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Director Penfed Jobs (NOW HIRING)

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

Overview PenFed is hiring a (Hybrid) Card Dispute Specialist at our Omaha, Nebraska location. The ... Minimum of two (2) years of direct and detailed knowledge of credit, debit, and ATM payment card ...

PenFed Credit Union

PR · Hybrid

The primary purpose of this job is to review and underwrite all consumer loan applications within delegated underwriting authority in accordance with Federal regulation and PenFed Board of Director ...

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Director Penfed information

What is the difference between Director Penfed vs Loan Officer Penfed?

AspectDirector PenfedLoan Officer Penfed
Required CredentialsBachelor's degree, leadership experienceHigh school diploma or equivalent, mortgage licensing
Work EnvironmentManagement, strategic planning, team oversightCustomer interaction, loan processing, sales
Employer & Industry UsageFinancial institutions, credit unionsMortgage lending, banking

The main difference is that a Director Penfed oversees teams and strategic operations within the credit union, requiring leadership experience and higher education. In contrast, a Loan Officer Penfed focuses on customer service and loan processing, often with specific licensing. Both roles are integral to the financial services industry but differ significantly in responsibilities and qualifications.

What does a Director at PenFed do?

A Director at PenFed (Pentagon Federal Credit Union) is a senior leader responsible for overseeing specific departments or functions within the organization. Their duties typically include developing strategic plans, managing budgets, ensuring regulatory compliance, and leading teams to achieve organizational goals. Directors play a key role in driving growth, enhancing member experience, and maintaining the credit union’s standards of service and integrity. They also collaborate with other executives to implement company-wide initiatives and ensure operational efficiency.

What are the key skills and qualifications needed to thrive as a Director at PenFed, and why are they important?

To thrive as a Director at PenFed, you need strong leadership abilities, strategic planning expertise, and a background in finance or banking, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with financial management software, data analytics tools, and regulatory compliance systems is typically required. Exceptional communication, decision-making, and team management skills help you effectively guide diverse teams and drive organizational goals. These competencies ensure the organization’s financial health, regulatory compliance, and the achievement of strategic objectives in a competitive financial services environment.

What are the main challenges a Director at PenFed Credit Union may face during organizational change initiatives?

As a Director at PenFed Credit Union, you may encounter challenges such as aligning cross-functional teams, managing stakeholder expectations, and ensuring regulatory compliance during organizational change. Navigating these complexities requires strong communication and leadership skills to drive consensus and maintain morale. Directors often work closely with executives and department heads to implement new strategies efficiently while minimizing disruption to daily operations.
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Director Penfed jobs near you
Infographic showing various Director Penfed job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Sr. Manager, ATM & Money Movement Products

Sr. Manager, ATM & Money Movement Products

PenFed Credit Union

Omaha, NE • Hybrid

$108K - $149K/yr

Full-time

Posted 3 days ago

PenFed Credit Union rating

7.1

Company rating: 7.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Overview

PenFed is hiring a (Hybrid) Sr. Manager, ATM & Money Movement Products at our Tysons, Virginia or Omaha, Nebraska location.  The primary purpose of this position is to have full end to end responsibilities, including P&L, for PenFed’s ATMs and assigned money movement products, including the day-to-day monitoring & servicing, vendor management and internal partner relationships that foster best in class solutions.  


Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

  • Oversee the day-to-day operations of PenFed’s managed services & branded ATM fleet as well as other assigned money movement products.
  • Have direct responsibility for the departmental P&L and all related operating expenses.
  • Be responsible for identifying and implementing new features and functionalities that will increase cardmember acceptance and favorable transaction interactions.
  • Stay current on relevant industry and competition trends.
  • Ensure applicable compliance and regulatory requirements are met (examples, ADA and Reg Z, Reg E, Reg CC, etc.)
  • Review monthly transactions and performance reports and make recommendations regarding high and low performing locations, based on KPI’s, to move, remove or add new ATMs.
  • Publish a quarterly dashboard for each supported product/service.
  • Regular and proactively liaison with the Global Fixed Assets, Security, Fraud, and the Branch Operations teams on ATM moves, adds and removals.
  • Lead calls with internal and external teams to review project plans, issues/opportunity progress and resolution.
  • Spearhead ongoing ‘look/tone and feel’ improvements to showcase PenFed ATMs, ATM surrounds and brand standards.
  • Monitor monthly recurring vendor invoices for accuracy and received/processed timely.
  • Monitor non-recurring invoices for accuracy and received/processed timely.
  • Closely monitor and resolve any accounting and GL reconciliations outages.
  • Develop and maintain processes to ensure PenFed GFA, Accounting and Finance, Business Development and Corporate Security Teams have updated information about PenFed’s ATMs.
  • Proficient in debit network fees, transaction routing and contractual obligations with applicable vendors including Visa, AllPoint and Co-op.
  • Work closely with vendors and other PenFed departments to coordinate effective and efficient ATM, surrounds and or signage installs, moves and de-installs.
  • Review and update the intranet tab and Operational Knowledge in Salesforce
  • Ensure the Enterprise Risk Management Register (ERM) is accurate and up to date on a quarterly basis.
  • Regularly review applicable Policies and Procedures and draft updates and changes to Management for approval.
  • Regularly review and update department procedures as needed.
  • Oversee the Branch and ATM Locator Service on PenFed Online and PenFed mobile to optimize best in class experience and overall accuracy.
  • Interact and support other PenFed departments and/or branch staff, and vendors to resolve issues within delegated authority.
  • Lead and delegate all departmental projects to ensure timely and flawless execution.
  • Lead and delegate all merger activities to ensure timely and flawless execution.
  • Train new/existing staff in all existing and new department functions.

Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in a related field is required.
  • Minimum of seven (7) years’ experience with ATMs, debit networks, routing, interchange, coordinating equipment implementation and installation required.
  • Minimum of two years of direct supervisory experience.
  • Must be proficient in Microsoft Office products.
  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional certifications required.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on call may be required.

#LI-Hybrid

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in a related field is required.
  • Minimum of seven (7) years’ experience with ATMs, debit networks, routing, interchange, coordinating equipment implementation and installation required.
  • Minimum of two years of direct supervisory experience.
  • Must be proficient in Microsoft Office products.
  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional certifications required.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on call may be required.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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