The Director of Service Operations - Data Centers, is responsible for delivering exceptional and ... This position will develop and manage parts & field support strategies, create and manage direct ...
The Director of Service Operations - Data Centers, is responsible for delivering exceptional and ... This position will develop and manage parts & field support strategies, create and manage direct ...
Director of Customer Experience
Appleton, WI · On-site
$50K/yr
You will champion our vision by ensuring operational excellence, high-volume throughput, and ... Strategic Planning: Partner with the Owner/Operator to develop and execute an annual business plan ...
Director of Customer Experience
Appleton, WI · On-site
$50K/yr
You will champion our vision by ensuring operational excellence, high-volume throughput, and ... Strategic Planning: Partner with the Owner/Operator to develop and execute an annual business plan ...
You will champion our vision by ensuring operational excellence, high-volume throughput, and ... Strategic Planning: Partner with the Owner/Operator to develop and execute an annual business plan ...
Quick apply
You will champion our vision by ensuring operational excellence, high-volume throughput, and ... Strategic Planning: Partner with the Owner/Operator to develop and execute an annual business plan ...
Director of Business Development
De Pere, WI · On-site +1
Are you a Sales professional or experienced in Transportation Operations with excellent ... Strategic Thinking * Decisiveness * Excellent written and verbal communications and the ability to ...
Director of Business Development
De Pere, WI · On-site +1
Are you a Sales professional or experienced in Transportation Operations with excellent ... Strategic Thinking * Decisiveness * Excellent written and verbal communications and the ability to ...
Director of Nursing
Green Bay, WI · On-site
Director of Nursing (DON) Long-term care (LTC) facility dedicated to providing high-quality ... Oversee all nursing operations, ensuring that resident care is delivered with excellence ...
Quick apply
Director of Nursing
Green Bay, WI · On-site
Director of Nursing (DON) Long-term care (LTC) facility dedicated to providing high-quality ... Oversee all nursing operations, ensuring that resident care is delivered with excellence ...
Director of Nursing
Green Bay, WI · On-site
) Director of Nursing (DON) Long-term care (LTC) facility dedicated to providing high-quality ... Oversee all nursing operations, ensuring that resident care is delivered with excellence ...
Director of Nursing
Green Bay, WI · On-site
) Director of Nursing (DON) Long-term care (LTC) facility dedicated to providing high-quality ... Oversee all nursing operations, ensuring that resident care is delivered with excellence ...
Are you a Sales professional or experienced in Transportation Operations with excellent ... Strategic Thinking * Decisiveness * Excellent written and verbal communications and the ability to ...
Are you a Sales professional or experienced in Transportation Operations with excellent ... Strategic Thinking * Decisiveness * Excellent written and verbal communications and the ability to ...
Director of Talent
$40K - $50K/yr
Superior knowledge of purpose, vision, mission, strategy, operations, and products, and is able to ... direct deposit and other paperwork, etc). Organize and maintain office and employee files and ...
Director of Talent
$40K - $50K/yr
Superior knowledge of purpose, vision, mission, strategy, operations, and products, and is able to ... direct deposit and other paperwork, etc). Organize and maintain office and employee files and ...
Director of Talent
$40K - $50K/yr
The Director of Talent is responsible for overseeing the recruitment and retention of about 100 ... mission, strategy, operations, and products, and is able to lead effectively with vision and ...
Quick apply
Director of Talent
$40K - $50K/yr
The Director of Talent is responsible for overseeing the recruitment and retention of about 100 ... mission, strategy, operations, and products, and is able to lead effectively with vision and ...
... Operations, Digital Commerce, and Technology teams within the marketing organization, to align ... Lead go-to-market strategy, positioning, messaging, and marketing plans for assigned products ...
... Operations, Digital Commerce, and Technology teams within the marketing organization, to align ... Lead go-to-market strategy, positioning, messaging, and marketing plans for assigned products ...
Director of Facilities
Neenah, WI · On-site
The Facilities Director is responsible for the strategic direction and day-to-day management of ... Lead the overall management of facilities operations, maintenance, security, and building systems ...
Director of Facilities
Neenah, WI · On-site
The Facilities Director is responsible for the strategic direction and day-to-day management of ... Lead the overall management of facilities operations, maintenance, security, and building systems ...
... Operations, Digital Commerce, and Technology teams within the marketing organization, to align ... Lead go-to-market strategy, positioning, messaging, and marketing plans for assigned products ...
... Operations, Digital Commerce, and Technology teams within the marketing organization, to align ... Lead go-to-market strategy, positioning, messaging, and marketing plans for assigned products ...
Director of Product Marketing
Neenah, WI · On-site
... Operations, Digital Commerce, and Technology teams within the marketing organization, to align ... Lead go-to-market strategy, positioning, messaging, and marketing plans for assigned products ...
Director of Product Marketing
Neenah, WI · On-site
... Operations, Digital Commerce, and Technology teams within the marketing organization, to align ... Lead go-to-market strategy, positioning, messaging, and marketing plans for assigned products ...
Director of Facilities
Neenah, WI · On-site
The Facilities Director is responsible for the strategic direction and day-to-day management of ... Lead the overall management of facilities operations, maintenance, security, and building systems ...
Director of Facilities
Neenah, WI · On-site
The Facilities Director is responsible for the strategic direction and day-to-day management of ... Lead the overall management of facilities operations, maintenance, security, and building systems ...
Director of Public Works
Neenah, WI · On-site
$120K - $140K/yr
... strategic direction and overall management of the Public Works Department. Lead, mentor, and ... Operations and Service Delivery Oversee all public works functions, including engineering, streets ...
