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Director Of Operations Convention Center Jobs (NOW HIRING)

ASM Global

Director of Operations

Huntington, WV · On-site

THE ROLE The Director of Operations provides strategic leadership and oversight for all operational functions across the Marshall Health Arena, including both the convention center and arena. This ...

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$107.7K

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How much do director of operations convention center jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director of operations convention center in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of operations at a convention center do?

A Director of Operations at a Convention Center is responsible for overseeing the daily activities and logistics of the facility. This includes managing staff, coordinating events, ensuring customer satisfaction, and maintaining safety and compliance standards. They work closely with event organizers, vendors, and other departments to ensure successful execution of conventions, meetings, and exhibitions. Their role is crucial to making sure the convention center runs efficiently and meets the expectations of clients and guests.

What are some of the primary challenges faced by a director of operations at a convention center, and how can they be addressed?

One of the main challenges for a Director of Operations at a convention center is coordinating multiple large-scale events simultaneously while maintaining high standards of service and safety. This role requires strong organizational skills to manage diverse teams—including facilities, security, catering, and event planning—and ensure smooth communication among all departments. Implementing efficient operational protocols and leveraging event management software can help address these challenges. Additionally, staying adaptable and fostering a collaborative culture are key to successfully navigating last-minute changes or unexpected issues during events.

What are the key skills and qualifications needed to thrive as a director of operations at a convention center, and why are they important?

To thrive as a Director of Operations at a Convention Center, you need expertise in facility management, event planning, budgeting, and a relevant degree—often in hospitality, business, or a related field. Familiarity with event management software, scheduling systems, and safety compliance certifications is typically required. Exceptional leadership, problem-solving, and communication skills set top candidates apart in this fast-paced, client-facing role. These skills ensure efficient venue operations, high client satisfaction, and seamless execution of large-scale events.

What are popular job titles related to Director Of Operations Convention Center jobs?

For Director Of Operations Convention Center jobs, the most frequently searched job titles are:

Infographic showing various Director Of Operations Convention Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations | Full-Time | Caney Pines Convention Center

New Caney, TX • On-site

Oak View Group
Management of Companies and Enterprises • 51 - 200 employees
Learn more about Oak View Groupexternal

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Oak View Group rating

6.6

Company rating: 6.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex, including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/groundkeeping, equipment safety, and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to ensure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling the departmental operating budget while providing highly responsible staff assistance to the General Manager.
This role pays an annual salary of $80,000 - $85,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 4, 2026.
About the Venue
Caney Pines Convention Center is East Montgomery County's premier destination for conventions, meetings, trade shows, banquets, and community events. Owned by the East Montgomery County Improvement District (EMCID) and managed by Oak View Group (OVG), the approximately 210,000-square-foot facility features a 55,000-square-foot ballroom/exhibition hall, flexible meeting space, and expansive pre-function areas designed to accommodate events of all sizes. Strategically located in Valley Ranch Town Center, Caney Pines Convention Center is positioned to serve as a leading gathering place for business, tourism, and community engagement.
Responsibilities
  • Directs and oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard systems, pest control, custodial services, etc.
  • Participate in the development and administration of the facility's operations and capital budgets; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary.
  • Oversees the advancing and communicating of event information to the appropriate departments and staff.
  • Directs and oversees all event operations and facility conversions, including set-up and tear-down for conventions, meetings, trade shows, banquets, and special events, while ensuring exceptional client service, operational efficiency, and adherence to facility standards.
  • Select, train, motivate, and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Responsible for health & safety compliance and ensuring adherence to all OVG policies, procedures, and applicable local, state, and federal regulations.
  • Develop and update comprehensive management reports and manuals (i.e., Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.)
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate.
  • Establish and maintain effective working relationships with staff, facility stakeholders, and facility users.
  • Direct and monitor the work of contractors, engineers, and architects on building projects.
  • Maintain hazardous materials communication program and material safety data sheets; maintain knowledge of changes in pertinent Federal, State, and Local regulations.
  • All other duties as assigned by the General Manager.

Qualifications
  • B.S. or B.A. degree from an accredited college/university or related experience in facility operations.
  • 5-7 years' experience in facility operations management. Ability to supervise the work of others.
  • Ability to work event nights, weekends, and holidays as required.
  • Knowledge of budget preparation and control.
  • Knowledge of OSHA requirements.
  • Basic knowledge of boilers, chillers, and refrigeration.
  • Basic Knowledge of Fire Alarm / Fire Protection Systems.
  • Knowledge of event production and theater technology.
  • Capable of operating in Microsoft Office applications, including Excel, Word, and Outlook.
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Working knowledge of equipment safety, facility maintenance, and housekeeping.
  • Excellent customer service skills.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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