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Director Of Gaming Operations Jobs (NOW HIRING)

Miami Valley Gaming

Gaming Shift Manager

Lebanon, OH · On-site

Monitor, direct, supervise, and observe VLT action in Gaming Operations for adherence to company policies and various regulatory requirements. * Submit at the end of respective shifts all reports ...

New

Miami Valley Gaming

Gaming Shift Manager

Lebanon, OH · On-site

Knowledgeable of Marketing Promotions and Gaming events.Arbitrate customer disputes.Monitor, direct, supervise, and observe VLT action in Gaming Operations for adherence to company policies and ...

New

FT YUMA QUECHAN INDIAN TRIBE

Table Games Director

CA · On-site

Under general supervision of the Director of Gaming, the Director of Table Games is responsible for overseeing all table game operations across multiple properties, ensuring consistency ...

MODOC NATION OF OKLAHOMA

Operations Director

Miami, OK · On-site

This position is under the direct supervision of the General Manager and is responsible for the daily operation of the casino, including gaming operations, Cage Cashier, Security, EVS, and Guest ...

New York State

Gaming Operations Inspector

Jamaica, NY

$56K - $68K/yr

Conduct Audits of the Internal Controls to ensure compliance with the rules and regulations ... Essential employees are not covered by directed early departures or state office closures due to ...

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How much do director of gaming operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of gaming operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of gaming operations do?

A Director of Gaming Operations oversees the daily operations of gaming facilities such as casinos or online gaming platforms. They are responsible for ensuring compliance with gaming regulations, supervising staff, managing budgets, and developing strategies to maximize revenue and customer satisfaction. This role also involves analyzing performance metrics, implementing new gaming technologies, and maintaining high standards of customer service and security. Directors of Gaming Operations often coordinate with other departments, such as marketing and security, to ensure smooth and profitable operations.

What are the key skills and qualifications needed to thrive as a director of gaming operations, and why are they important?

To thrive as a Director Of Gaming Operations, you need extensive knowledge of gaming regulations, operational management, and financial oversight, often backed by a degree in business, hospitality, or a related field. Familiarity with casino management systems, compliance software, and data analytics tools is typically required, along with relevant gaming licenses. Strong leadership, strategic planning, and effective communication are essential soft skills for managing teams and driving business growth. These abilities are crucial for ensuring regulatory compliance, operational efficiency, and delivering a top-tier gaming experience.

What are some common challenges faced by a director of gaming operations, and how can they be addressed?

A Director of Gaming Operations often navigates challenges such as maintaining regulatory compliance, optimizing staff performance, and ensuring an exceptional guest experience. Balancing operational efficiency with strict gaming laws requires ongoing training and close collaboration with compliance teams. Additionally, adapting to rapidly changing technology and player preferences means staying current with industry trends and regularly updating gaming offerings. Effective communication and leadership skills are essential for fostering a high-performing team and addressing any issues promptly.
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Director Of Gaming Operations jobs near you
Infographic showing various Director Of Gaming Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Gaming Operations

Turfway Park Racing & Gaming

Florence, KY

Full-time

Posted yesterday

New

Job description

ABOUT CHURCHILL DOWNS INC.

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated by Churchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

JOB SUMMARY

The Director of Gaming Operations provides leadership and strategic planning to all facets of the gaming operation for both Turfway Park Racing & Gaming and Newport Racing & Gaming.  The incumbent will establish and maintain a culture of constant regulatory compliance, total service, maximized operations efficiency and profit, and guest and team member satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Develops and manages the budget for the department.
  • Oversees the hiring, training, performance management and corrective action processes for the Gaming Operations Department.
  • Reviews and manages the department’s financial results.
  • Ensures the safety and security of team members and guests.  Manages processes and programs to effectively control and reduce lost time injuries.
  • Reviews staffing levels to maintain an appropriate level of employment.
  • Delegates duties and assigns responsibilities.
  • Develops team members, interviews, hires, coaches, and evaluates.
  • Directs and manages gaming equipment conversions, placement, and repair.
  • Reviews gaming activities and promotional statuses with the President/General Manager.
  • Monitors and adjusts performance for both the gaming floor in comparison with local competition and optimal gaming mix and pricing strategy.
  • Meets with departmental directors and managers as necessary.  
  • Ensures compliance with all gaming regulations, the Bank Secrecy Act (BSA) and the property’s BSA Policy.
  • Monitors for suspicious activity as defined by the BSA and the property’s BSA Policy.
  • All other duties as assigned
REQUIRED SKILLS AND ABILITIES
  • Maintains the highest standards of leadership, training and overall management while overseeing all aspects of the Gaming Operations and Gaming Performance departments.
  • Maintaining a professional working relationship among all personnel.
  • Excellent oral and written communication skills.
  • Leads by example relative to exemplary customer service both internal and external.
  • Willingness to assume overall responsibility relative to the performance of gaming machines.
EDUCATION AND EXPERIENCE
  • 7-10 years of gaming management experience in a multi-device 24-hour operation.
  • 4-year degree in related fields or equivalent work experience is preferred.
  • Significant experience and expertise collecting, organizing, evaluating and presenting Gaming Performance Data.
  • Experience using Aristocrat Oasis Accounting System a plus.
  • Ability to obtain a valid KY Racing License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section, event center, live horse racing, restaurants and bars. 

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