with daily practice operations as needed

Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store

Qualifications:

Experience as Veterinary Customer Service Representative

Excellent communication skills and a strong desire to provide compassionate, client-focused service

Basic proficiency with technology, including scheduling software and online communication platforms

Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.

Working Conditions:

Must be able to work in a fast-paced, dynamic environment.

Occasional lifting up to 40 pounds independently and physical tasks may be required

Hours:

. 27 - 35 hours per week

. Requires working alternating Saturdays

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

  • Generous paid time off and holidays, because your personal time matters.

  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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