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Director Of Rental Operations Jobs in Detroit, MI

Chet's Rent-All

Equipment Rental Coordinator

Novi, MI · On-site

$18 - $22/hr

Valid driver's license required. * 1-3 years of experience in customer service, rental operations, administrative support, or a related field. * Strong customer service and communication skills.

Nashville Public Radio

Director of Operations

Detroit, MI · On-site

$169 - $281/hr

Director of Operations Current Candidate Location Preference: Must be based in the Detroit, MI are a CORY is hiring a Director of Operatio ns who is passionate about leading high-performing teams ...

KAFTAN

DIRECTOR OF OPERATIONS

Southfield, MI · On-site

$120 - $150/hr

Kaftan Communities is seeking an experienced, hands-on Director of Operations to lead daily property management operations across our Metro Detroit portfolio. Reporting to the President, this role ...

ASM Global

Director of Operations

Detroit, MI · On-site

THE ROLE The Director of Operations leads the day-to-day operational heartbeat of Huntington Place, ensuring events, logistics, venue readiness, sustainability initiatives, and operational teams ...

ASM Global

Director of Operations

Detroit, MI · On-site

THE ROLE The Director of Operations leads the day-to-day operational heartbeat of Huntington Place, ensuring events, logistics, venue readiness, sustainability initiatives, and operational teams ...

Tria Company LLC

Director of Operations

Warren, MI · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Tria Company LLC

Director of Operations

Novi, MI · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Scout HR Services

Director of Operations

Birmingham, MI · On-site

$80K - $130K/yr

About the Role The Director of Operations will wear many hats--leading a small team, managing accounts, overseeing operational processes, and driving sales. The ideal candidate is not only ...

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All JobsOf Rental Operations JobsDirector Of Rental Operations JobsDirector Of Rental Operations Jobs in Detroit, MI

Director Of Rental Operations information

See Detroit, MI salary details

$33.7K

$106.6K

$177.7K

How much do director of rental operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of rental operations in Detroit, MI is $106,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $134,100.00 per year, depending on experience, location, and employer.

What does a director of rental operations do?

A Director of Rental Operations oversees the daily operations and strategic direction of a rental business, such as car, equipment, or property rentals. They manage staff, ensure customer satisfaction, optimize inventory, and implement policies to maximize profitability. This role often involves analyzing market trends, developing rental pricing strategies, and ensuring regulatory compliance. Additionally, they work closely with other departments to streamline processes and improve operational efficiency.

What are some common challenges faced by a director of rental operations, and how can they be addressed?

A Director of Rental Operations often faces challenges such as optimizing fleet utilization, managing high customer expectations, and ensuring consistent service quality across multiple locations. Addressing these challenges requires strong analytical skills to monitor key performance indicators, effective communication to align teams, and implementing standardized operating procedures. Building a culture of continuous improvement and leveraging technology for inventory management can also help in overcoming these obstacles and driving operational excellence.

What is the difference between Director Of Rental Operations vs Rental Manager?

AspectDirector Of Rental OperationsRental Manager
ResponsibilitiesOversees multiple locations, develops rental strategies, manages large teams, and aligns rental operations with company goals.Manages daily rental activities at a specific location, supervises staff, and ensures customer satisfaction.
CredentialsTypically requires extensive experience in rental or property management, often a bachelor's degree in business or related field.Usually requires experience in rental operations, customer service skills, and sometimes a relevant certification.
Work EnvironmentCorporate offices and multiple rental sites, strategic planning focus.On-site at rental locations, operational focus.

The main difference is that the Director Of Rental Operations has a broader, strategic role overseeing multiple locations and aligning operations with company goals, while the Rental Manager focuses on daily management at a specific site. Both roles require experience in rental management, but the director's position involves higher-level planning and leadership.

What are the key skills and qualifications needed to thrive as a director of rental operations, and why are they important?

