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Director Of Ticket Operations Jobs in Iowa (NOW HIRING)

Saigepartners

Director of Operations

Ankeny, IA · On-site

$200 - $250/hr

Director of Operations -- Part 135 Aviation Location: Ankeny, Iowa Industry: Business & Charter Aviation Schedule: Primarily onsite | Occasional evenings, weekends, and on‑call availability ...

Saige Partners

Director of Operations

Ankeny, IA

Director of Operations - Part 135 Aviation Location: Ankeny, Iowa Industry: Business & Charter Aviation Schedule: Primarily onsite | Occasional evenings, weekends, and on-call availability Relocation ...

Chick-fil-A

Director of Operations

Cedar Rapids, IA · On-site

$24 - $26/hr

Director of Operations | Chick-fil-A Westdale The Mission: Brighten Someone's Day At Chick-fil-A Westdale, our business is people. While we happen to serve great food, our true purpose is to brighten ...

Chick-fil-A

Director of Operations

Cedar Rapids, IA · On-site

$24 - $26/hr

Director of Operations | Chick-fil-A Westdale The Mission: Brighten Someone's Day At Chick-fil-A Westdale, our business is people. While we happen to serve great food, our true purpose is to brighten ...

Traka (Assa Abloy)

Director of Operations

Mason City, IA · On-site

$150 - $200/hr

# Director of OperationsAre you a hands-on operations leader who enjoys being visible on the production floor and partnering with employees at all levels? Do you thrive on using data, KPIs, and ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100K - $120K/yr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100K - $120K/yr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100K - $120K/yr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100 - $125/hr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

Chick-fil-A

Director of Operations

Fort Dodge, IA · On-site

$18 - $22/hr

At Chick-fil-A, the Director of Operations role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, a Director of Operations gains life ...

Chick-fil-A

Director of Operations

Fort Dodge, IA · On-site

$18 - $22/hr

At Chick-fil-A, the Director of Operations role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, a Director of Operations gains life ...

MRINetwork Jobs

Director of Operations

Des Moines, IA · On-site

We're partnering with a growing retailer seeking a Director of Operations Support to help improve store execution, labor planning, financial performance, and operational consistency across a multi ...

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All JobsOf Ticket Operations JobsDirector Of Ticket Operations JobsDirector Of Ticket Operations Jobs in Iowa

Director Of Ticket Operations information

See Iowa salary details

$31.9K

$101.1K

$168.6K

How much do director of ticket operations jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director of ticket operations in Iowa is $101,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $127,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of ticket operations?

To thrive as a Director of Ticket Operations, you need expertise in ticket sales management, revenue optimization, and a background in business administration or a related field. Familiarity with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is essential. Strong leadership, problem-solving, and customer service skills help you lead teams and resolve issues efficiently. These skills ensure smooth and profitable ticketing operations, high customer satisfaction, and effective event management.

What are some common challenges faced by a director of ticket operations when managing large-scale events?

A Director of Ticket Operations often encounters challenges related to balancing high demand with system capacity, ensuring seamless ticket delivery, and managing last-minute ticketing issues. Coordinating with multiple departments—such as marketing, finance, and IT—is essential to provide accurate reporting and customer support. Staying updated on the latest ticketing technologies and fraud prevention methods is also crucial to maintain a smooth and secure ticketing process for both the organization and event attendees.

What is the difference between Director Of Ticket Operations vs Ticketing Manager?

AspectDirector Of Ticket OperationsTicketing Manager
ResponsibilitiesOversees ticketing strategies, manages large teams, and develops policies for ticket sales and distributionManages daily ticketing operations, handles customer service issues, and ensures ticketing system functionality
Required CredentialsBachelor's degree, experience in ticketing or event management, leadership skillsBachelor's degree or relevant experience, knowledge of ticketing software, customer service skills
Work EnvironmentLeadership role in stadiums, arenas, or event venues, often in a corporate settingOperational setting within venues or ticketing offices, interacting directly with staff and customers

The main difference is that the Director Of Ticket Operations holds a strategic leadership role overseeing the entire ticketing process, while the Ticketing Manager focuses on daily operations and customer interactions. Both roles require similar credentials and work in related environments, but the director position involves higher-level planning and management responsibilities.

What are popular job titles related to Director Of Ticket Operations jobs in Iowa?

For Director Of Ticket Operations jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Director Of Ticket Operations jobs in Iowa look for?

The top searched job categories for Director Of Ticket Operations jobs in Iowa are:

Director Of Ticket Operations jobs near you
Infographic showing various Director Of Ticket Operations job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $101,140 per year, or $48.6 per hour.

Assistant Ticket Office Manager | Full-Time | Iowa Events Center

AEG

Des Moines, IA • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
We are looking for an Assitant Ticket Office Manager who will assist in the management and effective operation of the day-to-day Ticket Office functions, all event-related functions, and settlements. This position will be the primary ticketing contact for the tenant teams and state tournaments.
This role pays an annual salary of $55,000-$60,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until September 11, 2026.
Responsibilities
  • Builds and maintains events as assigned in Paciolan.
  • Coordinates all event information between the promoter, building personnel, and the ticket company in a timely manner.
  • Primary contact with the building's tenant teams.
  • Works with event promoters and building personnel to establish ticket pricing, scaling, and seating configuration.
  • Maintains knowledge of Paciolan, working with account representatives for updates and revisions to ticket operations.
  • Hires, trains, and supervises full-time and part-time box office staff in the proper sales and resolution procedures.
  • Responds to customer complaints and service requests to maintain a positive rapport with the ticket-buying public.
  • Extract, manipulate, and disseminate relevant ticketing data to assist promoters and staff in pricing, scaling, and financial decisions.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, and is able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.

Qualifications
  • Bachelor's Degree preferred
  • Experience with ticketing software; Paciolan strongly preferred.
  • Experience hiring, training, scheduling, and supervising part-time staff
  • Experience providing customer service and resolving ticketing-related inquiries and issues
  • Excellent communication, problem-solving, and organizational skills required
  • Demonstrated knowledge of accounting and financial procedures, including recordkeeping and reconciliation
  • Proven ability to balance multiple projects simultaneously while meeting tight deadlines
  • Ability to analyze data and figures
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent customer service and public relations skills
  • Demonstrated knowledge of ticket selling/box office operations
  • Ability to work extended hours, holidays, and weekends as needed
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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