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Director Of Resident Relations Jobs in Rome, NY (NOW HIRING)

Sitrin

DIRECTOR OF ADULT DAY CARE

New Hartford, NY · On-site

$55K - $67K/yr

Public relations liaison to area community and community referral agencies. Policy and procedure ... of residents and employees, as necessary to perform job duties. Any other duties as requested by ...

Sitrin

DIRECTOR OF NURSING

New Hartford, NY · On-site

$120K - $145K/yr

DIRECTOR OF NURSING SERVICES Reports to VP of Long-Term Care Services. Salary range $120K - $145K ... Conducts investigations as needed for employee/resident/family concerns, including any NYS ...

JBF Stainless

Director of Operations

Frankfort, NY · On-site

$95K - $125K/yr

Address employee relations issues in accordance with company policy and employment law; partner ... Working knowledge of OSHA compliance requirements (29 CFR 1910 and/or 1926) and direct experience ...

JBF Stainless

Director of Operations

Frankfort, NY · On-site

$95K - $125K/yr

Description Job Summary The Director of Operations is the senior operational leader of the JBF ... Address employee relations issues in accordance with company policy and employment law; partner ...

JBF Stainless

Director of Operations

Frankfort, NY · On-site

$95K - $125K/yr

Job Summary The Director of Operations is the senior operational leader of the JBF Stainless Steel ... Address employee relations issues in accordance with company policy and employment law; partner ...

M3 Placement

Director of Development

Utica, NY · On-site

The Director of Development will oversee donor solicitation, major gifts, grant writing, and event ... DUTIES AND RESPONSIBILITIES: 80% of Activity Corporate Partnerships and Donor Relations: * Works ...

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All JobsOf Resident Relations JobsDirector Of Resident Relations JobsDirector Of Resident Relations Jobs in Rome, NY

Director Of Resident Relations information

See Rome, NY salary details

$36.9K

$95.5K

$164.3K

How much do director of resident relations jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director of resident relations in Rome, NY is $95,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $124,500.00 per year, depending on experience, location, and employer.

What does a director of resident relations do?

A Director of Resident Relations is responsible for ensuring a positive living experience for residents in facilities such as senior living communities, apartment complexes, or residential care settings. Their duties include addressing resident concerns, coordinating events and activities, facilitating communication between residents and staff, and resolving conflicts. They often act as a liaison to enhance resident satisfaction and support a sense of community. This role requires strong interpersonal, problem-solving, and organizational skills.

What are the key skills and qualifications needed to thrive as a director of resident relations?

To thrive as a Director Of Resident Relations, you need a strong background in hospitality management or social work, combined with experience in residential services and a relevant degree. Familiarity with customer relationship management (CRM) systems, property management software, and industry-specific compliance standards is typically expected. Exceptional interpersonal skills, conflict resolution abilities, and empathetic communication set outstanding candidates apart. These competencies are crucial for ensuring resident satisfaction, resolving concerns promptly, and maintaining a positive community environment.

What are some common challenges faced by a director of resident relations, and how can they be effectively managed?

A Director of Resident Relations often navigates challenges such as balancing the diverse needs and expectations of residents, addressing conflict resolution, and maintaining strong communication between residents, staff, and management. Effective management involves developing strong interpersonal skills, implementing regular feedback systems, and fostering a culture of transparency and responsiveness. Building strong relationships with both residents and team members is essential, as is staying proactive in identifying and resolving issues before they escalate.

What is the difference between Director Of Resident Relations vs Leasing Manager?

AspectDirector Of Resident RelationsLeasing Manager
Primary FocusResident satisfaction, community engagement, conflict resolutionProperty leasing, unit marketing, lease signing
Required CredentialsCustomer service experience, property management knowledgeReal estate license, leasing experience
Work EnvironmentResident interactions, community events, management oversightOffice, leasing offices, property tours
Industry UsageCommon in property management, multifamily communitiesCommon in leasing offices, property rentals

The main difference is that the Director Of Resident Relations focuses on maintaining resident satisfaction and community engagement, while the Leasing Manager primarily handles leasing activities and unit rentals. Both roles require customer service skills, but the Director role involves more community management and resident retention strategies.

What are popular job titles related to Director Of Resident Relations jobs in Rome, NY?

For Director Of Resident Relations jobs in Rome, NY, the most frequently searched job titles are:

What cities near Rome, NY are hiring for Director Of Resident Relations jobs?

Cities near Rome, NY with the most Director Of Resident Relations job openings:

Director Of Resident Relations jobs near you
Infographic showing various Director Of Resident Relations job openings in Rome, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $95,513 per year, or $45.9 per hour.

Director of Wellness

Senior Living of Fayetteville

Fayetteville, NY • On-site

$80K - $90K/yr

Full-time

Re-posted 12 days ago

Job description

Director of Wellness
New Senior Living Facility in Fayetteville, NY

Salary: $80,000–$90,000 annually
Benefits: Competitive benefits package

Responsibilities:
Coordinates, plans, implements, monitors, directs, and evaluates all aspects of resident care. Manages department scheduling, supervision, and training. Coordinates resident caseloads and assumes primary responsibility for delivering and overseeing resident services that enhance autonomy, socialization, and quality of life. Oversees the medication management program and collaborates with physicians to maintain up-to-date medication orders. Supports staff training and orientation to ensure proper procedures. Ensures adherence to company policies and procedures, with a strong focus on accurate documentation. Assists with wellness department scheduling, participates in recruiting, screening, and interviewing staff, and provides coverage during unexpected shortages. Administers medications and provides resident care in accordance with state-specific guidelines.

Experience:

  • 3–5 years of experience in resident care, wellness, and employee management within the senior living or skilled nursing industry

  • Licensed Practical Nurse, (LPN) preferred but not required