Director Operations Support Jobs in Salisbury, MD

Job Description SummaryOrganization's Summary Statement:
The University of Maryland Eastern Shore seeks a 12-month, full-time, professional live-in Resident Director (RD). The RD reports to the Associate Director of Residence Life (ADRL)and will recruit, select, train, and supervise a team of talented student Resident/Senior Resident Assistants and maintain direct responsibility for 150 - 400 residents.
Benefits: UMES offers exciting opportunities for professional growth. Generous benefits include health benefits (medical, prescription, dental, flexible spending accounts), Retirement (State or Optional Retirement Plan with Fidelity or TIAA), Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance), Tuition Remission, Employee Assistance Program, paid holidays, paid leave (Exempt positions start at 22 days annual, non-exempt positions start at 11 days annual per year, sick leave 15 days per year, personal leave 3 days per year). Overtime, shift-differential and on-call pay (non-exempt positions only).
Principal responsibilities will include staff supervision and development, residential education, community development, crisis management, policy enforcement, administration and building management, summer operations support, and other departmental/college-wide responsibilities. Because the RD is one of four staff that are the primary professional staff members available in the residence halls for student interaction, spending evening and weekend time with students is required. The RD will participate in a 24 hours/365 days on-call duty rotation. Actual hours vary greatly depending upon events, emergencies, etc.
RESIDENCE LIFE RESPONSIBILITIES:
Full Time, live-in professional staff member
Responsible for the daily operation of the residence hall(s)
Supervises 5-9 paraprofessional resident assistant (RA) staff members, graduate assistant (GA) community manager(s), and student assistant (SA) staff
Serves as an educator, helping students adjust to life at the university and in the residence halls.
Participate in the on-call rotation system, evening and weekend work is required
Respond to any student or building concern within the residence hall communities
Provide ongoing training and development for GA and RA/SA staff
Responsible for individual weekly meetings with residence hall RA staff to provide support in areas of professional development, community development, discipline, personal and academic problem-solving, support for programming, and general residence hall matters.
Provide ongoing feedback to GAs, RAs and Student Assistants regarding job performance
Communicate and meet weekly with the Associate Director of Residence Life
Provide personal assistance to the students to include advising, counseling, and discipline
Responsible for Summer Housing planning and implementation.
Coordinate all procedures to ensure the effective opening and closing of the residence halls at the appropriate time of year
Assist the Director of Residence Life and Housing in reviewing and designing the strategic goals and visions for the Residence Life department.
Works as a team member in the Office of Residence Life and Housing to provide a positive collegiate experience for UMES residents.
Assist in fulfilling duties of vacant positions within the department, as needed
Other duties as assigned by the Associate Director of Residence Life or Designee
RESIDENTIAL EDUCATION RESPONSIBILITIES:
Responsible for co-designing and implementing six staff development workshops for Residence Life Staff during each academic year, three for each academic term.
Support and implement the Residential Education Curriculum within Residence Life and assist partners as needed
Monitoring Residence Life programming to ensure it aligns with the Residential Education Curriculum
Develop and implement assessment plan and structures for the Residential Education Curriculum
Works with each building manager to plan and implement RA training at the beginning of each term.
Works with each building manager to develop and implement assessments for programs that fall with the Residential Education Curriculum
Work with the ADRL to develop a cohesive and strategic social media plan. Serve as administrator of the department's Twitter and Instagram as requested.
Manage and help produce the department's media assets: photos, videos, and multimedia.
Take photos and videos of department events and design marketing material.
Assist Associate Director of Residence Life (ADRL) with planning and execution of the department's Integrated Marketing Plan.
Maintain the department's website content throughout the year
Other duties as assigned by the Associate Director of Residence Life (ADRL) or Designee
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit.
The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Preferences:
Master's Degree
Residence Life or Student Affairs experience
State Issued Driver's License
Ability to work at a fast pace and handle spontaneous work demands
Experience working with different departments in a university setting
Good organizational skills and good communication skills
Experience recruiting, selecting, training, supervising Residence Life staff, student conduct, leadership development, and crisis management
Three or more years of residence life experience
Experience using The Housing Director (THD), Simplicity, and PeoplesoftMinimum Qualifications

Education: Bachelor's degree from an accredited college or university.
Experience: One (1) year of experience in community development, residence life, or higher education.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
Knowledge, Skills, and Abilities:
Knowledge of residence hall management and administration.
Knowledge of behavior management and crisis intervention techniques.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job DetailsDepartmentUMES-VPSA-Residence Life OperationsWorker Sub-Type Staff RegularSalary Range$53,940EEO Statement

UMESis an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.

Diversity Statement

The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunityinstitution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation.

Title IX Statement

It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliationfor asserting or otherwise participating in claims of sex discriminations or harassment.