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Director Of Operations Remote Jobs in Toronto, ON

Makeship

Director of Operations

Toronto, ON · Remote

As our Director of Operations, you'll lead our Business Operations and Customer Support teams, oversee our supply chain, and partner closely with Systems Engineering to create the operational ...

StoreForce

Director, Revenue Operations

Toronto, ON · Remote

CA$180K - CA$200K/yr

The Director of Revenue Operations will translate that direction into clear actions, useful ... of the world's best retail brands. * We're remote and offer flexibility in your schedule;

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

This role is offered as a remote position to be home-based, with travel requirements, across either ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

This role is offered as a remote position to be home-based, with travel requirements, across either ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

This role is offered as a remote position to be home-based, with travel requirements, across either ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Cache Ventures

VP of Operations

Toronto, ON · Remote

Direct * Comfortable challenging a CEO * Obsessed with numbers * Energized by growth Benefits Fully ... Remote Work Work from anywhere. We're a globally distributed team that optimizes for deep work ...

Cache Ventures

VP of Operations

Toronto, ON · Remote

Direct * Comfortable challenging a CEO * Obsessed with numbers * Energized by growth Benefits Fully ... Remote Work Work from anywhere. We're a globally distributed team that optimizes for deep work ...

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Director Of Operations Remote information

What does a director of operations do in a remote work setting?

A Director of Operations in a remote work environment oversees the daily business activities of a company or organization, ensuring efficient processes and effective team collaboration across various locations. Their responsibilities include managing remote teams, developing operational policies, optimizing workflows, and aligning operations with company goals. They also focus on implementing technology solutions to facilitate communication and productivity, while maintaining high standards of performance and compliance. Effective Directors of Operations are skilled in strategic planning, problem-solving, and adapting to the unique challenges of remote work environments.

How does a director of operations adapt to a remote work environment in terms of team leadership and communication?

In a remote setting, a Director of Operations must be proactive in establishing clear communication channels and regular check-ins to ensure alignment across distributed teams. Leveraging collaboration tools, setting transparent expectations, and fostering an inclusive virtual culture become essential to maintain productivity and morale. Additionally, remote directors often face the challenge of overseeing operations across time zones, which requires flexibility, strong organizational skills, and a focus on measurable outcomes. Effective remote leadership also involves empowering team members and providing ongoing support to address any operational roadblocks promptly.

What are the key skills and qualifications needed to thrive as a director of operations remote, and why are they important?

To thrive as a Director of Operations (Remote), you need strong leadership, strategic planning, and operational management skills, often supported by a business degree and extensive management experience. Proficiency with project management tools (e.g., Asana, Trello), data analytics platforms, and familiarity with remote collaboration software are typically required. Exceptional communication, problem-solving, and adaptability are crucial soft skills for leading distributed teams and ensuring operational efficiency. These abilities are vital for aligning remote teams, maintaining productivity, and driving organizational success in a virtual environment.

What is the difference between Director Of Operations Remote vs Operations Manager?

AspectDirector Of Operations RemoteOperations Manager
CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's degree, experience in operations, team management
Work EnvironmentRemote, strategic planning, high-level decision makingOn-site or hybrid, overseeing daily operations, team supervision
Industry UsageUsed across various industries for strategic leadershipCommonly used for managing operational teams and processes
Search & Comparison IntentLooking for high-level remote leadership rolesSeeking operational roles with team management

The main difference between a Director Of Operations Remote and an Operations Manager lies in their scope and level of responsibility. The Director focuses on strategic, high-level decision making remotely, while the Operations Manager handles daily operations and team supervision, often on-site or hybrid. Both roles require relevant experience, but the Director typically has a broader leadership and strategic planning focus.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is generally considered a high-level position within an organization, often reporting to executives such as the CEO or COO.

What are popular job titles related to Director Of Operations Remote jobs in Toronto, ON?

For Director Of Operations Remote jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Director Of Operations Remote jobs in Toronto, ON look for?

The top searched job categories for Director Of Operations Remote jobs in Toronto, ON are:

Director Of Operations Remote jobs near you
Infographic showing various Director Of Operations Remote job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Director of Operations

Makeship

Toronto, ON • Remote

Full-time

Medical, Dental, PTO

Posted 23 days ago

Job description

✨ About the Company

Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.


