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Director Of Insurance Operations Jobs in Detroit, MI

DIRECTOR OF OPERATIONS

Southfield, MI · On-site

$90 - $130/hr

Ideal Director of Operations * A Communicative Collaborator. With high communication standards you lead with responsiveness and accessibility. You emphasize the importance of working cross ...

Director of Operations

Birmingham, MI · On-site

$80K - $130K/yr

About the Company Our client is a rapidly growing, well-funded startup in the commercial insurance ... About the Role The Director of Operations will wear many hats--leading a small team, managing ...

DIRECTOR OF OPERATIONS

Southfield, MI · On-site

$120 - $150/hr

Kaftan Communities is seeking an experienced, hands-on Director of Operations to lead daily property management operations across our Metro Detroit portfolio. Reporting to the President, this role ...

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

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Showing results 1-20

Director Of Insurance Operations information

See Detroit, MI salary details

$33.7K

$106.6K

$177.7K

How much do director of insurance operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director of insurance operations in Detroit, MI is $106,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $134,100.00 per year, depending on experience, location, and employer.

What does a director of insurance operations do?

A Director of Insurance Operations oversees the daily activities and strategic direction of an insurance company's operational departments. Their responsibilities include managing teams, streamlining processes, ensuring regulatory compliance, and improving customer service. They also analyze performance data, implement new technologies, and coordinate with other departments to achieve company goals. Overall, their role ensures efficient operations and supports business growth within the insurance sector.

What are the key skills and qualifications needed to thrive as a director of insurance operations?

To thrive as a Director Of Insurance Operations, you need extensive experience in insurance operations management, regulatory compliance, and a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and industry certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) is highly valued. Exceptional leadership, strategic thinking, and communication abilities are crucial for managing teams and driving operational improvements. These skills ensure effective oversight of operations, regulatory adherence, and the achievement of organizational goals in a dynamic insurance environment.

How does a director of insurance operations typically collaborate with other departments to drive operational efficiency?

A Director of Insurance Operations works closely with departments such as underwriting, claims, finance, and IT to streamline processes and ensure compliance with regulatory standards. This role often leads cross-functional initiatives to improve workflow, introduce new technologies, and align operational goals with the organization's strategic objectives. Regular meetings, project management, and data sharing are common, as effective collaboration is critical for maintaining service quality and adapting to industry changes. Building strong relationships across teams is essential for identifying bottlenecks and implementing best practices.

What is the difference between Director Of Insurance Operations vs Insurance Manager?

AspectDirector Of Insurance OperationsInsurance Manager
ResponsibilitiesOversees overall insurance operations, strategy, and policy developmentManages daily insurance team activities and handles claims or policy administration
Required CredentialsTypically requires a bachelor’s degree, industry certifications, and extensive experienceUsually requires a bachelor’s degree and relevant insurance experience
Work EnvironmentStrategic, leadership-focused, often in corporate or executive settingsOperational, team management, often in office or claims centers
Industry UsageCommon in large insurance companies and corporate insurance departmentsFound in insurance agencies, claims departments, and regional offices

The main difference is that the Director Of Insurance Operations focuses on strategic leadership and overall policy direction, while the Insurance Manager handles day-to-day operations and team management. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What are popular job titles related to Director Of Insurance Operations jobs in Detroit, MI?

For Director Of Insurance Operations jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Director Of Insurance Operations jobs in Detroit, MI look for?

The top searched job categories for Director Of Insurance Operations jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Director Of Insurance Operations jobs?

Cities near Detroit, MI with the most Director Of Insurance Operations job openings:

Infographic showing various Director Of Insurance Operations job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $106,600 per year, or $51.2 per hour.

Director of Operations

Lucia Landscaping

Roseville, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Lucia Landscaping, Inc. is a service-based business proudly serving residential and commercial clients throughout Southeastern Michigan and the Toledo, Ohio market. With 25+ years of experience, 150 team members, and advanced technology at our core, we’ve built an award-winning culture known for excellence, innovation, and growth. We operate with a OneTeam® culture, delivering exceptional client experiences while creating opportunity and growth for our team.

 

Our Values

One Team | Service Heart | Accountability | Grit | Innovation

Director of Operations Position

The Director of Operations serves as the strategic and operational leader for all service divisions, acting as a trusted resource and key decision-maker for the executive team. A typical day may include overseeing field operations across Landscape Maintenance, Enhancements, Lawn Care, Irrigation, and Snow & Ice Management, reviewing financial performance and labor efficiency metrics, coaching and developing Operations Managers and Area Managers, driving accountability through KPIs and operational scorecards, serving as the executive escalation point for client issues, and collaborating with Sales and executive leadership on growth strategy and long-range planning.

The ideal candidate brings a proven track record of managing full P&L responsibility, developing leadership pipelines, and holding teams accountable to performance standards. Success here demands someone who leads with confidence, communicates with clarity across all levels of the organization, and approaches every challenge with a continuous improvement mindset.

Experience, Skills and Abilities for the Director of Operations Position

  • Bachelor’s degree in Business, Landscape Management, Horticulture, Construction Management, or a related field is preferred
  • Minimum of 10 years of progressive leadership experience in landscaping, facilities services, or a related service industry, with a strong preference for prior experience as a Branch Manager, Operations Manager, Division Manager, or Director of Operations
  • Proven experience managing full Profit & Loss (P&L) responsibility, including budgeting, forecasting, job costing, and gross margin performance across multiple operational divisions
  • Strong business acumen with a deep understanding of how people, processes, equipment, and operational systems drive profitability and organizational performance in a field-based service environment
  • Experience with Aspire, ServiceTitan, HubSpot, or similar operational platforms preferred; proficiency with Microsoft Office Suite required; valid driver’s license with an acceptable driving record

 

Compensation, Benefits and Structure for the Director of Operations Position

Rewards for this position include a competitive base salary commensurate with experience, performance-based bonus opportunities, and a comprehensive benefits package including Blue Cross Blue Shield medical insurance, dental and vision insurance, company-paid life insurance, short-term disability, supplemental insurance options, and a company-sponsored 401(k) plan. Additional rewards include generous paid time off, paid holidays, employee recognition programs, and meaningful career growth and advancement opportunities within an award-winning, nationally recognized organization.

This is a full-time, on-site position based in Southeast Michigan. Extended hours, evenings, and on-call responsibilities are expected during peak landscaping and snow seasons.

The Recruitment Process for the Director of Operations Position

The recruitment process includes a mixture of phone calls and in-person interviews, candidate assessments, a job shadow, and a pre-employment background check and drug test. The process is designed to make sure that candidates are aligned with EctoHR’s long-term goals and that candidates have shared core values.

Lucia Landscaping is an Equal Opportunity Employer!