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Director Of Operations Jobs in Rochester Hills, MI

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Director of Operations- Courier Service

Royal Oak, MI · On-site

$80K - $100K/yr

Job Summary We are seeking a highly strategic and results-driven Director of Operations to oversee, optimize, and scale our statewide delivery infrastructure. In this leadership role, you will be ...

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See Rochester Hills, MI salary details

$31.3K

$99.1K

$165.2K

How much do director of operations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director of operations in Rochester Hills, MI is $99,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $124,700.00 per year, depending on experience, location, and employer.

What does a director of operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

What is a director of operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are the key skills and qualifications needed to thrive as a director of operations?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What are some common challenges faced by directors of operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, implementing strategies, and ensuring organizational efficiency. It is considered a high-level position often reporting to executives like the CEO or COO, and typically requires extensive experience and leadership skills.

What does a director of operations typically make?

A director of operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They often receive additional compensation such as bonuses, profit sharing, or benefits, and are responsible for overseeing daily business activities, strategic planning, and team management.
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Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $99,114 per year, or $47.7 per hour.

Director of Operations - Metro Detroit

JETSET Pilates

Detroit, MI

Full-time

Posted yesterday

New

Job description

JETSET Pilates is where high-energy movement meets modern luxury. Rooted in Miami and expanding across Metro Detroit, our studios deliver a 50-minute, full-body, high-intensity Pilates experience in a sleek, elevated environment designed to feel like a first-class escape.

Every detail-from expert instruction and DJ-curated playlists to premium equipment and the studio atmosphere-is intentionally designed to inspire results, confidence, and community.

About the Role

We're looking for an exceptional Director of Operations to lead and scale JETSET Pilates studios across Metro Detroit.

This multi-unit leadership role will oversee multiple studio locations, with responsibility for operational performance, General Manager leadership and development, studio growth, and the successful execution of new studio openings.

As Director of Operations, you will ensure each studio operates at the highest level of performance, consistency, and client experience while building the systems, leadership, and accountability needed to support continued growth.

This is a high-impact role for a hands-on, results-driven leader who thrives in a fast-paced environment and is energized by developing people, improving performance, and building a best-in-class multi-unit fitness operation.

What You'll Do
Multi-Unit Performance & Operations

  • Own operational performance across all studio locations, with a focus on revenue, membership growth, utilization, retention, lead conversion, labor efficiency, and profitability.

  • Establish clear performance expectations and maintain a consistent operating cadence across all locations.

  • Analyze studio KPIs and business trends to identify opportunities, address performance gaps, and develop actionable strategies for improvement.

  • Ensure consistent execution of JETSET operating procedures, systems, policies, and brand standards across every location.

  • Proactively identify and resolve operational challenges to support smooth and efficient day-to-day studio operations.

Leadership & Team Development

  • Lead, coach, and manage General Managers, creating a high-performing and accountable studio leadership team.

  • Set clear expectations for General Managers and regularly evaluate performance against studio goals, KPIs, and operational standards.

  • Develop General Managers as business leaders, strengthening their ability to manage their teams, drive sales, improve retention, and take ownership of studio performance.

  • Partner with General Managers on staffing strategy, hiring, onboarding, training, performance management, and team development.

  • Build a strong leadership pipeline to support future studio growth and expansion.

  • Foster a positive, performance-driven culture rooted in accountability, communication, collaboration, and the JETSET brand.

Sales, Membership & Client Experience

  • Drive studio-level sales execution to support membership growth, lead conversion, retention, and overall revenue goals.

  • Hold studio leadership accountable for consistent lead management, follow-up, sales activity, and conversion.

  • Identify opportunities to strengthen the client journey and increase long-term engagement and retention.

  • Ensure every studio consistently delivers an elevated client experience aligned with JETSET's premium brand standards.

  • Partner with studio leadership to recognize trends in client feedback and implement solutions that strengthen the overall experience.

New Studio Openings & Growth

  • Lead the operational execution of new studio openings across Metro Detroit.

  • Partner with ownership and JETSET HQ teams throughout the pre-opening process to ensure operational readiness and alignment with brand standards.

  • Oversee hiring, onboarding, training, presales readiness, staffing, and operational launch preparation for new locations.

  • Support new studios through opening and stabilization, ensuring a strong transition into ongoing operations.

  • Partner with ownership on expansion strategy and provide operational insight into future locations, staffing needs, infrastructure, and market growth.

Marketing & Local Community Growth

  • Collaborate with ownership, General Managers, and marketing partners to execute local marketing strategies that drive awareness, leads, memberships, and community engagement.

  • Support pre-opening marketing and presales initiatives for new studios.

  • Ensure studio teams consistently execute local grassroots marketing, partnerships, events, and community-building initiatives.

  • Identify opportunities to strengthen JETSET's presence and reputation within each local market.

Facilities & Operational Excellence

  • Oversee facilities, equipment, and vendor management across locations to maintain safe, clean, premium studio environments.

  • Ensure operational issues are addressed quickly and effectively with minimal disruption to the client experience.

  • Maintain appropriate staffing levels and team structures across locations while balancing operational needs and labor efficiency.

  • Implement and maintain SOPs, reporting tools, and scalable systems that create consistency across the organization.

What We're Looking For

  • Proven multi-unit leadership experience in boutique fitness, hospitality, retail, wellness, or another high-touch consumer-facing business.

  • Experience directly managing and developing General Managers or other location-level leaders.

  • Experience opening new locations and/or leading multi-site operational rollouts.

  • Demonstrated ability to drive revenue, sales performance, operational efficiency, and team accountability.

  • Strong understanding of KPIs with the ability to analyze performance, identify trends, and translate data into action.

  • Exceptional leadership and coaching skills with a track record of building high-performing teams.

  • Highly organized and detail-oriented, with the ability to manage multiple priorities across several locations.

  • Strong problem-solving skills and the ability to make sound decisions in a fast-paced, high-growth environment.

  • Clear, confident communicator with a polished and professional presence.

  • High ownership mentality with a strong sense of accountability and follow-through.

  • Tech-savvy and comfortable working with POS and studio management systems, reporting tools, and standard business software; Mindbody experience preferred.

  • Passion for health, fitness, hospitality, and delivering an exceptional client experience.

  • Flexible availability, including some early mornings, evenings, and weekends as needed to support studio operations, events, and new openings.

  • Ability and willingness to travel between studio locations and support new openings as needed.

  • Enthusiasm for JETSET Pilates and commitment to representing the brand at the highest level.

About This Opportunity
This is an opportunity to play a meaningful leadership role in the continued growth of JETSET Pilates across Metro Detroit. The Director of Operations will help shape how our studios operate, how our leaders develop, and how we consistently deliver the elevated experience our clients expect as we continue to scale.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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