Director Of Program Management Jobs in Fulton, NY

Director of Day Programs

The Director of Day Programs is responsible for all day services offered by H.O.M.E. Inc. These services include Comm Habilitation, Prevocational, Day Habilitation, and Respite services. She/He performs a variety of oversight duties necessary for maintaining comprehensive and coordinated systems of daily living activities for developmentally disabled adults and children served by the Agency. She/He works with H.O.M.E. Inc.’s executive leadership team and other health and human service professionals to promote the highest quality of integrated care for clients.

The Director of Day Programs plays a critical role in promoting positive and professional communications and effective working relationships among department and agency staff, consumers, service providers, families, employers, and the general public. This position is responsible for the supervision of program employees, training staff, and reports directly to the Assistant Director.

Essential Functions:

1. Provide leadership, guidance, direction, and vision for the day programs – Respite, Prevoc, Comm Habilitation, and Day Hab.

2. Maintain adequate staffing levels for all programs.

3. Update Staff Action Plans every 6 months.

4. Support agency and program growth by attending any agency or non-agency sponsored outside events with HR or other agency staff as directed by Associate Director/Executive Director.

5. Verify daily documentation is completed, and all monthly summaries are completed no later than the 5th of the following month.

6. Verify billing through Therap; to include monthly reconciliation of billing to ensure no errors or missed billings.

7. Weekly review of employee timecards, to ensure no unauthorized OT and entries are correct; bi-weekly approval of all timecards & ensure all employees approve their timecards prior to payroll being released.

8. Complete, monthly, 10% audit of source documentation to include attendance sheets, daily documentation notes, COVID cleaning/screening documents, etc.

9. Develop, post, and monitor program activities to ensure that clients are adequately always engaged in developmental activities.

10. Train, educate, monitor, and evaluate program staff.

11. Engage in program budget development; monitor budget, keep expense records, complete billing, and report on budget as needed.

12. Develop, review, and monitor behavioral plans as needed for participants within the agency with behavioral challenges (especially in the Respite and Group Day Habilitation Programs).

13. Provide triage consultation to staff upon request.

14. Attend all scheduled Life Plan meetings as scheduled and fully prepared; ensure that the Agency Nurse is included in the process.

15. Advise the agency of any concerns that may arise in the review process so that they can be addressed in a timely manner.

16. Work closely with H.O.M.E. Inc. staff/designee to ensure the success of the programs.

17. Reporting and monitoring client participation and sharing concerns/successes with H.O.M.E. Inc. staff during Evaluation meetings.

18. Complete and submit all required program reports (fiscal, program, surveys, etc.).

19. Complete investigations as requested.

20. Always maintain a safe working environment and emphasize safety to staff.

21. Maintaining open lines of communication with clients and their families, as well as outside agencies.

22. Obtain and maintain AMAP Certification within 1 year of promotion to the position to always ensure AMAP staff are on-site and assist when needed with medications for individuals served.

23. Review all referrals to agency programs and follow up during monthly supervision as to the status of referrals.

Secondary Functions:

1. Monitor, file, and secure all Life Plans for completeness to stay in compliance with OPWDD regulations and agency procedures.

2. Review and update Life Plans and participate in annual and semi-annual reviews.

3. Ensure that all Life Plans, annual and semi-annual reviews, and daily record service sheets are accurately filed and available for review while protecting the confidentiality of all persons served.

4. Perform administrative duties necessary to maintain accurate records, utilizing the computer system, software, and applications used in accordance with agency policies and procedures.

5. Conduct self in a manner as to always contribute to maximum participant growth and in accordance with all regulations, agency policy, and procedures.

6. Attend all staff meetings and mandatory training sessions to keep abreast of updated agency policies and OPWDD regulations.

7. Enhance professional knowledge by attending workshops and trainings, establishing professional networks, and reviewing professional publications.

8. Accomplish other job-related tasks and/or duties as needed or assigned.

9. Provide other job-related support and services as required or assigned by the Associate and Executive Director.

Supervisory Responsibilities:

This job requires direct responsibility for all program staff, direct support, and transportation. Job duties include supervisory activities such as training, assigning, monitoring, and assessing work. Work involves ensuring decisions follow HR and the organization’s policies, practices, and procedures.

Minimum Qualifications:

Bachelor’s Degree in a Human Service-related field, and three years of supervisory experience working with persons with disabilities; or a combination of education and experience which, in the judgment of the employer, equals the above standards. Familiarity with Medicaid Waiver and OPWDD funding and regulations is a plus.

Knowledge, Skills, and Abilities:

1. Knowledge of the business community, Medicaid Waiver, OPWDD funding, and applicable federal and state regulations

2. Ability and willingness to support the Agency's mission, ethics, and values.

3. Ability to work both independently and as an effective team member, organize and structure own work, and exercise initiative.

4. Ability to apply the knowledge and skills in a timely, accurate, and efficient manner to meet deadlines.

5. Good interpersonal and communication skills, Ability to supervise and coordinate the work of others with a variety of assignments, and maintain effective and harmonious working relationships with other employees and the public.

6. Excellent written and oral communication skills.

7. Strong ability to communicate in writing sufficient to prepare required service plans, document services rendered, and correspond with others, including funding agencies.

8. Creative problem solving.

9. Experience providing career advising and case management to persons with high barriers to employment.

Other Requirements:

Possession of a valid New York State driver’s license and use of a personal vehicle; must be able to lift up to twenty-five pounds. Must be flexible in scheduling. The normal work hours are from 8:30 AM to 4:30 PM.

The duties and responsibilities described above are not an exhaustive list, and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.