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$33.5K

$106.2K

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How much do director of operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director of operations in Burr Ridge, IL is $106,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a director of operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

What is a director of operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are the key skills and qualifications needed to thrive as a director of operations?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What are some common challenges faced by directors of operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, implementing strategies, and ensuring organizational efficiency. It is considered a high-level position often reporting to executives like the CEO or COO, and typically requires extensive experience and leadership skills.

What does a director of operations typically make?

A director of operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They often receive additional compensation such as bonuses, profit sharing, or benefits, and are responsible for overseeing daily business activities, strategic planning, and team management.
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Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Burr Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $106,249 per year, or $51.1 per hour.

Regional Director of Operations

JWST Operating Group LLC

Chicago, IL • On-site

Full-time

Re-posted 5 days ago

Job description

Description:


JETSET Pilates is a modern, music-driven Pilates brand on a mission to make transformational fitness accessible, community-centered, and scalable. As we grow, our studio owners need a trusted operational leader who can own the day-to-day, elevate the team, and drive performance across every dimension of the business.

The Director of Operations is the operational backbone of the studio - a confident, high-energy leader who thrives at the intersection of people, process, and performance. You will partner directly with ownership to translate vision into execution, build a culture clients and staff want to be part of, and ensure every square foot of the studio is running at its best.

If you lead with energy, sweat the details, love data as much as people, and know how to hold a team accountable without losing the warmth that makes JETSET special - this role is for you.


Leadership & Team Development

  • Lead, inspire, and manage a team across instructor, studio lead, and sales functions -- setting the tone for culture, accountability, and excellence every day.
  • Develop and execute strategies to drive employee engagement, retention, and performance, with a focus on building a team that genuinely loves coming to work.
  • Conduct regular 1:1s and team check-ins to surface challenges early, celebrate wins, and coach team members toward growth and ownership of their responsibilities.
  • Oversee hiring, onboarding, and ongoing development for all studio staff in partnership with ownership.

Operational Excellence

  • Own daily studio operations end-to-end -- from opening procedures to class execution to closing -- ensuring every client touchpoint reflects JETSET's standards of service.
  • Build, document, and continuously improve policies, processes, and workflows that scale as the studio grows, including troubleshooting playbooks for common operational scenarios.
  • Develop and track KPIs across client experience, staff performance, and studio efficiency; generate regular reporting and translate insights into action.
  • Maintain studio presentation, equipment readiness, inventory levels, and retail stocking to brand standards at all times.

Sales Strategy & Revenue Growth

  • Own the studio's revenue performance -- setting targets, tracking results, and building a sales-positive culture across the entire team.
  • Develop and execute membership sales initiatives, retention campaigns, and client re-engagement strategies to drive consistent growth across all revenue categories.
  • Coach and support team members on effective sales conversations, objection handling, and client relationship management through the CRM.
  • Build data-driven reporting to monitor sales performance by individual, revenue category, and time period -- and use it to make fast, informed decisions.

Client Experience

  • Ensure every client interaction -- from first visit to long-term membership -- is warm, professional, and consistent with the JETSET brand.
  • Act as an escalation point for client concerns, resolving issues promptly and turning difficult moments into loyalty-building opportunities.
  • Identify and implement improvements to the client journey that deepen engagement and grow the studio's community presence.

Ownership Partnership

  • Serve as the primary operational partner to ownership -- providing regular updates, surfacing risks proactively, and translating strategic priorities into on-the-ground execution.
  • Bring forward new ideas, vendor relationships, and operational innovations that can drive growth or efficiency.
  • Prepare and present performance reports, including P&L awareness, expense management, and payroll efficiency, to support ownership decision-making.
Requirements:

What We’re Looking For

  • 5+ years of operations or general management experience, ideally in boutique fitness, hospitality, or a membership model consumer service environment.
  • Proven track record of leading and developing teams in a fast-paced, multi-faceted environment.
  • Strong sales instincts with experience driving revenue targets and coaching others to do the same.
  • Highly analytical - comfortable building reports, interpreting data, and making decisions backed by metrics.
  • Exceptional organizational skills with the ability to manage competing priorities without losing momentum or attention to detail.
  • Outstanding communicator with a warm, outgoing presence that reflects the JETSET brand in every interaction.
  • Self-starter who takes initiative, solves problems proactively, and brings a genuine can-do attitude.
  • Passion for health, wellness, and the JETSET Pilates brand - you don't just manage the studio, you believe in what it stands for.