Director Of Field Service Jobs (NOW HIRING)

We are partnering with a privately held services business to find a Regional Director of Field Services. The company supports a diverse commercial and institutional client base and is continuing to expand its regional presence.

This role is suited to a hands-on senior leader who can oversee a large distributed field workforce, strengthen service consistency, and build trusted relationships with key clients. The successful candidate will bring structure, accountability, and practical leadership to a fast-moving frontline environment.

The Regional Director of Field Services will report to senior leadership and take ownership of service delivery, workforce performance, client satisfaction, and regional operating standards.

Key Responsibilities

• Lead field service teams across multiple client sites and service locations
• Ensure consistent service quality, staffing coverage, and client responsiveness
• Manage regional performance against labor, budget, retention, and service targets
• Partner with client stakeholders to resolve concerns and strengthen relationships
• Support new client onboarding, service transitions, and account mobilization
• Coach managers and supervisors on performance, accountability, and team development
• Review operational reporting and recommend improvements to senior leadership
• Work cross-functionally with HR, Finance, and client-facing teams to support business goals

Requirements

Required Qualifications

• Proven experience leading multi-site field service teams in a commercial services environment
• Strong people leadership skills with experience managing frontline or hourly workforces
• Experience overseeing service standards, staffing plans, and client satisfaction metrics
• Working knowledge of labor management, scheduling, productivity, and budget controls
• Strong client relationship management experience with a focus on retention
• Ability to lead through change, growth, and operational improvement
• Excellent verbal and written communication skills
• Background in security services, facilities services, property services, or a similar service-based industry

Preferred Qualifications

• Bachelor’s degree in Business, Management, Criminal Justice, or a related field
• Experience managing teams of 50 or more
• Experience supporting regional expansion, new account launches, or service turnarounds

Benefits

Base salary: $100,000 to $125,000 depending on experience

Performance bonus: up to 15% based on individual and company performance

401(k)

Healthcare coverage

Paid time off

Partially paid parental leave

Relocation assistance may be available for the right candidate

Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

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Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
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Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
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Connecticut: We provide wage range information upon request or before discussing compensation.
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Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.