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Director Of Client Strategy Jobs in Minnesota (NOW HIRING)

Charter Impact

Director of Client Finance

Minneapolis, MN · On-site +1

$120K - $150K/yr

The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service delivery, as well as acting as an outsourced CFO on behalf of our clients. The DOCF oversees all finance ...

Sansom Staffing

Director of Planning

Minnetonka, MN · On-site

Director of Financial Planning The Director of Financial Planning is responsible for developing ... Partner with advisors to identify opportunities to improve client strategies * Maintain compliant ...

Sansom Staffing

Director of Planning

Minnetonka, MN

Director of Financial Planning The Director of Financial Planning is responsible for developing ... Partner with advisors to identify opportunities to improve client strategies * Maintain compliant ...

Thesocial Lights

Group Director of Strategy

Minneapolis, MN · On-site

$140K - $150K/yr

Group Director of Strategy Department: Social Media Strategy Employment Type: Full Time Location ... Collaborate with cross-agency partners on behalf of client interests. * Present strategic thinking ...

New

The Social Lights

Group Director of Strategy

Minneapolis, MN · On-site

$140K - $150K/yr

Group Director of Strategy Department: Social Media Strategy Employment Type: Full Time Location ... Collaborate with cross-agency partners on behalf of client interests. * Present strategic thinking ...

New

Pwc

Client Strategy Manager - Pharma

Minneapolis, MN

$73K - $244K/yr

Your growing knowledge of business operations will be crucial in identifying opportunities that ... At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship ...

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All JobsOf Client Strategy JobsDirector Of Client Strategy JobsDirector Of Client Strategy Jobs in Minnesota

Director Of Client Strategy information

See Minnesota salary details

$48.5K

$123K

$199.8K

How much do director of client strategy jobs pay per year?

As of Sep 11, 2026, the average yearly pay for director of client strategy in Minnesota is $123,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $152,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client strategy?

To thrive as a Director Of Client Strategy, you need deep expertise in strategic planning, client relationship management, and a strong track record in account leadership, often supported by a relevant degree and significant industry experience. Proficiency with CRM platforms, data analytics tools, and project management software is typically required. Exceptional communication, creative problem-solving, and leadership skills set top candidates apart in this role. These abilities are crucial for driving client satisfaction, delivering impactful strategies, and ensuring long-term business growth.

How does a director of client strategy typically collaborate with internal teams to develop and implement client solutions?

A Director of Client Strategy works closely with cross-functional teams, such as account managers, creative departments, data analysts, and product specialists, to design and execute tailored strategies for clients. Regular meetings, strategic workshops, and project briefings are common methods for aligning on goals and deliverables. Effective collaboration ensures that the client’s objectives are met through integrated solutions, drawing on the strengths and expertise of each internal team. This role often acts as a bridge, translating client needs into actionable plans and ensuring seamless communication throughout the project lifecycle.

What is the difference between Director Of Client Strategy vs Client Services Manager?

AspectDirector Of Client StrategyClient Services Manager
ResponsibilitiesDevelops long-term client strategies, oversees client relationships, and aligns services with business goals.Manages daily client accounts, ensures service delivery, and maintains client satisfaction.
Required SkillsStrategic planning, leadership, industry knowledge, communication skills.Customer service, account management, problem-solving, communication skills.
Work EnvironmentSenior leadership, cross-department collaboration, client-facing roles.Client-facing, team management, operational focus.
Common Industry UsageMarketing, consulting, advertising firms.IT services, marketing agencies, consulting firms.

The Director Of Client Strategy focuses on shaping long-term client relationships and strategic planning, while the Client Services Manager handles day-to-day account management and client satisfaction. Both roles require strong communication skills, but the director position emphasizes leadership and strategic oversight.

What does a director of client strategy do?

A director of client strategy oversees the development and execution of strategies to enhance client relationships and achieve business goals. They analyze client needs, coordinate with sales and marketing teams, and use data-driven insights to improve service delivery and retention. Strong leadership, communication skills, and familiarity with CRM tools are essential in this role.

What cities in Minnesota are hiring for Director Of Client Strategy jobs?

