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Director Operations Support Jobs in Apex, NC (NOW HIRING)

Work internally and externally to ensure the support team has the correct set of people, processes and tools to enable success at scale * Implement operational rigor and reporting cadences within ...

Work internally and externally to ensure the support team has the correct set of people, processes and tools to enable success at scale * Implement operational rigor and reporting cadences within ...

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Director Operations Support information

See Apex, NC salary details

$31.2K

$99.7K

$154.7K

How much do director operations support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director operations support in Apex, NC is $99,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $143,200.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the most commonly searched types of Operations Support jobs in Apex, NC?

The most popular types of Operations Support jobs in Apex, NC are:

What are popular job titles related to Director Operations Support jobs in Apex, NC?

For Director Operations Support jobs in Apex, NC, the most frequently searched job titles are:

What job categories do people searching Director Operations Support jobs in Apex, NC look for?

The top searched job categories for Director Operations Support jobs in Apex, NC are:

What cities near Apex, NC are hiring for Director Operations Support jobs?

Cities near Apex, NC with the most Director Operations Support job openings:

Infographic showing various Director Operations Support job openings in Apex, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $99,717 per year, or $47.9 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

34th of 80 rated construction


Job description

Overview

Company Summary

MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Job Summary

The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet customer expectations and designated timelines. This position supports the Operations team and works with other team members, senior leadership, and personnel from all departments.


Responsibilities
  • Lead and direct business unit operations staff in the effective and safe execution of projects.
  • Manage team to meet budgets and schedules and ensure customer satisfaction.
  • Generate and control revenues and costs in order to deliver a profit to MasTec, with ultimate P&L responsibility for the business unit.
  • Develop and prepare short-term and long-range development plans, forecasting initiatives, P&L statistics, and budgets based on corporate goals and objectives.
  • Be a key source and proponent of Safety and promote Safety Leadership.
  • Ensure that a rigorous safety and operational excellence process is implemented and used across the region with an ethos of develop, train/test, and implement for the tasks within each team members scope of work.
  • Make staffing decisions, train new employees, and develop employee performance.
  • Prepare and present detailed construction cost estimates and documentation.
  • Perform other duties as required and/or assigned.

Qualifications

Minimum 

  • A Bachelor’s degree in Construction Technology, Engineering, or a related field of study. (or equivalent work history)
  • 10 years of total relevant experience, including previous supervisory experience.
  • Experience managing divisional or department budget.
  • Experience managing projects to completion.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills for interacting with team members and upper management.
  • Ability to read work prints.

Preferred 

  • 10 or more years managing operations related to Overhead and Underground Distribution construction

Physical Demands and Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 20 pounds.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties or work schedules to accommodate individuals with disabilities.

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).

Equal Employment Opportunity:
The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Qualifications:

Minimum 

  • A Bachelor’s degree in Construction Technology, Engineering, or a related field of study. (or equivalent work history)
  • 10 years of total relevant experience, including previous supervisory experience.
  • Experience managing divisional or department budget.
  • Experience managing projects to completion.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills for interacting with team members and upper management.
  • Ability to read work prints.

Preferred 

  • 10 or more years managing operations related to Overhead and Underground Distribution construction

Physical Demands and Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 20 pounds.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties or work schedules to accommodate individuals with disabilities.

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).

Equal Employment Opportunity:
The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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