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Director Of Ticket Operations Jobs in Wisconsin (NOW HIRING)

The Director of Ticket Sales will lead all revenue-generating initiatives for the Madison Capitols ... Manage the daily operations of the ticket sales department. * Identify, solicit, and close new ...

WI · On-site

$120 - $170/hr

The Director of Operations will build and maintain highly function-al departments with strong departmental leadership. This person is directly or indirectly responsible for mentoring, coaching and ...

Director of Operations

Delavan, WI · On-site

$100 - $150/hr

About the Opportunity We're partnering confidentially with a well-established, privately held precision manufacturing company in southeastern Wisconsin to identify a Director of Operations to join ...

Director of Operations

Lake Geneva, WI · On-site

$150 - $190/hr

Director of Operations Full Time Office Lake Geneva, WI, US 2 days ago Requisition ID: 1228 Director of Operations Medicoil - Lake Geneva, WI About the Opportunity Medicoil is seeking an experienced ...

The Director of Operations for Milwaukee, WI supports the General Manager with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management.

The Director of Operations for Milwaukee, WI supports the General Manager with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management.

Director of Operations

Saint Louis, MO · On-site

$150K - $180K/yr

We are looking for an experienced Director of Operations to provide senior leadership for operational performance and business execution at a manufacturing site in Green Bay. This role will guide ...

WI · On-site

$95 - $130/hr

Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Director of Operations. In this role, you'll be involved in both strategic planning and day-to-day ...

Director of Operations

Greenfield, WI · On-site

$90 - $130/hr

Role Overview The Director of Operations is the person who makes everything else possible. You will be the operational spine of LIFE Enterprise -- responsible for keeping Ben Greenfield LIFE and ...

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Showing results 1-20

Director Of Ticket Operations information

See Wisconsin salary details

$34.3K

$108.7K

$181.2K

How much do director of ticket operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of ticket operations in Wisconsin is $108,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $136,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of ticket operations?

To thrive as a Director of Ticket Operations, you need expertise in ticket sales management, revenue optimization, and a background in business administration or a related field. Familiarity with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is essential. Strong leadership, problem-solving, and customer service skills help you lead teams and resolve issues efficiently. These skills ensure smooth and profitable ticketing operations, high customer satisfaction, and effective event management.

What are some common challenges faced by a director of ticket operations when managing large-scale events?

A Director of Ticket Operations often encounters challenges related to balancing high demand with system capacity, ensuring seamless ticket delivery, and managing last-minute ticketing issues. Coordinating with multiple departments—such as marketing, finance, and IT—is essential to provide accurate reporting and customer support. Staying updated on the latest ticketing technologies and fraud prevention methods is also crucial to maintain a smooth and secure ticketing process for both the organization and event attendees.

What is the difference between Director Of Ticket Operations vs Ticketing Manager?

AspectDirector Of Ticket OperationsTicketing Manager
ResponsibilitiesOversees ticketing strategies, manages large teams, and develops policies for ticket sales and distributionManages daily ticketing operations, handles customer service issues, and ensures ticketing system functionality
Required CredentialsBachelor's degree, experience in ticketing or event management, leadership skillsBachelor's degree or relevant experience, knowledge of ticketing software, customer service skills
Work EnvironmentLeadership role in stadiums, arenas, or event venues, often in a corporate settingOperational setting within venues or ticketing offices, interacting directly with staff and customers

The main difference is that the Director Of Ticket Operations holds a strategic leadership role overseeing the entire ticketing process, while the Ticketing Manager focuses on daily operations and customer interactions. Both roles require similar credentials and work in related environments, but the director position involves higher-level planning and management responsibilities.

What cities in Wisconsin are hiring for Director Of Ticket Operations jobs?

Cities in Wisconsin with the most Director Of Ticket Operations job openings:

Infographic showing various Director Of Ticket Operations job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $108,687 per year, or $52.3 per hour.

Director of Ticket Sales

AEG

De Forest, WI • On-site

Full-time

Re-posted 8 days ago


Job description


The Director of Ticket Sales will lead all revenue-generating initiatives for the Madison Capitols, including ticket sales, group sales, premium seating, and corporate partnerships. This individual will be responsible for developing and executing comprehensive sales strategies to meet and exceed annual revenue goals while building long-term relationships with fans, businesses, and community stakeholders.
RESPONSIBILITIES
  • Develop and implement sales strategies to drive growth in season tickets, group outings, mini-plans, and single-game sales.
  • Manage the daily operations of the ticket sales department.
  • Identify, solicit, and close new corporate partnerships that align with the Capitols' brand and business objectives.
  • Develop custom sponsorship packages that deliver measurable value to partners.
  • Manage renewal and fulfillment of existing sponsorship agreements to ensure client satisfaction and retention.
  • Represent the organization at networking events, business functions, and community initiatives to strengthen relationships and visibility.
  • Full menu ticket sales consultant, responsible for generating revenue through full season, half season, and group ticket packages .
  • Prospect, identify customer needs and drive ticket sales through a combination of outbound and inbound activity.
  • Welcome and provide exceptional service to groups on game days while developing lasting relationships with group event builders.
  • Build and maintain strong relationships with key community members and organizations including attending local relevant events and activities to represent the company.
  • Communicate clearly and consistently with team fan experience leads to ensure smooth operations and positive experiences.
  • Ensure timely, clear and concise communications with Season Ticket Members, Group Leaders and prospects.
  • Respond promptly to customer inquiries and provide assistance for ticket related issues.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree in Business, Marketing, Sports Management, or a related field.
  • 4+ years of progressive experience in sports sales, ticketing, or corporate partnerships - with at least 2 years in a leadership role.
  • Proven track record of achieving or exceeding revenue goals.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to thrive in a fast-paced, results-driven sports environment.
  • Proficiency in CRM systems (Salesforce or similar) and ticketing platforms (e.g., Paciolan, Ticketmaster, etc.).
  • Passion for hockey and commitment to creating memorable fan experiences.
  • Available to work all home games in market including evenings and weekends

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992