Director of Public Works
Neenah, WI · On-site
$120K - $140K/yr
... strategic direction and overall management of the Public Works Department. Lead, mentor, and ... Operations and Service Delivery Oversee all public works functions, including engineering, streets ...
As a Director, Enterprise Solutions, you will help leading shippers navigate cost, carbon, and ... Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial ...
As a Director, Enterprise Solutions, you will help leading shippers navigate cost, carbon, and ... Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial ...
The Director of Purchasing is responsible for leading the strategic and operational execution of procurement across North America (NA). Key performance indicators (KPIs) include cost savings, on-time ...
The Director of Purchasing is responsible for leading the strategic and operational execution of procurement across North America (NA). Key performance indicators (KPIs) include cost savings, on-time ...
Director of Physical Therapy
Appleton, WI · On-site
$84K - $100K/yr
Director of Physical Therapy PRN Home Health & Therapy Overview PRN Home Health & Therapy is ... This role combines leadership, clinical practice, interdisciplinary collaboration, and strategic ...
Quick apply
Director of Physical Therapy
Appleton, WI · On-site
$84K - $100K/yr
Director of Physical Therapy PRN Home Health & Therapy Overview PRN Home Health & Therapy is ... This role combines leadership, clinical practice, interdisciplinary collaboration, and strategic ...
Director of Physical Therapy
Appleton, WI · On-site
$84K - $100K/yr
Director of Physical Therapy - PRN Home Health & Therapy Overview PRN Home Health & Therapy is ... This role combines leadership, clinical practice, interdisciplinary collaboration, and strategic ...
Quick apply
Director of Physical Therapy
Appleton, WI · On-site
$84K - $100K/yr
Director of Physical Therapy - PRN Home Health & Therapy Overview PRN Home Health & Therapy is ... This role combines leadership, clinical practice, interdisciplinary collaboration, and strategic ...
Director of Hospitality
$40K - $50K/yr
Assess operation results and reports weekly with an ongoing evaluation of business operations to ... Partner with other Directors to assure that all events and new initiatives align with the ...
Director of Hospitality
$40K - $50K/yr
Assess operation results and reports weekly with an ongoing evaluation of business operations to ... Partner with other Directors to assure that all events and new initiatives align with the ...
Director Of Strategic Operations information
See Appleton, WI salary details
$20.5K - $41.7K
1% of jobs
$41.7K - $62.9K
12% of jobs
$62.9K - $84.1K
10% of jobs
$87K is the 25th percentile. Wages below this are outliers.
$84.1K - $105.3K
19% of jobs
The median wage is $114.2K / yr.
$105.3K - $126.5K
20% of jobs
$126.5K - $147.7K
9% of jobs
$147.7K - $168.9K
4% of jobs
$170.1K is the 75th percentile. Wages above this are outliers.
$168.9K - $190.1K
10% of jobs
$190.1K - $211.3K
7% of jobs
$211.3K - $232.5K
4% of jobs
$232.5K - $253.7K
4% of jobs
$20.5K
$131.3K
$253.7K
How much do director of strategic operations jobs pay per year?
What is the difference between Director Of Strategic Operations vs Operations Manager?
| Aspect | Director Of Strategic Operations | Operations Manager |
|---|---|---|
| Responsibilities | Oversees strategic planning, long-term initiatives, and cross-departmental projects | Manages daily operations, team supervision, and process improvements |
| Required Credentials | Bachelor's or Master's in Business, Management, or related field; extensive experience | Bachelor's degree; experience in operations or management roles |
| Work Environment | Strategic planning sessions, executive meetings, cross-functional collaboration | On-the-ground management, team oversight, operational workflows |
The Director Of Strategic Operations focuses on high-level strategic planning and long-term growth, often working with executives. In contrast, the Operations Manager handles daily operational tasks and team management. Both roles require strong leadership and industry knowledge, but their scope and focus differ significantly.
What does a director of strategic operations do?
What are the key skills and qualifications needed to thrive as a director of strategic operations, and why are they important?
How does a director of strategic operations typically collaborate with other departments to drive organizational goals?

Full-time
Medical, Dental, Vision
Re-posted 2 hours ago
Generac Power Systems rating
7.0
Based on 66 frontline employees who took The Breakroom Quiz
350th of 487 rated machine equipment manufacturers
Job description
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.
Key Responsibilities
Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.
Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development.
Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness.
Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset.
Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing.
Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution.
Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements.
Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics.
Minimum Qualifications
Bachelor's degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.
7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.
4 years of management level experience
Experience with large Data Center SLA requirements
Leadership Principles
PMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP).
10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems.
Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design.
Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams.
Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce.
Great Reasons to Work for Generac
Competitive Benefits: Health, Dental, Vision,401kand many more
State-of-the-artfacility with an onsite gym, walking trails, cafe, freeparkingand manyemployeeactivities
Scheduled events throughout the year that allow our employees, both current and retirees, togather togetherand enjoy their time with their families and co-workers
Enjoy summer hours (Memorial Day - Labor Day)
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits,many employees volunteer their time with the customer support team or on the production line,while others go right intostorm-affected areas to repair generators
Make a positive impact. Generac has always been community-minded and dedicated to giving back.The company proudlyoffersa Volunteer Time Off program,invitingteam members toparticipateincharitable volunteer opportunities on company time.
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
We'rean inclusive company that celebrates differences and keeps equity and respect at the forefront.
We offer productloanand discount programs.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."
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