Jwst Operating Group

Description:

JETSET Pilates is seeking a passionate and experienced Lead Instructor to champion instructional excellence, instructor development, and brand consistency within the studio. As a key member of the leadership team, the Lead Instructor is responsible for training, mentoring, and evaluating instructors while delivering exceptional client experiences through high-quality, on-brand classes.

The Lead Instructor serves as the standard-bearer for the JETSET Pilates method and culture, ensuring all instructors are equipped to deliver a consistent, motivating, and results-driven experience. This role plays a critical part in client retention, instructor development, and the continued growth of the studio.

Duties and Responsibilities

Instructor Training & Development

• Lead the execution of new instructor onboarding and training programs within the studio.
• Serve as the primary mentor and resource for instructors, ensuring adherence to JETSET Pilates coaching standards and brand expectations.
• Remain current on all required JETSET Pilates training modules and hold instructors accountable for completing ongoing education requirements.
• Foster a culture of continuous feedback, learning, and professional development among the instructor team.
• Conduct formal written instructor evaluations on a quarterly basis.
• Attend and evaluate instructor classes regularly, observing a minimum of two classes per instructor each month and providing coaching and feedback as needed.
• Assist with instructor recruitment, auditions, and hiring initiatives as requested.

Instruction & Client Experience

• Lead a minimum of 10 classes per week while maintaining exceptional instructional quality and client engagement.
• Deliver motivating, safe, and effective 50-minute choreographed Pilates classes.
• Provide modifications and form corrections to support clients of all fitness and experience levels.
• Create a welcoming, high-energy environment that reflects the JETSET Pilates brand and culture.
• Build strong relationships with clients and contribute to member retention through exceptional coaching and service.
• Demonstrate flexibility with class scheduling and instructor substitutions as needed.

Leadership & Studio Support

• Provide strong leadership and guidance to foster a positive, authentic, and successful environment for both staff and clients.
• Collaborate with the General Manager and studio leadership team to support studio goals and initiatives.
• Communicate instructor feedback, performance observations, and scheduling recommendations to the General Manager or Owner-Operator.
• Lead by example through professionalism, accountability, and active participation in studio operations and events.
• Support initiatives designed to grow the studio's client base and strengthen community engagement.

Brand Standards & Quality Assurance

• Ensure consistency in class delivery, coaching techniques, and the overall JETSET Pilates experience across all instructors.
• Model best practices in client engagement, cueing, coaching, and professionalism.
• Uphold company policies, procedures, and service standards.
• Maintain the highest level of customer service and professionalism at all times.

Requirements:

• Current Certified Personal Trainer or Group Fitness Instructor certification from an accredited organization such as NASM, ACE, AFAA, or equivalent (other certifications may be considered).
• Current CPR/AED certification required.
• Previous Pilates and group fitness instruction experience required.
• Prior leadership, coaching, mentoring, or training experience preferred.
• Strong communication, presentation, and interpersonal skills.
• Ability to coach, motivate, and develop instructors effectively.
• Passion for fitness, wellness, and community building.
• Ability to thrive in a fast-paced, team-oriented environment.

What Makes a Successful Lead Instructor

• Leads with confidence, positivity, and professionalism.
• Passionate about developing instructors and elevating team performance.
• Demonstrates exceptional coaching and communication skills.
• Embodies the JETSET Pilates brand and culture in every interaction.
• Highly organized, dependable, and accountable.
• Committed to delivering an exceptional client experience.
• Dedicated to maintaining instructional excellence and brand consistency.

Schedule Requirements

• Teach a minimum of 10 classes per week.
• Flexible availability, including mornings, evenings, weekends, and holidays as needed.
• Availability to conduct instructor observations, evaluations, training sessions, and team development meetings.