To thrive as a Director of Rental Operations, you need strong leadership, operational management experience, and a background in business administration or a related field. Familiarity with property management software, CRM systems, and industry certifications like Certified Property Manager (CPM) are highly beneficial. Exceptional communication, problem-solving, and strategic planning skills help in managing teams and building client relationships. These competencies ensure efficient operations, tenant satisfaction, and profitability in a competitive rental market.
What are popular job titles related to Director Of Rental Operations jobs in Detroit, MI? For Director Of Rental Operations jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Director Of Rental Operations jobs in Detroit, MI look for? The top searched job categories for Director Of Rental Operations jobs in Detroit, MI are:
Director Of Rental Operations jobs near you

Equipment Rental Coordinator

Chet's Rent-All

Novi, MI • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Chet’s Rent-All is a family-owned equipment and tool rental company proudly serving contractors, homeowners, and hands-on project enthusiasts across the greater Detroit area since 1946. With eight locations and decades of trusted service, we provide dependable equipment, expert guidance, and practical solutions that help our customers get the job done right. 
We are seeking a detail-oriented and customer-focused Equipment Rental Coordinator to support all phases of the rental process from the initial inquiry through equipment return. In this fast-paced, service-driven role, you will ensure rental contracts are completed accurately and efficiently, coordinate scheduling and dispatch, and maintain up-to-date records of rental inventory and assets. By partnering closely with service, yard, delivery, and our sales teams, you will help ensure equipment readiness, timely deliveries, and an exceptional customer experience.
Your proactive communication, strong organizational skills, and solution-focused mindset will directly contribute to customer satisfaction, operational efficiency, and overall rental sales success.
Key Responsibilities:
  • Provide exceptional customer service to customers and partners in person, by phone, and via email.
  • Create, update, and maintain accurate rental contracts and documentation in the computer system.
  • Coordinate rental reservations, scheduling, dispatching, deliveries, pickups, and returns.
  • Track and manage rental inventory, equipment availability, asset utilization, and equipment status in real time.
  • Monitor all rented equipment, including delivery timing, usage duration, condition, and return quality.
  • Educate customers on equipment features, specifications, safety considerations, and proper operation.
  • Identify customer needs and promote positive, solution‑focused experiences that support repeat business.
  • Assist with logistics planning, routing, scheduling, and prioritizing equipment based on customer demand.
  • Maintain compliance with company policies, safety procedures, and proper documentation standards.
  • Contribute to continuous improvement by reporting process gaps, customer insights, and operational efficiencies.
  • Partner closely with service, yard, and delivery teams to ensure equipment is prepared, maintained, and delivered on time.
  • Support outside sales by coordinating customer needs, providing product information, and facilitating smooth handoffs.

Required Qualifications:
  • High School Diploma or equivalent.
  • Valid driver’s license required.
  • 1–3 years of experience in customer service, rental operations, administrative support, or a related field.
  • Strong customer service and communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Basic computer proficiency and ability to learn rental management software systems.
  • Problem-solving skills with a proactive, solution-oriented approach.
  • Team-oriented mindset with the ability to collaborate across departments.

What Sets You Apart:
  • Prior experience in equipment rental, construction, or logistics with a sales or customer service focus preferred.
  • Experience using rental management or ERP systems (e.g., Point of Rental) preferred.
  • Background in dispatching, scheduling, or logistics coordination preferred.
  • Familiarity with DOT regulations related to equipment delivery and transport.
  • Experience in sales support or inside sales, ideally within a business-to-business environment.
  • Ability to read and interpret equipment manuals, load charts, and technical documentation.
  • Mechanical aptitude to identify basic equipment issues or readiness concerns.
  • Strong negotiation or upselling skills to support rental sales growth.
  • Experience working in a fast-paced service, rental, or operations environment.
  • Knowledge of common construction and material-handling equipment, including specifications, attachments, and safe-use guidelines.

What We Offer:
  • Competitive pay.
  • On-the-job training and professional development.
  • Opportunities for advancement within a growing company.
  • Stable, full-time opportunity in a high-demand industry.

Benefits:
  • Health, dental, and vision insurance.
  • Short-term disability (STD), accident & dismemberment (A&D), and life insurance.
  • 401(k) with 50% company match up to 6%.
  • Paid vacation and sick days.
  • Six paid holidays per year.

Apply today and build a rewarding career with a trusted leader in equipment rentals.
Equal Opportunity Employer:
Chet’s Rent-All is proud to be an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.
Visit us online: Chet’s Rent-All.