Director Operations Support Jobs in Novi, MI (NOW HIRING)

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Mission of Position:

The Director, Corporate Quality North America (NA) is responsible for establishing and implementing a corporate quality assurance system and team that promotes customer satisfaction and that positively impacts the company's financial performance. Will lead the NA Corporate Quality Team, ensure compliance to related systems and work with internal Customers to ensure continuous improvement.

Key Responsibilities:

• Promote a culture of Teamwork, Quality Improvement and of Cost reduction thru continuous improvement, partnering with the Regional PE, ME, PM, AQE, Warranty & SQD.
• Act as a change agent, constantly challenging the Status Quo, innovating to drive the Enterprise Approach of Building Quality in Station and Zero defect in everything we do.
• Develop and execute robust 5 Year Plan that will lead to External Quality results that dominate the Industry at internal Cost that is meeting Benchmark.
• Execute global common standard work to accomplish stretch KPI Improvement Goals.
• Lead all Regional Group related AQE/ Supplier Escalations / Warranty/ problem solving activities and responsible for disciplined APQP execution - Launch On Time with Quality!
• Assure a lessons learned and read across system that cycles through the lifetime of the program from DFMEA to Warranty to APQP of new programs
• Assure a warranty reduction plan to reduced YOY warranty and assures quick response and closure of issues
• Support troubled and escalated suppliers assuring systems and controls are in place and being followed
• Lead the regional AQE, SQD and Warranty teams to support the NA manufacturing sites.
• Follow Magna's Code of Conduct and Ethics and related compliance policies
• Additional duties and responsibilities as assigned

The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Requirements and Qualifications:

• Strong leader and Team player with effective written and verbal communication skills who acts as a change agent, challenging the status quo.
• Minimum ten (10) years' work experience required in Manufacturing/Quality/Engineering environment. Ideal candidate will have significant regional and global Leadership experience in either Program Management or Quality Role.
• Business or Technical Bachelor's degree required.
• High level of detailed knowledge of Engineering, Program Management & Quality System and associated OEM standards. Must be able to lead, teach and coach both, Head Quarters and Shop Floor environment.
• Demonstrated problem solving skills; i.e., 5 Why Analysis, 8 Discipline Approach, Shainin, Six Sigma etc.
• Solid understanding of assembly and machining processes, Proficient in data collection, analysis and presentation.
• Position will require both, domestic and international Travel.

Magna Standards:

• Practice and maintain integrity while following Magna's Charter and Constitution.
• Follow Magna's Code of Conduct and Ethics and related compliance policies.
• Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF 16949).
• Drive the development of new technologies to improve quality, efficiency and reduce cost.
• Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
• Health & Safety responsibilities:
  • Understand applicable Environmental, Health & Safety policies and procedures in the workplace.
  • Report unsafe conditions immediately.
  • Report injuries, accidents, illnesses, near misses, property damage immediately.
  • Follow safety rules.
  • Comply with requirements for the use or operation of machines or equipment.
  • Comply with Personal Protective Equipment (PPE) requirements.
• Create a positive work environment by demonstrating and sharing functional/technical knowledge.
• Develop and maintain a responsive and cooperative working relationship with internal and external customers.
• Treat everyone with dignity, trust and respect.
• Complete additional duties and responsibilities as assigned.
• The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

This job description reflects the core elements of a position. There may be additional requirements based on local laws and regulations which could be attached as an addendum.

Work Environment:

Office environment; 30% Travel required.

While working in this environment, the employee will be exposed to machinery, moving equipment and material, moderate noise, airborne particles, fumes and various levels of temperature created by the manufacturing process.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.