Cities in Minnesota with the most Director Of Client Strategy job openings:

Director Of Client Strategy jobs near you

Director of Client Services

Falcon Heights, MN • On-site

Cox Insurance Associates Inc
See more jobs at Cox Insurance Associates Incexternal

$90K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

Director of Client ServicesCox Insurance Overview

We are a third-generation, family-owned company, passionate about helping families and business owners reach their goals and feel confident they are protected. We have an exceptional team that works collaboratively to provide the best guidance and ongoing support in the industry. We handle insurance-related matters by developing a comprehensive plan to assist with lifestyle changes, claims, and everything in between. We believe in going the extra mile for our clients and treating them as if they were our own family. We are looking for someone with a customer-centric mindset to join our team.

Role Overview

We are seeking a strategic, people-first Director of Client Services to lead and evolve our client experience function, across multiple service lines. This role is ideal for a strong operator and leader who can build scalable service models, develop high-performing teams, and ensure a consistent, high-quality client experience as we grow. The ideal candidate thrives in a leadership role that blends strategy, execution, and coaching—bringing clarity to structure, accountability to teams, and continuous improvement to how we serve our clients.

What YOU are good at

Building Structure and Scalable Service Operations

  • Designing and refining service models, workflows, and team structures.
  • Creating clarity in roles, responsibilities, and accountability across teams.
  • Aligning account management resources to client segmentation and growth objectives.

Leading, Coaching, and Developing High-Performing Teams

  • Managing managers and developing emerging leaders.
  • Providing coaching, feedback, and performance management that drives growth.
  • Building a culture of accountability, continuous improvement, and support.

Driving Operational Excellence Through Data and Insight

  • Using metrics, reporting, and KPIs to evaluate team performance and service quality.
  • Identifying capacity gaps, staffing needs, and workflow inefficiencies.
  • Making data-driven decisions that improve productivity and client outcomes.

Delivering an Exceptional Client Experience

  • Establishing and maintaining service standards for renewals, claims support, documentation, and issue resolution.
  • Ensuring work is accurate, timely, and aligned with agency expectations.
  • Continuously improving service delivery through feedback and process refinement.

Partnering Cross-Functionally to Support Growth

  • Collaborating effectively with advisors, leadership, carriers, and shared services teams.
  • Supporting strategic initiatives, new offerings, and growth opportunities.
  • Removing friction and improving execution across departments.

Leading Through Change

  • Driving adoption of new systems, workflows, and service models.
  • Helping teams navigate change with clarity, consistency, and confidence.
  • Building processes that scale while maintaining a high-quality client experience.
Success in this role looks like
  • A clear team structure, organized around client segmentation, and is scalable
  • Team members understand their roles, priorities, and performance expectations and employees are supported, coached, and improving over time
  • Leadership has visibility into team capacity, quality, risks, and opportunities
  • Client experience is exceptional, consistent, and aligned with agency standards for response time, turnaround time, backlog management/aging
  • Service operations support growth rather than creating bottlenecks by managing accounts or revenue per service FTE, workload distribution, forecasted hiring needs
  • New services are built and functioning, and KPIs and OKRs are being measured
  • Client’s policies are managed in accordance with the advisor designed insurance program
Qualifications
  • Active Property & Casualty (P&C) license, or ability to obtain within 90 days of hire.
  • 5+ years of experience in an account management leadership role.
  • 2+ years of experience leading managers, with a demonstrated track record of developing new leaders.
  • 2+ years of experience serving High-Net-Worth (HNW) or Private Client customers.
  • Demonstrated experience in operational leadership, process improvement, and organizational change management.
What WE are good at
  • We protect lifestyles
  • We are guides
  • We give a damn
The "Extras" we offer (besides pay!)

Salary Range - $90,000 - $115,000k // Health insurance coverage, 401(k) with company match, Paid time off, Paid sabbatical based on tenure, Paid commission on your own policies – if licensed, Associate of the Year awards, Dry cleaning service, Wellness amenities, Team meals and events

Equal Opportunity Employer

Cox Insurance provides employment opportunities to all employees and applicants without regard to race, color, national origin, religion, sexual orientation, gender identity or expression, age, disability, sex (including pregnancy), personal appearance, genetic information, economic background, political affiliation, marital status, familial status, family responsibilities, matriculation, place of residence or business, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.