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Director Operation Msp Jobs (NOW HIRING)

MSP Operations Strategy * Define and execute the operational roadmap supporting the MSP partner ... Influence priorities without direct authority while building strong collaborative relationships.

The Director remains actively engaged in technical problem-solving, projects, implementations, and ... Manage the operational relationship with the MSP, setting priorities, monitoring service quality ...

The Account Manager shall be the primary point of contact for all daily operations within ... Identifying and growing utilization of the program Requirements * 2-4 years' experience with direct ...

The Account Manager shall be the primary point of contact for all daily operations within ... Identifying and growing utilization of the program Requirements * 2-4 years' experience with direct ...

MD · On-site

... directed to Maryland State Police Recruitment and Selection Unit\r\npersonnel atmsp.recruiting@maryland.gov.\r\nAll email correspondence to MSP\r\nstaff should utilize an appropriate subject line ...

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How much do director operation msp jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director operation msp in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Operation Msp job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director, MSP Leadership Institute

Framingham, MA • On-site

Full-time

Re-posted 16 days ago


Job description

The Massachusetts State Police, in a Department-wide initiative, as well as part of the EOPSS and Governor's Office endorsed reform committed by Colonel Noble, is seeking a Director for the MSP Leadership Institute.
This position is a high-visibility, middle-level management role responsible for the strategic development, implementation, and oversight of a comprehensive, rank-based leadership development program serving approximately 2,500 sworn and civilian personnel.
The Director leads the establishment and sustainment of a modern Leadership Institute designed to enhance supervisory effectiveness, strengthen organizational culture, and support operational excellence across the Department.
Reporting directly to senior command staff, the incumbent exercises significant independent judgment in program design, policy development, resource management, and the ongoing evaluation of leadership needs and outcomes across the Department. The Director is supported by an Administrator who assists with the execution of all tasks related to the oversight, scheduling, and planning of leadership training and education.
Objectives for this position will include but are not limited to:
Strategic Planning & Policy Governance
• Formulate Strategy: Develop and implement a comprehensive leadership development strategy aligned with Department priorities and professional standards.
• Define Competencies: Establish and maintain a leadership competency framework aligned with organizational values and operational requirements.
• Establish Governance: Develop policies, procedures, and governance structures related to leadership development.
Curriculum Architecture & Program Design
• Design Training Ecosystem: Design and oversee rank-based leadership training programs from entry-level through executive leadership.
• Enforce Relevance and Equity: Ensure all programs are delivered in a manner that is consistent, equitable, and operationally relevant.
• Standardize Personnel Selection: Develop and maintain objective and transparent processes for the selection of personnel for leadership training opportunities.
• Instruct and develop course materials, consult on leadership challenges to integrate into future trainings
Instructional Leadership & Staff Administration
• Direct Operations: Provide strategic oversight of all Leadership Institute programs, curriculum, and instructional delivery.
• Manage Personnel: Supervise and coordinate staff, instructors, and subject matter experts involved in leadership training.
• Administer Digital Learning Platforms: Oversee administration of training programs delivered through the Department's Learning Management System (e.g., Moodle Workplace or equivalent).
Performance Metrics & Continuous Evaluation
• Analyze Data & Outcomes: Monitor and evaluate program effectiveness through data analysis, reporting, and stakeholder feedback.
• Mitigate Capability Gaps: Identify leadership capability gaps and recommend targeted training interventions.
• Brief Executive Leadership: Prepare reports and briefings for command staff on leadership development initiatives and outcomes.
Stakeholder Collaboration & Regulatory Compliance
• Engage Internal Partners: Collaborate with internal stakeholders, including command staff, training personnel, and administrative divisions.
• Ensure Regulatory Alignment: Ensure compliance with all applicable laws, regulations, accreditation standards, and Department policies.
Qualifications:
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.