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Director Of Client Operations Jobs in Inkster, MI

Parallel

Regional Director of Operations

Livonia, MI · On-site

Responsibilities/Qualifications Parallel Management is looking for a Regional Director of Operations for our senior living facilities. This position plays a key role in ensuring regulatory compliance ...

Parallel

Regional Director of Operations

Northville, MI · On-site

Responsibilities/Qualifications Parallel Management is looking for a Regional Director of Operations for our senior living facilities. This position plays a key role in ensuring regulatory compliance ...

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Director of Operations- Courier Service

Royal Oak, MI · On-site

$80K - $100K/yr

Job Summary We are seeking a highly strategic and results-driven Director of Operations to oversee, optimize, and scale our statewide delivery infrastructure. In this leadership role, you will be ...

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Director Of Client Operations information

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How much do director of client operations jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of client operations in Inkster, MI is $100,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $126,800.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within an organization. They coordinate teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track performance and client interactions.

What job categories do people searching Director Of Client Operations jobs in Inkster, MI look for?

The top searched job categories for Director Of Client Operations jobs in Inkster, MI are:

What cities near Inkster, MI are hiring for Director Of Client Operations jobs?

Cities near Inkster, MI with the most Director Of Client Operations job openings:

Director Of Client Operations jobs near you

Director of Restaurant Operations

Buddy's Pizza

Farmington Hills, MI • On-site

Full-time

Posted 26 days ago

Buddy's Pizza rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Director of Operations — Buddy's Pizza

Reports To: Chief Executive Officer Direct Reports: 2 Area Coaches + Operations & Loss Prevention Manager (3 direct / ~892 team members across 14 full-service restaurants) Dotted Line: Brand and operating standards across the carry-out portfolio Location: Detroit Metro, MI — on-site, with regular travel across the footprint Employment Type: Full-Time, Exempt.

The Role

Buddy's Pizza invented Detroit-style pizza in 1946. Our 14 full-service restaurants are where the brand lives — and we are a legacy brand in an operating turnaround, with a mandate to restore four-wall profitability and guest experience before we grow.

The Director of Operations owns the performance of those 14 restaurants and roughly 892 team members. You lead the two Area Coaches who run the east and west territories and the Operations & Loss Prevention Manager who protects the business.

The job has three parts, and all three are real:

Run the business. Sales, four-wall profit, guest experience, and standards across 14 full-service restaurants — dining room, bar, kitchen, and catering.

Rebuild how we deploy labor. Our labor model exists, and it is not yet right. Making it right is a named deliverable of this role, not a background hope.

Install the operating discipline underneath both — and hold it there after the enthusiasm wears off.

This is a full-service job, and we mean it. Dining rooms, bars, servers, and table turns are the work, not a side note!

What You'll Own

Restaurant P&L. Sales and four-wall EBITDA across 14 restaurants. Comparable sales on our DOW-aligned methodology, food and labor to model, and a plan that closes the gap between our best and worst buildings.

The Area Coach team. Develop and hold accountable two coaches carrying seven restaurants each. Set their cadence, review their store visits, calibrate how they assess GMs, and make sure a standard means the same thing in both territories.

The labor model. Validate and rebuild the staffing matrix by position, section, and daypart. Drive forecast accuracy, deploy against the real demand curve, and hold schedules to model — with service scores holding. A labor model that saves money and breaks Friday night is a failed labor model.

Talent readiness. Every management seat filled and every key role carrying a named successor who knows they're it. Hiring runs against a plan, not against a resignation, and new managers are trained to a standard rather than handed off to shadow whoever's working.

Speed to execution. Every initiative has an owner and a date. Communication reaches the crew, not just the management group chat. You course-correct mid-week instead of discovering it at period end.

Performance that's never a surprise. Every leader knows where they stand. Underperformers have a documented coaching trail, top performers have a documented recognition trail, and goals are written, dated, and inspected. Your coaches diagnose before they coach — skill gap, will problem, or a barrier in the way are three different jobs.

A predictable weekly rhythm. Orders, counts, schedules, and one-on-ones land on the same day every week. Compliance work is never late. A restaurant can run a good week without its GM in the building because the week is designed, not improvised.

Guest experience. From the door to the check — wait management, ticket times, table turns, bar execution, and service recovery.

Loss prevention. Lead the Operations & Loss Prevention Manager on discounts, voids, comps, cash and bar handling, and inventory variance. Own the discount policy end to end.

Standards across formats. On a dotted line, own the brand and operating standard in the carry-out restaurants as well — one standard for what a Buddy's looks like, whoever runs the P&L.

How You'll Be Measured

  • Comparable sales and four-wall EBITDA, by unit
  • Labor cost and hours to model; forecast accuracy; on-time schedule posting
  • Cost of goods and inventory variance
  • Guest-experience and pizza-quality scores, by store
  • Discount, void, and comp rate; loss-prevention exceptions closed
  • Management turnover, vacancy days, and successor coverage
  • Rollout speed in the field — an owner and a date on every initiative

Required Qualifications

  • Multi-unit leadership. 8+ years in multi-unit restaurant operations, including 3+ years leading multi-unit leaders — Area/District Managers, Area Coaches, or equivalent
  • Full-service depth. You have run dining rooms with a bar, servers, and table service at volume. A purely QSR or fast-casual background is not a fit for this seat
  • P&L ownership. A full-service portfolio with a track record of improving four-wall profitability, not just holding it
  • Developing people through other leaders. Managers you promoted, bench you built, successors who were ready
  • Performance-management mechanics. Written goals, documented coaching and recognition, and a consistent escalation path run with HR
  • Restaurant data fluency. POS reporting, labor forecasting, guest-feedback platforms, and BI dashboards
  • Compliance knowledge. Wage-and-hour and tipped-employee rules, food safety, and alcohol service regulation
  • In the restaurants. This is a field job with an office, not an office job with field visits — regular travel across metro Detroit, including nights and weekends
  • Education. Bachelor's degree, or equivalent operating experience


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