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Director Of Platform Operations Jobs (NOW HIRING)

UniUni

Director of Platform Engineering

As Director of Platform Engineering, you won't just manage cloud resources - you'll architect the ... Evaluate and introduce emerging database technologies aligned with product and operational ...

Overstory

Director of Platform Engineering

Role & Team We're looking for a Director of Platform & Infrastructure to own and evolve our core ... operational excellence * Set metrics and accountability for platform performance, reliability, and ...

Etched

Platform Operations

San Jose, CA · On-site

$2K/mo

Backed by hundreds of millions from top-tier investors and staffed by leading engineers, Etched is ... an Operations Lead to serve as a high-impact business partner embedded within one Platform ...

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$107.7K

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How much do director of platform operations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director of platform operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.
What states have the most Director Of Platform Operations jobs? States with the most job openings for Director Of Platform Operations jobs include:
Infographic showing various Director Of Platform Operations job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 19% Full Time, 74% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Head of Platform Operations

VANGUARD CHARITABLE ENDOWMENT PROGRAM

Malvern, PA • On-site

Full-time

Posted 10 days ago

Job description


JOB SUMMARY

Vanguard Charitable (VC) is seeking a senior technology operations leader to own the reliability, security, and operational excellence of its technology environment. This role is accountable for infrastructure and cloud operations, cybersecurity operations, end‑user services, vendor‑managed services, and release management across a mission‑critical environment. The Head of Platform Operations partners closely with Architecture, Digital Experience, Engineering, Workforce Enablement, and business leaders to ensure technology enables growth, efficiency, and trust. The role reports directly to the CIO and leads internal staff, managed service providers, and offshore teams.

ESSENTIAL JOB FUNCTIONS

Technology Operations Strategy & Leadership (30%)

  • Drive the strategy, vision, and execution for Technology Services in alignment with enterprise IT priorities, business objectives, and regulatory expectations.
  • Build, develop, and retain a high‑performing, diverse team; provide coaching and accountability during steady‑state operations and high‑pressure events.
  • Own operational readiness for major initiatives and peak volume periods (e.g., Giving Season), including incident response, root cause analysis, and continuous improvement.

Infrastructure, Cloud, and Cybersecurity Operations (30%)

  • Lead infrastructure, cloud operations, cybersecurity operations, service desk, and release management to ensure availability, resilience, and secure‑by‑design controls.
  • Oversee application and infrastructure security operations, including vulnerability management, disaster recovery, business continuity, access controls, audits, and compliance activities.
  • Partner with enterprise security teams to align with information security standards, risk frameworks, and incident response expectations.

Automation, AI & Continuous Improvement (20%)

  • Advance automation and AI‑enabled operations (AIOps), including monitoring, incident triage, release validation, service desk deflection, and operational reporting.

Release, Change & Operational Excellence (10%)

  • Serve as owner and approver of change, release, and deployment activities, balancing speed, quality, and risk.
  • Lead production support, monitoring, and operational reporting; direct prioritization, issue resolution, and escalation across internal teams and vendors.
  • Improve operational discipline through standardized processes, metrics, and governance.

Vendor & Partner Management (10%)

  • Manage relationships with managed service providers (MSPs), security operations partners (SOCs), cloud vendors, and strategic suppliers; ensure performance, transparency, and value realization.
  • Act as a primary interface to Vanguard technology teams and third‑party vendors on infrastructure, cybersecurity, and operational matters.
  • Guide the evaluation and adoption of new technologies, tools, and automation solutions aligned with enterprise standards and long‑term architectural direction.
QUALIFICATIONS

Education & Training

  • Bachelor’s degree required; degree in Information Systems, Computer Science, Engineering, or a related field preferred.

Knowledge, Skill, and Ability

  • Knowledge of infrastructure, cloud platforms (e.g., AWS), and enterprise SaaS environments (e.g., Salesforce).
  • Knowledge of cybersecurity fundamentals, risk management, audit requirements, and regulatory compliance.
  • Skilled in release management, incident management, disaster recovery, and operational resilience.
  • Skilled in leveraging automation, scripting, AI‑assisted tools, or AIOps to improve operational efficiency.
  • Able to communicate complex technical concepts clearly to executive and non‑technical audiences.
  • Able to manage multiple priorities, lead through ambiguity, and exercise sound judgment under pressure.
  • Ability to travel up to 10-20% as needed.

Experience

  • Minimum of eight years of experience in technology leadership with direct accountability for infrastructure, operations, and cybersecurity in a regulated environment.
  • Experience operating and scaling cloud‑based platforms in high‑availability, high‑risk settings.
  • Experience managing managed service providers, security operations partners, and offshore teams with clear performance metrics and accountability