We're profitable, we have a three-year revenue growth of over 200%, ranking us 97th in 2024 and 86th on The Globe and Mail’s Canada’s Top Growing Companies of 2025 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified™ for 3 years in a row! Learn more about us at Makeship.com.

‍ About the Role

As an early team member, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate, learn more about the content creation space, and watch your work impact the company and the community! We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!


What We Are Looking For

We are looking for a Director of Operations who will own the end-to-end operational health of Makeship, from creator onboarding, through merch design and manufacturing, to the moment a product lands in a fan’s hands. This is a foundational, high-visibility role for someone who is energized by ambiguity, thinks in systems, and wants to build, not just maintain, the processes that let us scale. 


We are looking for a leader who can zoom out to diagnose where our operations are creating friction, risk, or hidden cost, and zoom in to lead the teams that fix it. As our Director of Operations, you’ll lead our Business Operations and Customer Support teams, oversee our supply chain, and partner closely with Systems Engineering to create the operational infrastructure that sets up the rest of the org for success. Reporting directly to our VP of Product & Technology, you will evolve how we operate so we can keep pace with our rapid growth as one of Canada’s fastest-growing companies.


Your Key Responsibilities

  • Business health oversight: Analyze the health of our campaign operations end to end, identifying inefficiencies and risks, and building a holistic view of business health
  • Business operations leadership: Lead the Business Operations team, ensuring smooth day-to-day execution of every campaign while evolving our internal workflows and systems in partnership with Systems Engineering.
  • Supply chain management: Keep merch creation smooth from manufacturing through fulfillment, balancing cost, quality, and timeliness across our manufacturing pipeline and internal teams.
  • Customer support leadership: Lead the Customer Support team, owning the quality, responsiveness, and tooling behind our 1:1 relationship with fans.
  • Insights & feedback loops: Equip teams across the org with regular insights - support trends, sentiment tracking, research findings, and internal metrics.
  • Research enablement: Set up the tools and processes that make it easy for teams to reach creators and fans and learn directly from them.


What You Bring

  • 8+ years of experience in operations, business operations, or a related leadership role, ideally within a high-growth D2C, e-commerce, or marketplace business.
  • A track record of designing and scaling processes and teams to match a rapidly growing business, not just running what already exists.
  • Strong analytical instincts; you can look at a process and see where it's quietly costing the business time, money, or trust.
  • Experience partnering with manufacturing or supply chain partners to balance cost, quality, and speed.
  • Excellent cross-functional leadership skills; you can influence and coordinate across engineering, design, finance, and external partners without needing direct authority over all of them.


Bonus

  • Experience leading customer-facing or support teams
  • Experience in the creator economy, crowdfunding, or merchandise/apparel industries.
  • Experience managing or evaluating outsourced research or agency relationships.
  • Experience building a function from the ground up inside a scaling startup.
  • Familiarity with drop-shipping or overseas (e.g., China-based) manufacturing operations.
  • Mandarin fluency


Benefits & Perks

  • Work remotely anywhere in Canada and/or access any of our hubs
  • Health and dental benefits from day 1
  • 4 weeks of paid vacation (including paid time off on your birthday)
  • An additional 1 week of paid time off during the winter holidays
  • Virtual & In-Person Social Events
  • Annual Paid Volunteer Day Off
  • 1:1 RRSP Matching Program Up to 3%
  • $500 Pre-Tax Annual Health & Wellness Allowance
  • $400 Pre-Tax Home Office Setup Allowance
  • $65 Pre-Tax Monthly Phone Allowance
  • Maternity and Parental Leave Top-Up Program
  • Education Assistance Program
  • Employee Referral Program
  • Tenured Rewards Program

Salary Band: $130-160k CAD per annum. Individual salaries will be dependent on unique skills, experience and qualifications.


Vacancy Status: Existing vacancy


AI Use Disclosure:
As part of our hiring process, we may use AI-powered tools to support tasks such as application screening and note-taking. These tools are used to assist our team, and all hiring decisions are made by humans.


We are committed to fair and unbiased hiring practices. If you require accommodations or have questions about how your application is assessed, please let us know.



At Makeship we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.